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Client Success Manager Jobs in Carson, CA (NOW HIRING)

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn ... Implement best practices for lifecycle management in a fast-scaling environment. * Thought ...

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

Manage project financials from end-to-end, including generating order forms, tracking budget ... and Client Success. * Proven ability to pinpoint issues (ex: quality control, timeline slippage ...

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

Director, Client Success

Culver City, CA · On-site

$100K - $115K/yr

Manage project financials from end-to-end, including generating order forms, tracking budget ... and Client Success. * Proven ability to pinpoint issues (ex: quality control, timeline slippage ...

Director, Client Success

Culver City, CA · On-site

$100K - $115K/yr

Manage project financials from end-to-end, including generating order forms, tracking budget ... and Client Success. * Proven ability to pinpoint issues (ex: quality control, timeline slippage ...

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and ... Monitor and manage support queues to ensure service agreements are met. * Assist with account ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Showing results 21-40

Client Success Manager information

See Carson, CA salary details

$34K

$86.9K

$146.4K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Carson, CA is $86,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Carson, CA look for?

The top searched job categories for Client Success Manager jobs in Carson, CA are:

What cities near Carson, CA are hiring for Client Success Manager jobs?

Cities near Carson, CA with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Carson, CA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $86,871 per year, or $41.8 per hour.

Director of Client Success

Third

Los Angeles, CA • On-site, Remote

$180/hr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago


Job description

DIRECTOR, CLIENT SUCCESS
About third
Third is a modern-commerce growth company helping brands turn new and emerging platforms into real sales channels. Our integrated acquisition strategy connects best-in-class teams across TikTok, Whatnot, Meta, Snap, and beyond - eliminating the need to stitch together multiple partners.
We blend deep niche expertise with modern execution to launch, operate, and scale commerce on new platforms, transforming culture, creators, and content into real product sales.
The Role
Third is now hiring a Director of Client Success to scale our client partnerships across brand and retail accounts. In this role you will be responsible for defining and executing the overarching client success strategy, ensuring our partners achieve meaningful business results through livestream and social commerce.
What You'll Do
The Director, Client Success drives retention and expansion across key accounts and works cross-functionally to elevate the client experience. The ideal candidate is a strategic operator and relationship builder with deep expertise in digital media, e-commerce, and the evolving creator economy.
Key responsibilities include:
  • Client Success Strategy: Support Third's client success vision and strategy: drive engagement, retention, and revenue growth across brand and retail partnerships. Recommend scalable processes to support long-term success.
  • Enterprise Relationship Ownership: Senior point of contact for enterprise partners, ensuring alignment between client objectives and Third's platform capabilities.
  • Revenue Growth & Expansion: Identify and drive upsell and expansion opportunities across existing accounts. Partner closely with Sales to support renewals, retention forecasting, and account growth strategy.
  • Performance & Insights: Oversee campaign performance analysis and reporting; ensure clients receive clear, actionable insights. Elevate reporting standards and leverage data to inform strategy and mitigate churn risk.
  • Cross-Functional Collaboration: Partner with Product, Production, Commerce, Marketing, and Operations to advocate for client needs, influence roadmap priorities, and improve the client experience.
  • Operational Excellence: Bring recommendations to help refine scalable onboarding, success planning, and health scoring processes to support Third's growth. Implement best practices for lifecycle management in a fast-scaling environment.
  • Thought Leadership: Maintain a deep expertise across the social commerce and creator economy landscape. Provide strategic guidance internally and externally, positioning Third as a leader in livestream commerce.

What We're Looking For
Basic Qualifications
  • Bachelor's degree or equivalent experience in Client Success, Account Management, Digital Media, E-commerce, or related fields.
  • 8+ years of experience in client success, account management, or a related customer-facing role, ideally within digital media, SaaS, or social commerce.
  • 3-5+ years of experience on high-performing client success teams.
  • Proven track record of managing and growing enterprise-level client relationships.
  • Strong analytical capabilities, with the ability to interpret performance data and translate insights into actionable strategy.
  • Excellent communication and executive presentation skills.
  • Experience working cross-functionally in a fast-paced, high-growth environment.
  • Deep understanding of the creator economy, livestream commerce, and digital marketing trends.

Nice to Haves
  • Experience working at a high-growth startup.
  • Previous experience with TikTok Shop or livestream commerce platforms.
  • Understanding of cold-start brand growth strategies.
  • Familiarity with tools such as Google Analytics, Looker, Airtable, CRM platforms, and customer success software.

Who You Are
  • You have a passion for what happens at the intersection of content, commerce, and community.
  • You take initiative based on your comprehensive experience in marketing for enterprise / complex client organizations.
  • You bring a creative problem-solving mindset and a proactive, ownership-driven approach.
  • You are looking for a challenging role that gives you room to explore, learn, and grow.

Why This Role Matters
Our clients are ready to scale.
They need a social commerce and livestream strategy to get there.
And they want to see meaningful results.
As Director of Client Success, you are here to make that happen.
Location
United States / Remote
Los Angeles, CA, New York, NY, Minneapolis, MN preferred
Compensation
  • Base salary $180-200K + 20%
  • Comprehensive health, dental, and vision coverage
  • Flexible PTO
  • Remote-first work environment with periodic team gatherings
  • Access to an industry-leading network across social commerce, creator, and brand marketing

Third is an equal opportunity employer. We are committed to building a diverse team and an inclusive environment where all employees feel valued and empowered.