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Client Success Manager Jobs in Groton, CT (NOW HIRING)

Hoyt, Filippetti & Malaghan, LLC

Tax Manager

Groton, CT · On-site

$95K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... success. As a growing CPA firm, we are seeking a Tax Manager who shares our commitment to precision, innovation, and exceptional client service. This role is perfect for someone who thrives on ...

Hoyt, Filippetti, and Malaghan LLC

Tax Manager

Groton, CT · On-site

$110K - $144K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... success. As a growing CPA firm, we are seeking a Tax Manager who shares our commitment to precision, innovation, and exceptional client service. This role is perfect for someone who thrives on ...

Hoyt, Filippetti & Malaghan, LLC

Tax Manager

Groton, CT · On-site

$110K - $144K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... success. As a growing CPA firm, we are seeking a Tax Manager who shares our commitment to precision, innovation, and exceptional client service. This role is perfect for someone who thrives on ...

Milan Laser Hair Removal

Traveling Sales Manager

Groton, CT

$64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... passion for success to capitalize on sales opportunities and cultivate client relationships ... Manage the full sales cycle including consultation, closing, and customer retention * Promote ...

Milan Laser Hair Removal

Traveling Sales Manager

Groton, CT · On-site

$64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... passion for success to capitalize on sales opportunities and cultivate client relationships ... Manage the full sales cycle including consultation, closing, and customer retention * Promote ...

NWN Carousel

Program Manager

Exeter, RI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client partnership success. The role partners closely with Sales, Delivery, and Customer ... Manage program execution, including scheduling, reporting, financial tracking, and closure

Keybank

Branch Manager

Willimantic, CT · On-site

Embodies a strong client experience culture, being present with every client and teammate and ... to success in attaining activity, behavior, and outcome expectations as well as achieving ...

KeyBank

Branch Manager

Willimantic, CT · On-site

Embodies a strong client experience culture, being present with every client and teammate and ... to success in attaining activity, behavior, and outcome expectations as well as achieving ...

Harris

(Remote) Senior Manager, Operations

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... client requests that involve Operations effort or infrastructure. What Success Looks Like in the ...

Harris

(Remote) Senior Manager, Operations

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... client requests that involve Operations effort or infrastructure. What Success Looks Like in the ...

Eurofins Scientific

Technical Manager

Groton, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fosters positive client relations by interfacing effectively with clients and staff to create a ... Ensures compliance with company policies and contributes to the overall success of the organization.

Eurofins

Technical Manager

Groton, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fosters positive client relations by interfacing effectively with clients and staff to create a ... Ensures compliance with company policies and contributes to the overall success of the organization.

Gulick Co LLC

Project Manager/Estimator

Madison, CT · On-site

$85K - $90K/yr

  • Retirement

  • PTO

This role offers the autonomy to drive project success while being part of a respected team that ... Direct all client communications throughout the construction phase to ensure a seamless and ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Groton, CT

Client Success Manager information

See Groton, CT salary details

$32.3K

$82.6K

$139.2K

How much do client success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success manager in Groton, CT is $82,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $98,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

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For Client Success Manager jobs in Groton, CT, the most frequently searched job titles are:

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The top searched job categories for Client Success Manager jobs in Groton, CT are:

What cities near Groton, CT are hiring for Client Success Manager jobs?

Cities near Groton, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Groton, CT as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $82,596 per year, or $39.7 per hour.

Tax Manager

Hoyt, Filippetti & Malaghan, LLC

Groton, CT • On-site

$95K - $125K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

Job Overview
At HFM, we believe accounting is about more than numbers, it's about building lasting partnerships that drive success. As a growing CPA firm, we are seeking a Tax Manager who shares our commitment to precision, innovation, and exceptional client service. This role is perfect for someone who thrives on collaborative leadership, values long-term client relationships, and is passionate about helping businesses achieve their financial goals alongside a dedicated team.
Duties
  • Manage a portfolio of clients across diverse industries, serving as their primary point of contact for tax planning, compliance, and strategic financial guidance
  • Review individual, fiduciary, partnership, and corporate tax returns prepared by staff, using UltraTax CS and the Thomson Reuters product suite
  • Lead proactive tax planning conversations with small business owners and individuals to support their long-term financial goals
  • Mentor and develop interns and staff accountants in partnership with firm leadership, including reviewing work, providing feedback, and supporting CPA exam progress
  • Partner with firm leadership on practice development, process improvement, and client growth initiatives

Requirements
  • Bachelor's degree in Accounting or a related field; CPA designation is preferred
  • Minimum 5+ years of public accounting experience required, with at least 1 year reviewing tax returns
  • Strong working knowledge of UltraTax CS, QuickBooks (Online and Desktop), and the Microsoft Office suite
  • Demonstrated ability to manage multiple client engagements and deadlines simultaneously
  • Must be able to travel based on client and business needs (approx. 5-10%, primarily within CT and RI)

What you'll love about HFM
  • Competitive compensation with annual performance bonuses
  • 401(k) with firm match and profit share
  • Comprehensive health and dental coverage
  • Generous PTO plus paid holidays and a reduced summer schedule
  • A clear path to Senior Manager and Partner for the right candidate

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