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Client Success Executive Jobs in Burr Ridge, IL (NOW HIRING)

Digitas

Associate, Client Success

Chicago, IL · On-site

Associate, Client Success As an Associate, Client Success, you will play a key role in supporting ... You will partner closely with Account Executives, Client Services, Billing, and other cross ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

Become a trusted advisor for your clients by working closely with their executive leaders and day ... Client Success Manager | Client Success Coordinator | Client Services Representative | Customer ...

Epsilon

Associate, Client Success

Chicago, IL

You will partner closely with Account Executives, Client Services, Billing, and other cross ... The Associate, Client Success will thrive in a fast-paced, collaborative environment, gaining ...

Rise25

Client Success Manager

Chicago, IL · Remote

Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients ... 's of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on ...

Gordon Flesch Company

Client Success Associate

Chicago, IL · On-site

$27.50 - $30/hr

... Executive to drive maximum value from our solution and achieve their desired outcomes. They will ... Help develop and execute customer success plans tailored to each client's goals and business ...

Gordon Flesch Company

Client Success Associate

Chicago, IL · On-site

$27.50 - $30/hr

... Executive to drive maximum value from our solution and achieve their desired outcomes. They will ... Help develop and execute customer success plans tailored to each client's goals and business ...

Gordon Flesch Company

Client Success Associate

Chicago, IL · On-site

$27.50 - $30/hr

... Executive to drive maximum value from our solution and achieve their desired outcomes. They will ... Help develop and execute customer success plans tailored to each client's goals and business ...

84.51 ̊

Client Relationship Executive

Chicago, IL · On-site

$100K - $200K/yr

Partners with the Client Success team to drive the selling cycle with a portfolio of CPG and / or ... executive level relationships with clients, driving advertising opportunities to closure in new ...

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Client Success Executive information

See Burr Ridge, IL salary details

$45.9K

$93.3K

$140.6K

How much do client success executive jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client success executive in Burr Ridge, IL is $93,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $102,600.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Burr Ridge, IL?

The most popular types of Client Success jobs in Burr Ridge, IL are:

What job categories do people searching Client Success Executive jobs in Burr Ridge, IL look for?

The top searched job categories for Client Success Executive jobs in Burr Ridge, IL are:

What cities near Burr Ridge, IL are hiring for Client Success Executive jobs?

Cities near Burr Ridge, IL with the most Client Success Executive job openings:

Client Success Executive jobs near you

Client Success Manager

Chicago, IL • On-site, Remote

CCC Intelligent Solutions, Inc.
Insurance Services • 1 - 5K employees
Learn more about CCC Intelligent Solutions, Inc.external

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
At CCC, Client Success is a commercial growth function. Twenty-seven of the top 30 insurance carriers run on CCC. Our Client Success team is responsible for helping customers realize value from their investment, drive adoption, and achieve meaningful business outcomes.
We are actively hiring for multiple Client Success Manager roles across our organization, including Product Client Success Managers, Strategic Client Success Managers, and other client-facing success positions. Opportunities exist across a range of levels, from early-career professionals building deep product expertise to experienced client success leaders managing executive relationships and driving strategic business outcomes.
Regardless of role or level, successful candidates are curious, analytical, commercially minded, and passionate about helping customers maximize value from CCC solutions. Specific responsibilities and account assignments will vary based on the role, level, and business need.
Salary range is:
$78,556 - $120,000.00
This position is bonus and/or commission eligible.
Key Responsibilities:
Depending on the role and level, responsibilities may include:
  • Drive customer adoption, utilization, and value realization across CCC solutions
  • Build trusted relationships with customer stakeholders and become a strategic advisor
  • Develop expertise in CCC products, workflows, and customer use cases
  • Identify opportunities to improve outcomes, close usage gaps, and expand product adoption
  • Lead business reviews, success planning, and outcome-focused customer conversations
  • Analyze customer usage data and trends to identify risks and opportunities
  • Partner with Sales, Product, Support, and Operations teams to advance customer objectives
  • Support renewal, retention, and growth efforts through proactive customer engagement
  • Create and execute customer success plans that align business goals with solution capabilities
  • Serve as the voice of the customer and advocate for continuous improvement

How Success Is Measured:
  • Time to Value: Helping customers achieve meaningful outcomes quickly
  • Adoption: Increased utilization and engagement across CCC solutions
  • Customer Outcomes: Demonstrated business value and measurable results
  • Retention & Growth: Strong renewal performance and expansion within existing accounts
  • Customer Satisfaction: Building trusted relationships and long-term partnerships

Requirements:
Qualifications may vary depending on the position and level. Ideal candidates will bring:
  • Experience in Client Success, Account Management, Product Success, Implementation, Consulting, or related customer-facing roles
  • Experience working in SaaS, technology, or enterprise software environments
  • Strong analytical and problem-solving skills with the ability to turn data into action
  • Ability to communicate complex concepts in a clear and customer-focused manner
  • Curiosity, adaptability, and comfort operating in ambiguity
  • A commercial mindset focused on customer outcomes and business value
  • Strong relationship-building and stakeholder management skills
  • Ability to collaborate effectively across cross-functional teams

Additional qualifications for more senior opportunities may include:
  • Experience leading executive-level customer relationships
  • Ownership of strategic accounts, portfolios, or renewal outcomes
  • Experience presenting to VP and C-level stakeholders
  • Deep expertise in driving adoption, retention, and growth within enterprise customer environments

#NOINDEED
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.

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