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Client Success Manager Jobs in Beloit, WI (NOW HIRING)

Acculynx

Customer Success Trainer

Beloit, WI

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

AccuLynx

Customer Success Trainer

Beloit, WI · On-site

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

Acculynx

Customer Success Trainer

Beloit, WI · On-site

$50K/yr

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors ... The Customer Success Trainer will report to our Director of Account Services and will be ...

Baird

Client Specialist

Janesville, WI · On-site

Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Beloit, WI

Client Success Manager information

See Beloit, WI salary details

$31.8K

$81.2K

$136.9K

How much do client success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client success manager in Beloit, WI is $81,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,800.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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Client Success Manager jobs near you
Customer Success Trainer

Customer Success Trainer

Acculynx

Beloit, WI

$50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

Description

About the Position: 

AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry.

AccuLynx is actively seeking a Customer Success Trainer to join us in our Beloit, WI offices! The Customer Success Trainer will report to our Director of Account Services and will be responsible for training new and existing customers on how to see greater success in their business using AccuLynx's powerful CRM tools. This role will also serve as a key partner with our customers as they transition from their current processes to AccuLynx's platform. Most companies who start with AccuLynx will go through as many as 4 one-on-one meetings with one of our training staff so this role is considered a critical extension of both the Sales and Support teams here at AccuLynx. 

What You Will Do: 

  • Train both new and existing customers on all aspects of the AccuLynx tool 
  • Partner with customers to incorporate their current workflows, documents, calendars, photos, etc. into the program 
  • Assist our customers in enabling and administering 3rd party applications like QuickBooks, Google Calendar, multiple email clients, and multiple browsers 
  • Follow the customer training calendar as set by our Sales Department 
  • Update Salesforce with any and all information deemed pertinent to the success of the company 
  • Utilize ChurnZero as a supplemental tool to ensure each customer is progressing through the system as they should 
  • Participate in testing and feedback on AccuLynx features to ensure continued success of the product 
  • Daily, weekly and monthly KPI's will be monitored to ensure success 

Why We Love AccuLynx:

AccuLynx's success as the #1 business management software for roofing contractors over the past 11 years is thanks to us investing in our employees, maintaining company values and focusing on a strong company culture. Our positive work environment has allowed us to retain employees that have been with us since our company's inception and has provided the solid groundwork for us to develop an industry-leading product while exceeding our customer's expectations. Because of our commitment to our company values and culture, we were recently officially recognized as a Great Place to Work Certified organization, with 90% of our employees naming AccuLynx as a great place to work.

We're proud to regularly be recognized for software, product and company culture achievements. Our team's shared belief in AccuLynx's mission promotes a culture of collaboration, innovation and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Attractive compensation packages
  • Flexible paid time off - 3 weeks off in your first year!
  • Competitive health coverage (medical, dental, vision)
  • Free snacks and drinks
  • 401K matching and safe harbor contributions

Position is based in Beloit, WI. Applicants must be able to work legally within the United States, and we currently do not offer H1B Visa sponsorship. Please, no 3rd party inquiries.

AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.

Requirements

Required Qualifications: 

  • High school degree or Associates degree in IT related field (preferred)
  • Prior customer service experience and strong customer orientation
  • Prior training or coaching experience 
  • Excellent verbal and written communication skills; must be able to communicate effectively with end users with a variety of levels of technological knowledge
  • Ability to multi-task, prioritize, and manage time effectively 
  • Technology must be a passion
  • Proficient with technology, as all meetings with customers are done via screen share 

Preferred Qualifications: 

  • Bachelor's degree from an accredited college or university 
  • Prior roofing or building construction experience 
  • Prior AccuLynx experience 

Apply