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Client Success Manager Jobs in Carson, CA (NOW HIRING)

Client Success Manager

Los Angeles, CA ยท On-site

$70 - $110/hr

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry.We support dispensaries, cultivation, manufacturing, distribution ...

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Field-based โ€ข ~75% travel โ€ข Preference for candidates near a major airport About the Role The Client Success Manager owns the health, performance, and growth of a hospital or territory of ...

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Client Success Manager

Los Angeles, CA ยท Remote

$20 - $35/hr (+ commission)

M&Y Personal Injury Lawyers is seeking an exceptional Director of Client Success to lead our client satisfaction, reputation management, review generation, referral generation, and service recovery ...

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.

Manage the client relationship by overseeing everything from status calls to solution walkthroughs, feature training, and strategy sessions. * Maintain timelines for regular client support requests.

Customer Success Manager

Los Angeles, CA ยท Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Customer Success Manager

Los Angeles, CA ยท Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Sr Manager, Client Success

Los Angeles, CA ยท On-site

$80K - $90K/yr

We are seeking an experienced and dedicated individual to join Infillion as a Sr. Manager, Client Success . This person is a leader, responsible for driving upsell, cross-sell growth, and retention ...

We are seeking an experienced and dedicated individual to join Infillion as a Sr. Manager, Client Success . This person is a leader, responsible for driving upsell, cross-sell growth, and retention ...

Sr Manager, Client Success

Los Angeles, CA ยท On-site

$80K - $90K/yr

We are seeking an experienced and dedicated individual to join Infillion as a Sr. Manager, Client Success . This person is a leader, responsible for driving upsell, cross-sell growth, and retention ...

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn ... Implement best practices for lifecycle management in a fast-scaling environment. * Thought ...

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Client Success Manager information

See Carson, CA salary details

$34K

$86.9K

$146.4K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Carson, CA is $86,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Carson, CA look for?

The top searched job categories for Client Success Manager jobs in Carson, CA are:

What cities near Carson, CA are hiring for Client Success Manager jobs?

Cities near Carson, CA with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Carson, CA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $86,871 per year, or $41.8 per hour.

Client Success Manager

Base8 Inc

Los Angeles, CA โ€ข On-site

$70 - $110/hr

Other

Posted 3 days ago

New


Job description

Position: Client Success Manager (CSM)

Location: LA (Onsite)

About:Cure8 is a leading Managed IT service provider for the cannabis industry.We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators.Our services include POS, inventory, compliance, cybersecurity, cloud, and security solutions.We provide reliable, secure technology solutions tailored to your cannabis business.

Job Description: AClient Success Manager (CSM) isresponsible forbuilding strong client relationships, ensuring successful product/service adoption, reducing churn, andidentifying opportunities for account growth.

Key Job Roles & Responsibilities

  • Manage relationships with assigned US clients and serve as their primary point of contact.
  • Understand client goals, challenges, expectations, and business needs.
  • Lead client onboarding, implementation, and regular business reviews.
  • Monitor customer satisfaction, engagement, retention, and churn risks.
  • Drive product/service adoption through demos, training, and guidance.
  • Handle client queries, complaints, and escalations through resolution.
  • Identify upselling, cross-selling, renewal, and account expansion opportunities.
  • Communicate professionally with clients via email, phone, Zoom, and Teams.
  • Track KPIs such as CSAT, NPS, retention, adoption, and revenue growth.
  • Maintain accurate client data and updates in CRM/customer-success platforms.
  • Collaborate with Sales, Product, Support, Marketing, Finance, and Operations teams.
  • Support US clients across different time zones while maintaining professional responsiveness.

Common Skills Required

  • Excellent English communication and interpersonal skills
  • Client relationship management
  • Account management
  • Problem-solving and conflict resolution
  • Presentation and negotiation skills
  • CRM experience such as Salesforce, HubSpot, or Zoho
  • Customer-success tools such as Gainsight or similar platforms
  • Data analysis and reporting
  • Time management and organization
  • Upselling/cross-selling awareness
  • Ability to work with US clients and teams
  • Strong business and customer-service mindset
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