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Client Success Manager Jobs in Champlin, MN (NOW HIRING)

Wolters Kluwer

Customer Success Manager

Minneapolis, MN ยท On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

New

Wolters Kluwer

Customer Success Manager

Minneapolis, MN ยท On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

New

NETRIO

Customer Success Manager

Golden Valley, MN ยท On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

Netrio

Customer Success Manager

Golden Valley, MN ยท On-site

The Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio ...

ImageTrend

Customer Success Manager

Saint Paul, MN ยท Remote

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and ... Travel to regional summits, client site meetings, industry or company events, and other onsite ...

ImageTrend

Customer Success Manager

Saint Paul, MN ยท On-site

The Customer Success Manager will engage a large book of assigned clients to retain accounts and ... supporting high client adoption, utilization, and ensuring customers receive an exceptional ...

ImageTrend

Customer Success Manager

Eagan, MN ยท On-site

The Customer Success Manager will engage a large book of assigned clients to retain accounts and ... Travel to regional summits, client site meetings, industry or company events, and other onsite ...

ImageTrend

Customer Success Manager

Eagan, MN ยท On-site +1

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and ... Travel to regional summits, client site meetings, industry or company events, and other onsite ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Champlin, MN

Client Success Manager information

See Champlin, MN salary details

$33.1K

$84.7K

$142.8K

How much do client success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success manager in Champlin, MN is $84,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Champlin, MN look for?

The top searched job categories for Client Success Manager jobs in Champlin, MN are:

What cities near Champlin, MN are hiring for Client Success Manager jobs?

Cities near Champlin, MN with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Champlin, MN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $84,697 per year, or $40.7 per hour.

Associate, Client Success (Fleet Coach)

Element Fleet Management Corp.

Hopkins, MN โ€ข On-site

$49K - $67K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We're looking for a client-focused professional to join our team as Associate, Client Success - Fleet Coach. In this role, you will execute fleet transactions that support product and asset management while applying comprehensive knowledge of the client and Element's products and services. You will resolve issues with a sense of urgency and make clients' interactions with Element easy and consistent. This position contributes to clients' ability to achieve their goals and to Element Fleet's account retention and growth objectives.
What You'll Do
  • Execute day-to-day tactical requests and activities, complex or routine, in accordance with clients' policies, procedures, and priorities
  • Apply comprehensive knowledge of the client and Element's products and services
  • Provide responsive service delivery and request completion or coordination management
  • Receive, complete, coordinate, and escalate requests and activities that support products and assets for external clients
  • Manage exceptions to ensure processes and requests are followed up on in a timely manner and a closed-loop process is used with the Partner or Manager
  • Identify requests that require specialized knowledge or escalation and leverage subject matter experts to quickly and efficiently resolve inquiries
  • Take ownership of client issues and apply critical thinking, problem solving, and root cause analysis to identify solutions
  • Support the Client Success team with reporting
  • Back up and assist other Client Success Partners with their assigned portfolios during absences or other circumstances as required

Basic Qualifications
  • High school diploma or equivalent required
  • 0-2 years of relevant customer service or client account management experience, preferably in a B2B service environment
  • Ability to work in the office a minimum of three days per week
  • Builds and maintains productive working relationships based on mutual trust at all levels in the organization
  • Obtains and effectively analyzes data, identifies trends and issues, considers all perspectives, reaches logical decisions or recommendations, and acts quickly to implement solutions
  • Proficiency in various Microsoft Office applications, including Word, Excel, and PowerPoint

Preferred Qualifications
  • Education: College/University degree preferred.
  • BS or BA in business or a related field strongly preferred
  • Equivalent experience may be considered in lieu of a BS or BA degree
  • Advanced Excel capabilities are strongly preferred
  • Collaborates with others across the organization to provide the best solutions
  • Manages multiple tasks simultaneously in a rapidly changing, fast-paced environment

Location Hopkins, US
Compensation
The hiring base salary range for this position is $49,100 - $67,450 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
What's in it for You
โ€ข A culture of innovation, empowerment, decision-making, and accountability
โ€ข Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
โ€ข Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rฤ“sumฤ“ and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer - they assist recruiters and hiring managers. Final hiring decisions are made by people.
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