Client Success Coach Jobs in Rancho Cucamonga, CA

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

JOB OVERVIEW

As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of the club management team, you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. As a Flex Part-Time Personal Trainer, you will deliver personalized, expert-led, performance-driven coaching experiences while building and growing a thriving client base within a structured, part-time schedule.

PART-TIME ROLE EXPECTATIONS:

• Maintain 10+ hours of weekly availability, with shifts scheduled based on club demand. Availability may be needed during mornings (5:00–10:00 AM), evenings (5:00–10:00 PM), and weekends. Assigned shifts will likely include some combination of these time periods based on business needs, though schedules will vary and not all listed times will be required each week.
• Work assigned shifts to support member engagement, client acquisition, and business needs, including, but not limited to, client session delivery, Fitness Specialist floor coverage, participation in club special events, and attendance at necessary EFTI education and training programs as part of ongoing professional development and club support.
• Expected to ramp to approximately 40 sessions per month
• Maintain consistent, reliable scheduling aligned with business needs
• Actively engage members on the fitness floor to drive client acquisition via scheduled Fitness Specialist Shifts

PRIMARY RESPONSIBILITIES:

Client Growth & Management:

• Build and maintain strong, trust-based client relationships that drive long-term retention
• Deliver personalized coaching experiences informed by Equifit and the EQX OS methodology, creating programs tailored to each client's individual needs, wants, and goals
• Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems
• Grow your client base through exceptional coaching, relationship building, and proactive member engagement
• Build a strong understanding of the Equinox ecosystem, confidently connecting clients with services that support their goals Professional Development & Compliance:
• Consistently demonstrate behaviors aligned with the Equinox mission and values, creating the possibility for members and colleagues to maximize their potential through collaboration, accountability, and excellence • Deliver a high standard of coaching and service
• Take ownership of personal business development • Maintain availability needed by club at point of hire

Professional Development & Compliance:

• Consistently demonstrate behaviors aligned with the Equinox mission and values, creating the possibility for members and colleagues to maximize their potential through collaboration, accountability, and excellence
•  Deliver a high standard of coaching and service
• Take ownership of personal business development
• Maintain availability needed by club at point of hire

QUALIFICATIONS

• Current Personal Training certification
• Current CPR/AED certification
• Strong communication and organizational skills
• Ability to work a consistent part-time schedule
• Strong verbal and written communication skills
• Effective time management and organizational skills

PAY TRANSPARENCY

•  This position includes a base hourly rate of $16.90 per hour for all hours worked, plus incremental session premium pay of $40 - $50 per session for each client session delivered. Base and session premium rates are tiered based on coaching level. Total compensation will vary based on hours worked and number of sessions delivered.

CAREER PATH:

• Launch your coaching career as a Flex Part-Time Personal Trainer with a flexible, part-time schedule and a clear, and if desired a supported path to full-time status as your impact and client relationships grow.

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.