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Client Success Manager Jobs in Hudson, WI (NOW HIRING)

Jamf

Customer Success Manager

Minneapolis, MN · On-site

Customer Success Manager At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to ...

JAMF Software LLC

Customer Success Manager

Minneapolis, MN · On-site

$64K - $119K/yr

Minimum Education Required HS Diploma / GED Degree (Required) Minimum Experience Required 3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing ...

iCIMS

Customer Success Manager

Saint Paul, MN · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Minnesota Jobs

Customer Success Manager

Saint Paul, MN · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

SHI GmbH

Customer Success Manager - VMware

Saint Paul, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

EDB

Principal Customer Success Manager

Saint Paul, MN · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Hudson, WI

Client Success Manager information

See Hudson, WI salary details

$33.6K

$85.9K

$144.7K

How much do client success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success manager in Hudson, WI is $85,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Hudson, WI look for? The top searched job categories for Client Success Manager jobs in Hudson, WI are:
What cities near Hudson, WI are hiring for Client Success Manager jobs? Cities near Hudson, WI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Hudson, WI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,880 per year, or $41.3 per hour.

Vice President, Client Success

Visante Consulting LLC

Saint Paul, MN • On-site

$140K - $179K/yr

Full-time

Re-posted 2 days ago

Job description

Description

ABOUT VISANTE

We are relentless in solving the most complex challenges in health system pharmacy-designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience.

We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We're proud of the results we deliver and the trust we earn-fueling sustained growth and exceptional client satisfaction.  


Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.


ABOUT THE POSITION

 The Vice President, Client Success is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health system sector. This role focuses on developing strategic relationships with C-suite executives, driving business growth, and ensuring the successful execution of managed services or similar partnerships. The Vice President leverages subject matter expertise to align Visante's innovative solutions with client goals and deliver measurable, sustainable outcomes.  
 

Principle Duties and Responsibilities 

Partnership Sales

  • Partner with Sales, Analytics, and Executive Sponsors to support and expand new business and partnership opportunities.
  • Contribute to the development and financial modeling of managed service proposals and partnership structures.
  • Lead the creation of compelling RFP/RFI responses in collaboration with a cross-functional team.
  • Support client presentations, on-site pitches, and contract negotiations.
  • Serve as the liaison between Sales and Implementation to ensure seamless transition and launch of new engagements.

Partnership Execution

  • Define with input from client services and field operations, the execution roadmap for each client engagement.
  • Collaborate with internal project teams to set expectations and manage communications both internally and externally.
  • Establish meeting cadence and structure for both internal teams and client stakeholders to support transparency and alignment.
  • Ensure timely and accurate response to client requests, fostering high levels of satisfaction and trust.
  • Oversee the development and QA of client-facing reports, including financial and performance KPIs with cross-functional teams.
  • Address and resolve client issues with strategic, solution-oriented approaches.
  • Monitor engagement performance, track outcomes, and recommend adjustments to enhance results.
  • Accountability for project financial performance to budget and proforma, including revenue targets and managing project cost to budget.
  • Communicate financial trends and outcomes to client executives with clear, actionable insights.
  • Escalate issues when necessary to project senior leadership.

Executive Relationship Building and Business Development

  • Build and maintain trusted relationships with hospital and health system executives, serving as the primary point of contact.
  • Oversee the overall success of long-term engagements across multiple service lines and client sites.
  • Lead renewal efforts and ensure client satisfaction through delivery of measurable value.
  • Develop high-quality proposals, scopes of work, and executive-level presentations.
  • Represent Visante through thought leadership activities, including publications and speaking engagements.
  • Secure executive support for client references and co-branded marketing.
  • Identify and pursue opportunities to expand services within existing accounts.

Quality Assurance

  • Establish and uphold quality standards to ensure excellence across all client deliverables.
  • Partner with analytics to systematically update proforma updates.

Team Leadership

  • Provide oversight for managed services team members while possessing the requisite subject matter expertise to effectively communicate internally with teams and externally with clients in areas such as: specialty and retail pharmacy strategy and operations, consolidated service centers, prior authorization services and hub models, specialty pharmacy workflows and accreditation, pharmacy benefit management, 340B optimization, ambulatory and home infusion strategies, and pharmacy revenue cycle and supply chain optimization.

Requirements

Education

Required: Bachelor's degree in pharmacy, PharmD, or a relevant master's degree such as an MHA, MBA (Healthcare or Strategy), or MPH.  

Preferred: Master's Degree.  Successful completion of an ASHP Health System Pharmacy Administration and Leadership residency program. 

Experience

Required: 5 years of progressive experience as a healthcare executive, health   system pharmacy leadership, or in healthcare consulting. 

Preferred: Experience with health system pharmacy or pharmacy consulting.    



Special Skills: 

  • Exceptional Client Relationship Management: Strong interpersonal skills with emotional intelligence, fostering long-term relationships and trust.
  • Team Leadership & Motivation: Proven success in inspiring and motivating matrixed teams to achieve outstanding results.
  • Strategic Thinker: Ability to influence perspectives, develop innovative solutions, and drive business growth.
  • Collaborative & Cross-functional: Highly collaborative, with a strong team orientation and adept at navigating complex, dynamic environments.
  • Problem Solving Expertise: Skilled in diagnosing complex challenges and implementing creative, analytical solutions.
  • Effective Communication: Outstanding verbal and written communication skills, including presenting complex ideas to senior executives.
  • Project Management: Able to prioritize competing demands, manage multiple projects, and deliver high-quality results on time.
  • Technical Proficiency: Proficient in MS Word, Outlook, PowerPoint, and Excel.
  • Willingness to Travel: Comfortable with domestic travel as required.  

Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role. 


Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations  

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