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Client Success Manager Diamond Jobs (NOW HIRING)

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Homethrive

Client Success Manager

Client Success Manager Role Homethrive is seeking a Client Success Manager to establish and build customer relationships to expand client engagement. The Client Success Manager is responsible for ...

DocNetwork

Client Success Manager

Ann Arbor, MI · On-site

$6K/mo

Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...

Aqueity

Client Success Manager

Downers Grove, IL · On-site

$75K - $90K/yr

Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and ...

Claritev

Client Success Manager

Manhattan, NY

The Associate Client Success Manager will support the Client Success team in ensuring the success and satisfaction of our healthcare payor clients. This entry-level role will assist in managing ...

Aqueity

Client Success Manager

Downers Grove, IL · On-site

Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

About the Client Success Manager position We're looking for a driven and passionate Client Success Manager (CSM) who loves building relationships and helping clients win. In this role, you'll be the ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$75K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Claritev

Client Success Manager

Manhattan, NY

The Associate Client Success Manager will support the Client Success team in ensuring the success and satisfaction of our healthcare payor clients. This entry-level role will assist in managing ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

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Client Success Manager Diamond information

See salary details

$32.5K

$83.1K

$140K

How much do client success manager diamond jobs pay per year?

As of Jun 7, 2026, the average yearly pay for client success manager diamond in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are Client Success Manager Diamond roles?

Client Success Manager Diamond roles are specialized positions focused on managing and nurturing relationships with high-value or 'diamond-level' clients. These managers ensure clients receive maximum value from products or services, handle escalated issues, and work to drive long-term customer satisfaction and retention. They often collaborate with sales, support, and product teams to deliver tailored solutions that meet the unique needs of top-tier clients. Success in this role requires strong communication, problem-solving, and relationship-building skills.

What are some common challenges a Client Success Manager in the diamond industry may face, and how can they be addressed?

Client Success Managers in the diamond industry often navigate challenges such as managing high-value relationships, understanding complex product specifications, and responding to rapidly changing client needs. Building strong trust and clear communication is essential, as clients typically expect personalized service and expert guidance. To address these challenges, staying current with industry trends, maintaining transparent communication, and collaborating closely with sales and product teams are crucial strategies for ensuring client satisfaction and fostering long-term partnerships.

What is the difference between Client Success Manager Diamond vs Client Success Manager Platinum?

AspectClient Success Manager DiamondClient Success Manager Platinum
CredentialsRelevant certifications (e.g., CSCP, CRM certifications)Similar certifications, often a step below or equivalent
Work EnvironmentHigh-touch client accounts, strategic planningStandard client accounts, operational support
Employer & Industry UsageLuxury or enterprise-level clients in SaaS, finance, or consultingMid-tier clients in similar industries
Search & Comparison IntentHigh-end client management roles, premium serviceStandard client success roles, broader market

The main difference between a Client Success Manager Diamond and a Client Success Manager Platinum lies in the level of client engagement, credentials, and industry focus. Diamond roles typically involve managing high-value, strategic accounts with specialized certifications, whereas Platinum positions focus on standard client support and operational tasks. Both roles are essential in client success teams but differ in scope and complexity.

What are the key skills and qualifications needed to thrive as a Client Success Manager Diamond, and why are they important?

To thrive as a Client Success Manager Diamond, you need expertise in relationship management, account strategy, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and account management software is typically required. Outstanding communication, problem-solving, and proactive leadership are vital soft skills for excelling in this client-facing role. These abilities ensure high client satisfaction, retention, and growth by effectively addressing client needs and fostering long-term partnerships.
Client Success Manager

Client Success Manager

Entrega Systems Group Inc

Troy, MI • On-site

Other

Posted 17 days ago

Job description

Description

 Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges.


Job Position Summary:


The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice training and overall automotive and consumer behavior insights. They are expected to manage the role expectations while meeting all required project and Dealer interaction milestones efficiently and independently.


Responsibilities and Duties:

  • Sales Consultation - This role advises and consults Dealers regarding OEM's proprietary digital retailing software applications as well as general sales process and current consumer behaviors. This role is expected to know how to customize and leverage digital retailing applications with current consumer behaviors to enhance the Dealer's sales process. The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits.
  • Industry Expertise - They are always students, continuously learning about current automotive retail industry trends. The Client Success Manager makes it their mission to understand current automotive consumer behavior, and how that behavior impacts Dealers with their sales process. The Client Success Manager is also expected to share what information they are learning and consuming regarding the automotive retail industry with the Manager of Digital Retail Field Advisors and other Entrega/Automotive Retail Solutions Leadership in an effort to assist with constant process improvement.
  • Relationship Management - To achieve strong relationships with Dealers, the Client Success Manager must approach the relationship with a sense of urgency, empathy, and value. The Client Success Manager will be on-site at their Dealer's location or at times conducting meetings virtually.
  • Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.

Requirements

  •  Ability to work independently as well as in a team environment.
  •  Comfortability working under pressure or strict deadlines. 
  •  Demonstrated ability to solve problems and formulate recommendations.
  •  Passion for learning and personal growth.
  •  Possess organizational and prioritization skills. 
  •  Self-starter with a high degree of integrity, and professionalism.
     

Education and Experience:

  •  Bachelor's degree preferred.
  •  5+ years automotive experience required in either a sales, account management or people management capacity. 
  •  3+ years Dealership experience preferred within variable operations. 
  •  Expert understanding of the Dealership business model.  
  •  Expert understanding of digital marketing and online consumer behavior within the automotive industry.

Apply