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Client Success Manager Jobs in Cleveland, TN (NOW HIRING)

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Client Success Manager information

See Cleveland, TN salary details

$27.2K

$69.5K

$117.1K

How much do client success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success manager in Cleveland, TN is $69,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Cleveland, TN look for?

The top searched job categories for Client Success Manager jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Client Success Manager jobs?

Cities near Cleveland, TN with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Cleveland, TN as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $69,498 per year, or $33.4 per hour.

Spa & Aesthetics Sales Manager (Client Experience)

Dermafix Spa

Chattanooga, TN • On-site

$3.0K/mo

Full-time

Re-posted 6 days ago

Job description

URGENT HIRING: Spa & Aesthetics Sales Manager (Client Experience)
$100K+ Earning Potential | Luxury Spa & Wellness
Compensation: $3,000/month base salary + performance-based commission
On-Target Earnings (OTE): $100,000+ per year
Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required
Location: In-person
Why Join Us?
Step into a leadership role at a high-end spa where your sales skills, customer care, and drive translate directly into exceptional income and career growth.
• Paid Training - Learn our products, services, and sales techniques to set you up for success from day one.
• Paid Gasoline - Receive fuel reimbursement when traveling to nearby spa locations.
• Performance-Based Commission - The more you sell, the higher your commission rate-your earning potential is in your hands.
Key Responsibilities
  • Develop and execute sales strategies that exceed monthly revenue goals
  • Foster long-term client relationships to drive loyalty and retention
  • Lead, coach, and support the front desk team to meet sales and service standards
  • Handle client inquiries, resolve concerns, and manage appointment flow
  • Track KPIs, generate reports, and analyze trends to uncover growth opportunities
  • Collaborate with marketing on campaigns, promos, and membership packages
  • Stay current on skincare services, wellness trends, and product offerings
What We're Looking For
  • Proven success in a sales or business development role (spa, luxury retail, or hospitality preferred)
  • Strong leadership and team management capabilities
  • Excellent communication, sales, and relationship-building skills
  • Results-driven, goal-oriented, and customer-focused
  • Familiarity with CRM systems, spa scheduling tools, and skincare products is a plus
  • Reliable transportation and flexibility to work one weekend day
Compensation & Benefits
  • Base Salary: $3,000/month
  • Commission-based pay with higher commission tiers for top performers
  • Paid training
  • ⛽ Paid gasoline for inter-location travel
  • Employee discounts on skincare and spa services
  • Career growth within a luxury, rapidly expanding brand
How to Apply
If you're ready to lead in a luxury wellness environment where performance meets prestige, we want to hear from you.
Apply now with your resume, contact number, and email.
After applying, please send a follow-up email that includes:
  • Your earliest available start date
  • Your daily sales target (numeric figure)
  • A brief summary of your sales experience

Turn your sales expertise into a six-figure career in the luxury spa industry. Apply today and start your next chapter in wellness leadership.

Apply