ZipRecruiter

Log In

1

Client Success Intern Jobs in New York (NOW HIRING)

Network Doctor

Be Seen First

Client Management Intern

Englewood Cliffs, NJ · On-site

$20 - $23/hr

The Client Management Team is responsible for developing long-term success with our clients by fostering meaningful relationships. As an Account Management Intern, you'll primarily support our Client ...

next page

Showing results 1-20

All JobsClient Success Intern JobsClient Success Intern Jobs in New York

Client Success Intern information

What are the typical responsibilities of a client success intern?

As a Client Success Intern, your typical responsibilities may include assisting with onboarding new clients, responding to client inquiries, preparing reports, and supporting account managers with day-to-day client communications. These tasks are essential in ensuring that clients feel valued and receive timely, accurate support, which helps maintain strong relationships and improves client retention. By taking on these responsibilities, you'll gain hands-on experience in problem-solving and communication, while learning how successful client relationships are built and maintained within the organization.

What are the key skills and qualifications needed to thrive as a client success intern?

To thrive as a Client Success Intern, you typically need strong communication, organizational, and problem-solving skills, along with a background in business, marketing, or a related field. Familiarity with CRM systems such as Salesforce or HubSpot, as well as proficiency in productivity tools like Excel and email platforms, is often expected. Exceptional interpersonal skills, a proactive attitude, and the ability to manage multiple tasks help set standout candidates apart. These abilities are crucial for building positive client relationships, quickly addressing client needs, and supporting overall team objectives effectively.

What is the difference between Client Success Intern vs Customer Support Intern?

AspectClient Success InternCustomer Support Intern
ResponsibilitiesFocuses on building relationships, onboarding, and ensuring client satisfactionHandles troubleshooting, technical issues, and responding to customer inquiries
Skills & QualificationsCommunication, relationship management, basic industry knowledgeProblem-solving, technical skills, customer service experience
Work EnvironmentCollaborative, client-facing, strategicSupport center, technical environment, reactive
Industry UsageCommon in SaaS, tech, and service industriesWidespread across tech, retail, and service sectors

While both roles involve customer interaction, a Client Success Intern focuses on proactive relationship management and client retention, whereas a Customer Support Intern primarily addresses technical issues and customer inquiries. Understanding these differences helps in choosing the right internship based on your skills and career goals.

What does a client success intern do?

A client success intern supports the customer success team by assisting with onboarding clients, addressing their inquiries, and ensuring a positive experience. They often use customer relationship management (CRM) tools and develop communication skills while gaining industry knowledge. The role typically involves learning about client needs and helping maintain strong client relationships.

What are the most commonly searched types of Client Success jobs in New York?

The most popular types of Client Success jobs in New York are:

What cities in New York are hiring for Client Success Intern jobs?

Cities in New York with the most Client Success Intern job openings:

Client Success Intern jobs near you

Intern, Customer Success

Symphony Communication Services

New York, NY • On-site

$30/hr

Internship

Posted yesterday

New

Job description

About us @Symphony
Reliable. Interlinked. Sophisticated.
Symphony stands as an AI-driven leader in communication and technology, powered by a synergy of interlinked platforms: messaging, voice, directory, and data analytics.
Our advanced encryption technologies empower more than 1,400 global institutions to leverage AI effectively, uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions.
Role description:
As a Customer Success Intern, you will have the chance to work closely with our customer success team, gaining valuable insights into client relationships and helping ensure our customers' success and satisfaction.
Position Overview: We're looking for a motivated and enthusiastic Customer Success Intern to join our team. This internship provides a unique opportunity to learn about customer-centric strategies, improve your communication skills, and contribute to the growth of our client base.
Key Responsibilities:
  • Support the Customer Success team to effectively engage with clients throughout their lifecycle to maximize their adoption of Symphony and reduce churn
  • Assist and shadow in onboarding new customers, helping them understand and utilize our products/services effectively.
  • Monitor customer accounts, proactively identifying opportunities to provide value and address any concerns.
  • Gather customer feedback and insights, helping to identify areas for improvement in our products/services.
  • Contribute to the creation and updating of Customer Success materials

Qualifications:
  • Enrolled in a degree program related to Business, Marketing, Communication, or a related field.
  • Strong communication skills, both written and verbal.
  • Empathetic and customer-oriented mindset, with a passion for helping others succeed.
  • Excellent organizational skills and attention to detail.
  • Proficiency in G-Suite, Microsoft Office or similar software.
  • Previous customer service or related experience is a plus.
  • Ability to work collaboratively in a team environment.

Compensation: $30/hour
Benefits:
  • Gain hands-on experience in customer success and relationship management.
  • Learn about customer-centric strategies and effective communication techniques.
  • Receive mentorship and guidance from experienced professionals.
  • Develop a strong understanding of Symphony's products/services and its relevance in the marketplace.
  • Networking opportunities within the company and the industry.

Join us for an exciting internship where you can make a meaningful impact on our customers' success. Apply now and be part of our dedicated customer success team!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Apply