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Client Success Manager Jobs in Jackson, TN (NOW HIRING)

GRAY TELEVISION

MEDIA EXECUTIVE - WBBJ

Jackson, TN

... client management tools and software. Design, write, and present marketing proposals and ... success working with business clients - Demonstrates intellect, drive, executive presence, and ...

Gray Television, Inc.

MEDIA EXECUTIVE - WBBJ

Jackson, TN · On-site

$45 - $80/hr

Manage your book of business using client management tools and software. Design, write, and present ... success working with business clients * Demonstrates intellect, drive, executive presence, and ...

Gray Television

MEDIA EXECUTIVE - WBBJ

Jackson, TN · On-site

... client management tools and software. Design, write, and present marketing proposals and ... success working with business clients - Demonstrates intellect, drive, executive presence, and ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Jackson, TN

Client Success Manager information

See Jackson, TN salary details

$30.8K

$78.8K

$132.8K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Jackson, TN is $78,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are popular job titles related to Client Success Manager jobs in Jackson, TN?

For Client Success Manager jobs in Jackson, TN, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Jackson, TN look for?

The top searched job categories for Client Success Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Client Success Manager jobs?

Cities near Jackson, TN with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $78,821 per year, or $37.9 per hour.

Insurance Agent - Lexington, TN

Horace Mann - Agent Opportunities

Lexington, TN • On-site

Full-time

Posted 6 days ago

Horace Mann Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

132nd of 315 rated insurance

Job description

Join Horace Mann and Unlock Your Financial Potential

Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.

If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Insurance Agent. With Horace Mann's expertise and your ambition, together, we can help you unlock your full potential.

What We Offer:

  • Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
  • Earning incentives tied to your activity and success during the first 48 months
  • Quarterly production incentives for the first 48 months, rewarding consistent performance
  • Dedicated Service Representative to handle client service work, allowing you to focus on building your business
  • Exclusive territory in a niche market designed to increase your opportunities for success
  • Cutting-edge technology and ongoing training to support and grow your operations
  • A comprehensive multiline product portfolio to meet a variety of client needs
  • Market and relationship-building programs to help you establish and grow your network
  • No external office required for 2 years

Your Path to Success:

Several factors will contribute to your success in this role, including:

  • A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security
  • A focus on achieving market access and building strong relationships
  • The ability to confidently present products to both groups and individuals
  • Active engagement in networking, community, and industry events
  • A dedication to investing time and resources to ensure the long-term success of your business

 

What We're Looking For:

  • Strong interpersonal and business management skills to build and manage your agency
  • 2-5 years of experience in the insurance and financial services industry (preferred)
  • Resident State General Lines Insurance Licenses:
    • Life and Health Insurance License
    • Property and Casualty Insurance License
  • Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)

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What Horace Mann Insurance employees say

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