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Client Success Manager Jobs in Beverly, MA (NOW HIRING)

Customer Success Manager

Boston, MA ยท On-site

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional ... Prepares client specific reports and presentations for the purposes of educating and driving growth ...

Customer Success Manager

Boston, MA ยท On-site

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional ... Prepares client specific reports and presentations for the purposes of educating and driving growth ...

Our Customer Success Managerโ€ฏwill own client engagement, utilization, and value realization ... Ability to engage, and manage C-level and senior-level relationships with peer-to-peer level ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Understands each client's business model, goals, adoption trends, and operational workflows to ... success delivery. Requirements * Strong relationship management experience with a track record of ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Manage the complete client life cycle for assigned relationships.* Cultivate & maintain strong ... success. We are committed to fully utilizing the abilities of all our employees and expect each of ...

Customer Success Manager

Waltham, MA ยท On-site

$90 - $157/hr

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

The OpportunityThe 3PL Client Success Senior Manager ensures compliant and effective distribution processes, costs, and performance across the 3PL Distribution Network for the Prescription business.

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Clinical Success Manager

Boston, MA ยท On-site

$100 - $120/hr

We are seeking a Clinical Success Manager to join our Customer Success team. This role is designed ... Own the end-to-end client relationship for a portfolio of DSO accounts, serving as the primary ...

Customer Success Manager

Cambridge, MA ยท On-site

$65K - $75K/yr

Our Customer Success Managerwill own client engagement, utilization, and value realization ... Ability to engage, and manage C-level and senior-level relationships with peer-to-peer level ...

Our Customer Success Managerwill own client engagement, utilization, and value realization ... Ability to engage, and manage C-level and senior-level relationships with peer-to-peer level ...

Customer Success Manager

Burlington, MA ยท On-site

$120 - $140/hr

... Success Platform for asset owners, general contractors, and facilities managers. The world's most ... The ideal candidate is highly organized, client-focused, comfortable navigating complex stakeholder ...

Showing results 41-60

Client Success Manager information

See Beverly, MA salary details

$35.9K

$91.7K

$154.5K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Beverly, MA is $91,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $109,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Beverly, MA look for?

The top searched job categories for Client Success Manager jobs in Beverly, MA are:

What cities near Beverly, MA are hiring for Client Success Manager jobs?

Cities near Beverly, MA with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 57% In-person, 29% Hybrid, and 14% Remote job distribution, with an average salary of $91,681 per year, or $44.1 per hour.

Client Success Specialist - 3D

American Banknote Corp.

Boston, MA โ€ข On-site

$55 - $65/hr

Other

Posted 4 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Success Specialist - 3D

Full Time Indirect Labor Boston, MA, US

Salary Range: $55,000.00 To $65,000.00 Annually

Are you looking to jump start your career as part of a dynamic customer service team? ABCorp 3D is actively seeking candidates for a 3D Customer Service Specialist position. We are looking for individuals with a positive attitude, who are highly motivated self-starters. Candidates with strong communication skills, outstanding phone etiquette, attention to detail, and proven ability to multitask will be considered.

Duties and Responsibilities
  • Reporting to the Additive Customer Service Manager, assist in managing customersโ€™ orders from web portals both ABCorp 3D and customer portals, which includes data entry into ABCorp 3Dโ€™s ERP system, Work Order entry as well as managing the milestones and delivery schedules of the orders in the portal
  • Coordinate the order treatment with appropriate Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance departments
  • Responsible for customer satisfaction and service excellence in terms of order treatment and follow-up
  • Support the customer service team, on a day-to-day basis, on tool usage, process deployment, and product knowledge
  • Responsible for the internal coordination and follow-up of customer requests and issues
  • Attend customer meetings and assist customers when visiting the office
  • Participate in weekly, internal production status meetings
Qualifications, Knowledge, and Skills
  • Highly effective service skills including professional demeanor and outstanding phone etiquette
  • Strong communication skills including the ability to craft professional emails and client related documents
  • Experience with ERP systems preferred
  • Ability to quickly grasp computer software
  • Must be proficient in the use of Microsoft Office
  • Ability to work well in time-sensitive situations where customer satisfaction is the goal
  • Ability to multitask in a fast-paced environment
  • Must demonstrate problem-solving skills
  • Must be customer service oriented
  • Must be team oriented
  • Must be able to work autonomously
  • Experience in printing and/or manufacturing environment desired but not required
Education and Experience
  • 2+ years of experience in customer service OR sales support OR relatable field

We are located in the Dedham/Needham/West Roxbury Area!

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