ZipRecruiter

Log In

1

Client Success Manager Jobs in Alaska (NOW HIRING)

Deeptree

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

  • PTO

Client Success Operations: * Ensure every technician heads into battle (ahem, site visits) with all ... Collaborate closely with the Service Manager to continually optimize delivery. What You Bring to ...

Deeptree Inc

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

  • PTO

Client Success Operations: * Ensure every technician heads into battle (ahem, site visits) with all ... Collaborate closely with the Service Manager to continually optimize delivery. What You Bring to ...

Swickard Auto Group

Commercial Account Manager

Anchorage, AK · On-site

$50K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the client's success • Strong CRM discipline - disciplined pipeline management is non-negotiable at this volume and in this market • Excellent communicator, negotiator, and organizer ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

  • Medical

  • Vision

  • Retirement

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

  • Medical

  • Vision

  • Retirement

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

  • Medical

  • Vision

  • Retirement

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

  • Medical

  • Vision

  • Retirement

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

Wolters Kluwer

Sales Business Retention Rep

Juneau, AK · On-site

$54K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years of Customer Success or B2B client management experience * Experience in healthcare, nursing, or ...

Nome CC

Housing Co-Coordinator

Nome, AK

$25 - $28/hr

  • Medical

  • Retirement

  • PTO

... client success and housing programming. * Assist participants in developing and maintaining ... Ability to work independently and manage multiple priorities. * Strong organizational ...

Nome Community Center

Housing Co-Coordinator

Nome, AK · On-site

$25 - $28/hr

  • Medical

  • Retirement

  • PTO

... client success and housing programming. * Assist participants in developing and maintaining ... Ability to work independently and manage multiple priorities. * Strong organizational ...

Nome CC

Housing Co-Coordinator

Nome, AK · On-site

$25 - $28/hr

  • Medical

  • Retirement

  • PTO

... client success and housing programming. * Assist participants in developing and maintaining ... Ability to work independently and manage multiple priorities. * Strong organizational ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

Baird

Client Specialist

Anchorage, AK · On-site

Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions ...

Baird Capital

Client Specialist

Anchorage, AK · On-site

Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions ...

Robert W Baird & Co

Client Specialist

Anchorage, AK · On-site

Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Alaska

Client Success Manager information

See Alaska salary details

$35K

$89.5K

$150.8K

How much do client success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success manager in Alaska is $89,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $106,600.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Alaska?

The most popular types of Client Success jobs in Alaska are:

What job categories do people searching Client Success Manager jobs in Alaska look for?

The top searched job categories for Client Success Manager jobs in Alaska are:

What cities in Alaska are hiring for Client Success Manager jobs?

Cities in Alaska with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Alaska as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $89,456 per year, or $43 per hour.

Service Coordinator/Dispatcher

Deeptree

Wasilla, AK • On-site

$17 - $22/hr

Full-time

PTO

Posted 12 days ago

Job description

Your Mission:
To be the heartbeat of our Service Delivery engine — the one who ensures our techs are sharp, scheduled, and sent out equipped with everything they need to crush the day. Your job is to protect SLA commitments, organize chaos into clean schedules, and ensure our clients feel like they’re the only client that matters.
About Us:
We’re Deeptree Inc., a growing Managed IT and Cybersecurity firm proudly headquartered in Wasilla, Alaska. We serve our clients with precision, passion, and a relentless drive for improvement. We believe that exceptional customer service is an art — and our team? We're the blacksmiths behind the scenes forging trusted, lasting partnerships.
This role isn’t just about taking calls. It’s about being the central command that keeps our techs operating efficiently and our clients thrilled with the results. You will own the dispatch board, shield the technicians’ time, and ensure nothing gets lost in the ether.
Key Responsibilities:
Command and Control:
  • Own our ticketing/PSA system like it’s your tactical map. Nothing slips by you.
  • Schedule and dispatch tickets to ensure technician efficiency, SLA compliance, and customer satisfaction.
  • Serve as the first line of communication for all inbound service requests via phone, email, and portal.

Client Success Operations:
  • Ensure every technician heads into battle (ahem, site visits) with all the info they need.
  • Monitor ticket queues, escalate issues early, and keep things moving like clockwork.
  • Be the client liaison — keep them informed, updated, and confident that we’re on it.

Metrics, Reporting & Accountability:
  • Help track and improve on KPIs like CSAT, ticket aging, SLA breaches, and team utilization.
  • Report trends and suggest process improvements to leadership.
  • Collaborate closely with the Service Manager to continually optimize delivery.

What You Bring to the Team:
  • 3+ years in customer service, dispatching, or team coordination (bonus if in IT).
  • Comfortable juggling multiple requests, personalities, and deadlines — you thrive in the chaos.
  • Experience with a ticketing system / PSA tool (we use Autotask, but any will do).
  • Strong communication skills — you speak both Human and Geek fluently.
  • High emotional intelligence. You read people and anticipate needs.
  • A passion for process, improvement, and supporting a team.

Bonus Points (Nice to Have):
  • Prior experience in an MSP or IT service environment.
  • Familiarity with Microsoft 365, remote tools, and helpdesk procedures.
  • Certifications like ITIL, ITSM, CompTIA, or Helpdesk Habits.
  • Experience with service scheduling, SLA management, or project coordination.

Why Deeptree?
  • Flexible PTO.
  • Employee discounts + referral program.
  • Free access to training & professional development.
  • Clear growth path to Service Delivery Manager.
  • Culture of teamwork, ownership, and light-hearted banter.
  • Your input actually shapes the company’s operations.
  • No corporate sludge, just real people doing great work.

This Role Is Ideal for Someone Who:
  • Loves working with people and solving puzzles.
  • Wants ownership over their role and a clear path to grow.
  • Is passionate about client success and team support.
  • Prefers structure and accountability, but thrives in a fast-moving environment.

Summary:
  • Job Type: Full-Time (On-Site Only)
  • Schedule: 8-hour shift
  • Pay: $17.00 – $22.00/hour (DOE)
  • Education: High School or Equivalent (Preferred)
  • License: Driver’s License (Preferred)

Ready to Join the Team?
If you’ve read this far and felt your fingers twitch to start organizing chaos — apply now. Help us forge the next chapter of excellence in client service. And if you’re still unsure? Apply anyway. Sometimes the right people don’t realize it until they’re in the chair.