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Client Success Intern Jobs in Boston, MA (NOW HIRING)

SMMA

IT Intern

Cambridge, MA

$22/hr

... client's goal. Our work straddles seven markets- Development, Government, Higher Education, K-12 ... Here, your voice matters, your ideas shape our future, and your success directly contributes to our ...

Andersen

Tax Manager - Private Client Services

Boston, MA · On-site

$120K - $180K/yr

Join us at Andersen, and together, let's write the story of your success! The Role Managers in our ... Supervise train, mentor, and evaluate Intern, Associate and Senior Associates; and * Receive formal ...

Blitzy

Engineering Manager, Client Solutions

Cambridge, MA · On-site

$120K - $215K/yr

We're backed by multiple tier 1 investors, and have proven success as founders of previous start ... Strong communication skills-you can explain technical concepts to anyone from intern to CTO * ...

NGIN Workplace

Entrepreneurship Intern

Cambridge, MA · On-site

$16.25 - $22/hr

... success starts with a superb work environment. Here at NGIN we take an exceptional care of our ... in providing client liaison support Client services; provide daily assistance to NGIN clients ...

NGIN Workplace

Entrepreneurship Intern

Cambridge, MA · On-site

$16.25 - $22/hr

... success starts with a superb work environment. Here at NGIN we take an exceptional care of our ... Client services; provide daily assistance to NGIN clients → Assist in morning and afternoon ...

Justice Resource Institute

Clinical Intern

Jamaica Plain, MA · On-site

$15.75 - $21/hr

... success in the home, school, and community. In this position you will be able to convey your ... This internship role will focus on growing your clinical skills in the community and client homes.

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Showing results 21-40

All JobsClient Success Intern JobsClient Success Intern Jobs in Boston, MA

Client Success Intern information

See Boston, MA salary details

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How much do client success intern jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client success intern in Boston, MA is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success intern?

To thrive as a Client Success Intern, you typically need strong communication, organizational, and problem-solving skills, along with a background in business, marketing, or a related field. Familiarity with CRM systems such as Salesforce or HubSpot, as well as proficiency in productivity tools like Excel and email platforms, is often expected. Exceptional interpersonal skills, a proactive attitude, and the ability to manage multiple tasks help set standout candidates apart. These abilities are crucial for building positive client relationships, quickly addressing client needs, and supporting overall team objectives effectively.

What are the typical responsibilities of a client success intern?

As a Client Success Intern, your typical responsibilities may include assisting with onboarding new clients, responding to client inquiries, preparing reports, and supporting account managers with day-to-day client communications. These tasks are essential in ensuring that clients feel valued and receive timely, accurate support, which helps maintain strong relationships and improves client retention. By taking on these responsibilities, you'll gain hands-on experience in problem-solving and communication, while learning how successful client relationships are built and maintained within the organization.

What is the difference between Client Success Intern vs Customer Support Intern?

AspectClient Success InternCustomer Support Intern
ResponsibilitiesFocuses on building relationships, onboarding, and ensuring client satisfactionHandles troubleshooting, technical issues, and responding to customer inquiries
Skills & QualificationsCommunication, relationship management, basic industry knowledgeProblem-solving, technical skills, customer service experience
Work EnvironmentCollaborative, client-facing, strategicSupport center, technical environment, reactive
Industry UsageCommon in SaaS, tech, and service industriesWidespread across tech, retail, and service sectors

While both roles involve customer interaction, a Client Success Intern focuses on proactive relationship management and client retention, whereas a Customer Support Intern primarily addresses technical issues and customer inquiries. Understanding these differences helps in choosing the right internship based on your skills and career goals.

What are the most commonly searched types of Client Success jobs in Boston, MA? The most popular types of Client Success jobs in Boston, MA are:
Client Success Intern jobs near you

IT Intern

SMMA

Cambridge, MA

$22/hr

Full-time

Posted 7 days ago

Job description

SMMA is seeking a student intern to join our Information Technology team in 2027. This internship will be 6 months total, from January to June 2027. We offer a fast-paced, team-oriented environment that promotes intellectual and creative growth. The candidate will be encouraged to provide new ideas and share knowledge that will advance the firm's mission and his/her professional career.


Our Environment

  • Windows Active Directory
  • VoIP network with Microsoft Teams Phone
  • Lenovo ThinkPad laptops running Windows 11
  • Windows hosted desktops
  • Core applications: Autodesk Revit, AutoCAD, Adobe Creative Cloud, and Microsoft 365


The candidate will be directly responsible for providing end-user support to a staff of around 200 Architects, Engineers, System Planners and Interior Designer's at two office locations. This position is an excellent opportunity to gain valuable experience with industry-standard computer hardware and software applications. Special projects may be assigned. This is a full-time, in-office position based at our Cambridge, MA office.
Key Responsibilities:

  • Acting as the first responder in our IT team that supports our Windows Hosted Desktops.
  • Managing the "Techteam" support group, prioritizing several open cases at one time
  • Installing and configuring computer hardware, operating systems and applications
  • Talking staff/clients through a series of actions, either in person or over the telephone
  • Troubleshooting system and network problems.
  • Diagnosing and solving hardware/software faults
  • Providing computer support, including procedural documentation
  • Following diagrams and written instructions to repair a fault or set up a system
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Building successful relationships with end-users
  • Assist with testing, evaluating and rolling out new technology

Minimum requirements:

  • Currently enrolled in a bachelor's degree program in information technology, computer science, or a related field
  • Working knowledge of Windows desktop operating systems and Microsoft 365 applications
  • Clear, patient communication skills, with the ability to explain technical steps to non-technical staff in person, by phone, or over Teams
  • Ability to manage multiple open support requests and prioritize competing needs
  • Self-motivated and reliable, with a collaborative, "can-do" approach to problem solving

About SMMA

70 years ago, SMMA pioneered an approach that integrates architecture, engineering, interior design, and planning to turn the most tangled design problems into refined and unexpected answers. Together, our diverse, integrated team of experts works across disciplines, sharing perspectives, inspirations, and ideas. We are bound by mutual trust, aligned by shared values, and united in focus on a single goal-our client's goal.


Our work straddles seven markets- Development, Government, Higher Education, K-12, Life Sciences, Technology, and Workplace-with the opportunity to work across a wide range of projects and specialisms.


SMMA is a 100% employee-owned company, where every team member is an invested stakeholder. Our collective ownership fuels our passion for excellence, driving us to attract top talent and deliver exceptional results for our clients. Here, your voice matters, your ideas shape our future, and your success directly contributes to our shared growth.


Company Perks

  • Competitive benefits
  • Mentor/protege program
  • "Lunch and Learns" with internal and external speakers



Please note: SMMA does not offer H-1B visa sponsorship for this position.


The approximate pay range for Cambridge, MA is $22/hour.


Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications.


SMMA logo

About SMMA

Sourced by ZipRecruiter

Industry

Architectural services

Company size

201 - 500 Employees

Headquarters location

Cambridge, MA, US

Year founded

1955

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