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Client Success Manager Jobs in Hudson, WI (NOW HIRING)

Solera Corporation

Customer Success Manager

Eagan, MN · On-site

$60 - $80/hr

Customer Success Manager / Eagan, MN or virtual (US)Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a ...

Minnesota Jobs

Customer Success Manager II

Saint Paul, MN · On-site

$56K - $77K/yr

Customer Success Manager II When you join Renaissance ® , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized ...

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JAMF Software LLC

Customer Success Manager

Minneapolis, MN · On-site

$64K - $119K/yr

Minimum Education Required HS Diploma / GED Degree (Required) Minimum Experience Required 3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing ...

NetSPI Inc.

Senior Customer Success Manager

Minneapolis, MN · On-site

$100 - $125/hr

Join the mission as Senior Customer Success Manager. We're looking for an individual to serve as a strategic advisor and customer advocate for a portfolio of complex accounts. You will translate each ...

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Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Hudson, WI

Client Success Manager information

See Hudson, WI salary details

$33.6K

$85.9K

$144.7K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in Hudson, WI is $85,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Hudson, WI?

The most popular types of Client Success jobs in Hudson, WI are:

What cities near Hudson, WI are hiring for Client Success Manager jobs?

Cities near Hudson, WI with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Hudson, WI as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $85,880 per year, or $41.3 per hour.

Customer Success Manager

Solera Corporation

Eagan, MN • On-site

$60 - $80/hr

Other

Posted 6 days ago

Job description

Customer Success Manager / Eagan, MN or virtual (US)Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

The Customer Success Manager (CSM) supports our market-leading driver safety data and software solutions for commercial fleets. The role’s responsibilities include implementing new customers, resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. You should also be familiar with the help desk software and CRM systems. Ultimately, you will maintain excellent standards and ensure high customer satisfaction.

What You’ll Do
  • Manage customer accounts – maintain and retain customers through proactive service
  • Resolve product and customer service problems determining the cause of the problem and offering the best solution to solve the problem
  • Lead role in customer implementations of any of the tools in our product suite
  • Identify customer needs and help customers use specific features and reports
  • Inform customer of new product features and functionalities
  • Provide training sessions for new users; whenever adding new products, ensure the customer understands how to use the tools to get their value of return
  • Assist with state compliance audits of customers as required
  • Follow communication procedures, guidelines, and policies with the customer regarding MVR documents and individual state requirements
  • Update our internal CRM database with information about technical issues and discussions with customers
  • Gather customer feedback and share with the Product, Sales, and Marketing teams
  • Analyse and report product malfunctions to our help desk
  • Build sustainable relationships of trust through open and honest communication and going the extra mile to engage the customer
What You’ll Bring
  • 3-5 years experience supporting software and data solutions
  • Proven customer account management and support experience and success
  • Experience managing customer account retention
  • A track record of delivering high quality customer service and support in a customer-focused environment
  • Experience in the commercial fleet market and/or SaaS-based environment is preferred
  • Experience with CDL fleets and related tools and reports is preferred
  • Strong phone contact handling skills and active listening
  • Excellent communication, presentation, conflict resolution and problem-solving skills
  • Strong attention to detail
  • Ability to manage a large number of customers and address the specific needs of each

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.

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