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Client Success Manager Jobs in Highlands Ranch, CO

CPI Card Group

Client Success Specialist

Littleton, CO · On-site

Overview The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject ...

Oracle

Client Success Specialist

Denver, CO · On-site

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist

Denver, CO · On-site

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Rightway

Client Success Associate, Navigation

Denver, CO · On-site

$64K - $80K/yr

As a Client Success Associate, you are the client's primary point of contact for day-to-day ... Responsibilities will include managing the resolution status of routine to complex requests related ...

Ll Oefentherapie

Client Success Specialist II

Denver, CO · On-site

$70 - $95/hr

Overview The Oracle Health Client Success and Renewals organization is responsible for customer longevity, retention, and incremental revenue growth and is hiring for a Client Success Specialist (CSS)

Oracle

Client Success Specialist II

Denver, CO · On-site

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle Corporation

Client Success Specialist II

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist II

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Oracle

Client Success Specialist II

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

$120 - $190/hr

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Symmetrio

Customer Success Manager

Denver, CO · Remote

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Symmetrio

Customer Success Manager

Denver, CO · On-site +1

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Highlands Ranch, CO

Client Success Manager information

See Highlands Ranch, CO salary details

$34.1K

$87.2K

$146.9K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Highlands Ranch, CO is $87,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $103,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Highlands Ranch, CO?

The most popular types of Client Success jobs in Highlands Ranch, CO are:

What job categories do people searching Client Success Manager jobs in Highlands Ranch, CO look for?

The top searched job categories for Client Success Manager jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Client Success Manager jobs?

Cities near Highlands Ranch, CO with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $87,185 per year, or $41.9 per hour.

Client Success Specialist

CPI Card Group

Littleton, CO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

CPI Card Group rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview
The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client services specialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance).
Responsibilities
  • Lead effective meetings with clients and partners, performing prompt follow-up for identified action items
  • Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions
  • Analyze client data, providing program solutions efficiently and accurately.
  • Communicate timelines, both internally and externally.
  • Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner.
  • Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs.
  • Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
  • Ensure the timely and accurate delivery of client communications; document activity in internal CRM
  • Identify trends and develop customer specific solutions in collaboration with cross-functional expertise
  • Bridge unique client needs with internal expertise to provide creative and appropriate solutions
  • Exceed client expectations by introducing and implementing new and developing solutions and service enhancements
  • Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process
  • Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed.

Pay range depending on experience: $57k-70k, plus bonus potential
Qualifications
  • Strong analytical problem-solving skills, identifying and resolving unique problems.
  • Excellent written and oral communication skills as well as strong interpersonal skills.
  • Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills
  • Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually.
  • Ability to handle pressure of multiple deadlines while maintaining composure and professionalism.
  • Demonstrated ability to deliver client-focused solutions based on client needs
  • Strong customer service and communication skill, including active listening, meeting facilitation, and presenting.
  • Proficient in Microsoft Excel and Word; VBA/Macros
  • Skilled in managing multiple concurrent projects, activities and tasks under time constraints
  • Proficient communication skills including reading, writing and speaking in English.

Requirements:
  • Bachelor's Degree in Business or Communications, or equivalent experience
  • 2+ years of client services and/or account management experience
  • Retail banking or financial service industry experience, preferred

Physical Demands:
  • Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction.

This role requires the ability to work from home in a virtual environment, where the following is required;
  • reliable high-speed Internet access (hot-spot not acceptable)
  • dedicated distraction-free home work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

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