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Client Success Manager Jobs in Groton, CT (NOW HIRING)

Retirement Income Source

Client Service Advisor

Westbrook, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, or advisory roles • Demonstrated success in sales, client acquisition, or revenue-generating positions Technology Expertise: • Proficiency with CRM systems (e.g., Salesforce) and ...

Retirement Income Source

Client Service Advisor

Westbrook, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management, or advisory roles • Demonstrated success in sales, client acquisition, or revenue-generating positions Technology Expertise: • Proficiency with CRM systems (e.g., Salesforce) and ...

Infinite Consulting Corp

Superintendent

Montauk, NY

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, cost estimating, CPM scheduling, and project controls. We proudly provide the highest level of service and support at each phase of our clients' projects. Our client's success is our ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Groton, CT

Client Success Manager information

See Groton, CT salary details

$32.3K

$82.6K

$139.2K

How much do client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success manager in Groton, CT is $82,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $98,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are popular job titles related to Client Success Manager jobs in Groton, CT?

For Client Success Manager jobs in Groton, CT, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Groton, CT look for?

The top searched job categories for Client Success Manager jobs in Groton, CT are:

What cities near Groton, CT are hiring for Client Success Manager jobs?

Cities near Groton, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Groton, CT as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $82,596 per year, or $39.7 per hour.

Private Client Associate - Mystic, CT

Janney Montgomery Scott

Stonington, CT • On-site

Other

PTO

Re-posted 26 days ago

Job description

Private Client Associate

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

As a Private Client Associate you will play an integral role in the success of the Janney branch. You will assist in administering, marketing and growing client relationships, working closely with our Janney Financial Advisors ("FAs") to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You may be asked to perform operational responsibilities as well.

What You Are Good At
  • Customer Service – Demonstrating the ability to build and foster strong client relationships through service; Able to follow up on time sensitive issues with all home office departments
  • Communication – Providing excellent telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Able to compose effective client correspondence in accordance with established policies and procedures
  • Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist FAs in organizing and implementing productivity-based campaigns; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries.
  • Building Relationships – Connecting with others in a way that fosters trust and creates collaborative relationships; Able to anticipate potential issues and/or problems and alert respective FA and/or Branch Management as necessary.
What You Have
  • Bachelor's degree preferred
  • 3+ years of office experience
  • Series 7, 63 and 65, or 66 preferred or if unlicensed able to obtain licensing within twenty-four months from date of hire
  • Excellent customer service skills
  • Proficient skills in Word, Excel, PowerPoint, and Outlook
  • Able to work effectively in a fast paced, deadline-oriented environment
  • Strong attention to detail
  • Able to work effectively as part of a team
  • High ethical standards

Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee's life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.

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