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Client Success Manager Jobs in Carnegie, PA (NOW HIRING)

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Ceeva Customer Success Manager Job Summary The Customer Success Manager (CSM) role is pivotal as a ... The CSM ensures that client projects are being planned, managed, and executed correctly and ...

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Vision insurance Ceeva Customer Success Manager Job Summary The Customer Success Manager (CSM) role ... The CSM ensures that client projects are being planned, managed, and executed correctly and ...

CEEVA

Customer Success Manager

Pittsburgh, PA · On-site

$70K - $85K/yr

... Customer Success Manager Job Summary The Customer Success Manager (CSM) role is pivotal as a ... The CSM ensures that client projects are being planned, managed, and executed correctly and ...

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Ceeva Customer Success Manager Job Summary The Customer Success Manager (CSM) role is pivotal as a ... The CSM ensures that client projects are being planned, managed, and executed correctly and ...

Eaton Plc

Customer Success Manager

Coraopolis, PA · On-site

Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...

Capital One

Dealer Success Manager

Pittsburgh, PA · On-site

Dealer Success Manager As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales ...

Capital One

Dealer Success Manager

Pittsburgh, PA · On-site

Dealer Success Manager As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales ...

ERIN

Customer Success Manager

Pittsburgh, PA · On-site

The customer success manager will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies and feed into the ...

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Client Success Manager information

See Carnegie, PA salary details

$31.2K

$79.6K

$134.2K

How much do client success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success manager in Carnegie, PA is $79,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $94,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Carnegie, PA look for?

The top searched job categories for Client Success Manager jobs in Carnegie, PA are:

What cities near Carnegie, PA are hiring for Client Success Manager jobs?

Cities near Carnegie, PA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Carnegie, PA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $79,649 per year, or $38.3 per hour.

Client Success Manager (Client Management II) - REMOTE

Optima Healthcare Solutions, LLC

Pittsburgh, PA • Remote

$83K/yr

Full-time

Medical, PTO

Posted 24 days ago

Job description

About Net Health

Belong. Thrive. Make a Difference.

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.

A high-growthand profitable company, we help caregivers harness data for human health.Wealsohonor and respect the needs of our Net Health family and staff,which is why weoffer awork-from-anywhere environment and unlimited PTO.Ourwelcomingand collaborativeculturepaired with progressive benefits makesNet Healththe ultimate career home!

As a leading-edgeSaaScompany in healthcare, we deliver solutions that help patients get better, faster, and livemore fulfilling lives. Our software and predictive analytics coverthecontinuum of care, fromhospital-to-home, across various medical specialties. Come join us andstart the next chapter of your exciting careerwhile helping otherstolive better lives.

World-Class Benefits That Reflect Our World-ClassCulture.

Click Here to Learn More!:

#WorkFromAnywhere#UnlimitedPTO#ComprehensiveBenefitsPackage#EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness#DiversityAndInclusion#AVoice#NewHireSupport#CareerDevelopment #EducationalAssistance #EmployeeReferralBonus#ProgressiveParentalLeave

JOB OVERVIEW

The Client Success Manager (CSM) is a developing client success professional who manages a moderate portfolio with growing independence. The CSM owns day-to-day client relationships and standard success motions, driving adoption, satisfaction, and retention, while deepening product and healthcare-domain fluency and escalating complex or strategic matters as needed.

Key Responsibilities

  • Independently manage a moderate portfolio of clients across the full post-implementation lifecycle. (At-large SMB/mid-market up to enterprise segments)
  • Serve as the primary point of contact, driving adoption and satisfaction through proactive engagement, training, and support.
  • Conduct standard business reviews and strategic check-ins with client stakeholders.
  • Monitor client health data to identify risks and opportunities; resolve routine issues and escalate complex ones.
  • Surface upsell and renewal signals and support renewal preparation in partnership with Sales.
  • Collaborate across Support, Product, and Implementation to advocate for client needs.
  • Maintain accurate records of client interactions and status in the CRM.
  • Serve as an adjunct to the CSM team to support RCM/billing needs.

Qualifications

  • Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field — or equivalent experience.
  • 3+ years in client success, account management, or healthcare software PLUS 3+ years in healthcare revenue cycle management preferably using Optima Direct Bill.
  • Solid understanding of healthcare operations and EHR systems.
  • Strong communication, relationship-building, and problem-solving skills.
  • Ability to manage multiple clients and priorities in a fast-paced environment.
  • Experience with CRM tools (e.g., Salesforce) and customer success platforms is a plus.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.

Salary Range: $66,400.00 - $83,000.00 USD + up to $32,000 OTI

A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.

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