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Client Success Manager Jobs in Carson, CA (NOW HIRING)

NAMSA

Client Success Program Manager

Irvine, CA · On-site

$75K/yr

Engage as an active member of the Global Client Success team to troubleshoot system issues ... Proven ability to manage multiple priorities in a matrixed environment. Skilled problemsolver able ...

Plat AI

Client Success Representative

Glendale, CA · On-site

$60K - $100K/yr

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

Candidates must be from the Los Angeles area to be on client sites weekly. Responsibilities: * Be ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and ... Monitor and manage support queues to ensure service agreements are met. * Assist with account ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and ... Monitor and manage support queues to ensure service agreements are met. * Assist with account ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing ... Establish clear client retention goals * Process milestones for the clients and employees to work ...

Passes

Creator Success Manager

Los Angeles, CA · On-site

$70K - $100K/yr

Proven experience in a customer success, account management, or similar client-facing leadership role. * Currently using AI tools (e.g., chatgpt, claude, notion ai, or similar) as part of your ...

Samsung

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager Samsung Ads, the advertising monetization arm of Samsung Electronics ... day client communication, ensuring exceptional service and troubleshooting appropriately in a ...

Circadia Health

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

... each client's operational realities. Apply a consultative lens to identify friction points and ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Circadia Health

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

... each client's operational realities. Apply a consultative lens to identify friction points and ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Flip CX

Customer Success Manager

Marina Del Rey, CA · On-site

$80K - $110K/yr

Customer Success Manager Location: Marina del Rey, CA (Onsite M-F) Flip is an innovative company that provides Voice AI solutions to eCommerce brands and healthcare providers. We are looking for a ...

Circadia Health

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

... each client's operational realities. Apply a consultative lens to identify friction points and ... As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The ...

Circadia Health

Customer Success Manager

Los Angeles, CA

$120K - $180K/yr

... each client's operational realities. Apply a consultative lens to identify friction points and ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Carson, CA

Client Success Manager information

See Carson, CA salary details

$34K

$86.9K

$146.4K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Carson, CA is $86,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $103,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Carson, CA? For Client Success Manager jobs in Carson, CA, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Carson, CA look for? The top searched job categories for Client Success Manager jobs in Carson, CA are:
What cities near Carson, CA are hiring for Client Success Manager jobs? Cities near Carson, CA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Carson, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $86,871 per year, or $41.8 per hour.

Client Success Program Manager

NAMSA

Irvine, CA • On-site

$75K/yr

Full-time

Re-posted 17 days ago

NAMSA rating

7.9

Company rating: 7.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 120 rated laboratories

Job description

NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976.

We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry's premier provider. We provide support for clients during every step of the product development lifecycle and beyond.

Come and work for an organization with the:

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the

Mission to deliver best-in-class global MedTech development solutions through our people, expertise and technology by adhering to our core

Values:

  • Act with integrity in everything we do.
  • Provide best-in-class customer experiences.
  • Develop superior talent and deliver expertise.
  • Respond with agility and provide timely results.
  • Embrace collaboration, diverse perspectives and ideas.

Compensation Target:


$75,000.00

Job Description:

Serve as primary liaison for assigned accounts, ensuring clarity, alignment, and smooth delivery across multiple labs and teams.
Lead complex or multisite client programs/projects from scope through completion.
Effectively recover and stabilize troubled client accounts or projects through proactive communication, issue resolution, and alignment across teams.
Provide program visibility through organized communication, effective meetings, and concise updates.
Schedule and facilitate effective meetings by bringing the right cross-functional stakeholders together, preparing agendas, capturing action-oriented notes, and creating supporting materials (e.g., slide decks) as needed.
Identify risks early, de-escalate issues, and resolve challenges to keep programs on track.
Maintain strong client relationships while representing the client internally across sales, operations, Study Directors, and other stakeholders.
Engage as an active member of the Global Client Success team to troubleshoot system issues, continuously enhance the client journey, and contribute to operational excellence efforts.
Support digital adoption and client navigation of NAMSA portals.
Ensure Salesforce data accuracy for assigned accounts and projects.
Provide insights, reporting, and feedback to drive client satisfaction and operational improvements.
Contribute subject matter expertise and support training of Global Client Success team members as needed.

Qualifications & Technical Competencies:

Bachelor's degree required; scientific discipline preferred.
7+ years of experience in client-facing, operational, or program/project management roles in Med Tech, Med Device, Bio Tech and Pharma required.
Strong communicator with demonstrated client empathy, professionalism, and service mindset.
Highly organized, detailoriented, and proactive with strong timemanagement skills.
Proven ability to manage multiple priorities in a matrixed environment.
Skilled problemsolver able to coursecorrect troubled projects or accounts.
Experience in regulated industries preferred; medical device experience a plus.
Proficiency with Salesforce, Microsoft Office (Teams, Outlook, Excel, PowerPoint), and client portals; technical aptitude and troubleshooting ability required.
Experience with scheduling and leading meetings, including use of Teams and Outlook.
Strong analytical skills with experience creating and maintaining data spreadsheets.
Program/project management experience preferred

PMP and CAPM certification preferred.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds (12 kgs).

Frequent use of telephone and video conferencing tools. Extensive use of computer keyboard and mouse; prolonged periods of sitting.

Noise level in the work environment is usually moderate.

Occasional Travel required

If there is any discrepancy between the above and federal and local legal requirements, the legal requirements apply.


The compensation grade range for this position is:

$68,800.00 - $133,700.00

-

Annual

Please Note: Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.


NAMSA is an equal employment opportunity company. NAMSA participates in pre-employment background and drug screen processes aligned to local, state and federal laws.

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