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Client Success Expert Jobs in Seattle, WA (NOW HIRING)

Snapfinance

Client Success Manager

Tacoma, WA · On-site

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area ... Become an expert on our product: assist merchant partners in capturing more customers by offering ...

Snap Finance

Client Success Manager

Tacoma, WA · On-site

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area ... Become an expert on our product: assist merchant partners in capturing more customers by offering ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

$105K/yr

... drive client retention and expansion. Primary Job Responsibilities: * Achieve retention and ... Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value ...

PitchBook

Customer Success Manager

Seattle, WA · On-site

... drive client retention and expansion. Primary Job Responsibilities: * Achieve retention and ... Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value ...

Pearl Health

Customer Success Manager

Seattle, WA · On-site

Our platform delivers the technology, financial tools, and expert services that enable practices to ... client decision-making and policy development. You will deploy trainings , biweekly touchpoints ...

Pearl Health

Customer Success Manager

Seattle, WA · On-site +1

Our platform delivers the technology, financial tools, and expert services that enable practices to ... client decision-making and policy development. You will deploy trainings , biweekly touchpoints ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site

Our mission is to enable researchers to find cures faster, empower every clinician to be an expert ... Contribute to client growth. Facilitate programing that ensures customers receive maximum value ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site +1

Our mission is to enable researchers to find cures faster, empower every clinician to be an expert ... Contribute to client growth. Facilitate programing that ensures customers receive maximum value ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ... Become an expert in the features, benefits, and implementation of Shiftboard's SchedulePro and ...

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Showing results 1-20

All JobsClient Success Expert JobsClient Success Expert Jobs in Seattle, WA

Client Success Expert information

See Seattle, WA salary details

$37K

$94.5K

$159.3K

How much do client success expert jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success expert in Seattle, WA is $94,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $112,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What are popular job titles related to Client Success Expert jobs in Seattle, WA? For Client Success Expert jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Client Success Expert jobs in Seattle, WA look for? The top searched job categories for Client Success Expert jobs in Seattle, WA are:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Seattle, WA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $94,529 per year, or $45.4 per hour.

Client Success Manager

Snapfinance

Tacoma, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area to join our field-based team. In this role, you'll serve as the face of Snap to our existing merchant partners, working directly in your assigned territory to strengthen relationships, drive adoption of Snap's offerings, and help our clients succeed. Whether you've held titles like Account Executive, Territory Manager, Customer Success Manager, or you're early in your career with a strong service mindset, we're looking for individuals who thrive on client interaction, autonomy, and meaningful impact. If you're a relationship builder who loves being on the move and making a difference, this is the opportunity for you.

How you'll make an impact:

  • Be a road warrior and work out of your car as you travel daily to meet customers face-to-face in your territory, completing 120-150 merchant visits each month

  • Own relationships with Merchant Partners: serve as a trusted, strategic advisor with a focus on growth, building long-term relationships with our clients

  • Become an expert on our product: assist merchant partners in capturing more customers by offering Snap programs and promotions

  • Identify and communicate feedback and suggestions to Snap support and product teams

  • Using relationship building /account management techniques and sales reports/data to uncover additional revenue potential within your merchant portfolio

  • Schedule and deliver "field training" sessions with our merchants and their staff

  • Work closely with Areas Sales Manager to strategize on merchant account goals

What you'll need to succeed:

  • 1+ years of outside account management experience, or we will train entry level candidates with less experience - must have high levels of people, communication, and emotional intelligence skills

  • Must live in or near the territory listed and knowledgeable of local businesses in the area

  • Must have strong experience with Customer Relationship Management (CRM) systems

  • Professional approach with merchants - your professional dress, verbal and written communication is key to representing Snap at the highest levels

  • Business and technical acumen - Using a consultative approach, possess experience analyzing merchant's needs while focusing on customized sales techniques, identifying pain points, and leveraging market data

  • Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness

  • High energy, positive, effective, and empathetic, able to easily connect with people of different backgrounds

  • Highly motivated and self-sufficient with a demonstrated track record of achieving measurable goals and creating own schedule

  • Must live in or near the territory listed and knowledgeable of local businesses in the area

  • Comfortable using a range of technology platforms and while working out of your car all-day

Why Join Us:

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match for US

  • Company-paid life insurance

  • Company-paid short-term and long-term disability

  • Access to mental health and wellness resources

  • Company-paid volunteer time to do good in your community

  • Legal coverage and other supplemental options

  • A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website atwww.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice athttps://snapfinance.com/ccpa-notice

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