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Client Success Associate Jobs in Washington, DC (NOW HIRING)

Arena

Polaris Campaigns: Client Services Associate

Washington, DC · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Be dedicated to the success of Democratic and left-of-center causes and candidates: This person ... Client Services Associate Responsibilities: * Account Coordination: Maintain and update project ...

Pathstone

Associate Director, Client Advisory

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Director, Client Advisory is a key member of the Client Advisory Team, partnering ... Success in this role requires strong technical and analytical capabilities, exceptional ...

Socket.dev

Associate Director, Client Advisory

Alexandria, VA · On-site

$105 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Director, Client Advisory is a key member of the Client Advisory Team, partnering ... Success in this role requires strong technical and analytical capabilities, exceptional ...

Orion Placement

Personal Injury Associate Attorney

Fairfax, VA · On-site

$100K - $140K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Receive a steady pipeline of quality cases so you can focus on advocacy and client success. * Enjoy ... This opportunity is intended for associates with approximately 1 to 6 years of experience. About Us ...

UBS

Client Associate

Mclean, VA · On-site

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Wells Fargo

Client Associate

Mclean, VA · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... success of our customers and company. They are accountable for execution of all applicable risk ...

Toffler Associates

Agile Project Manager

Arlington, VA · Hybrid

Toffler Associates is a future-focused strategic advisory firm that works with both government and ... Ensuring high-quality outputs that drive client success and organizational impact * Strong acumen ...

New

Toffler Associates

Agile Program Manager

Arlington, VA · Hybrid

Toffler Associates is a future-focused strategic advisory firm that works with both government and ... Ensuring high-quality outputs that drive client success and organizational impact * Strong acumen ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Washington, DC

Client Success Associate information

See Washington, DC salary details

$21K

$60K

$105.3K

How much do client success associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success associate in Washington, DC is $60,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Washington, DC?

The most popular types of Client Success jobs in Washington, DC are:

What are popular job titles related to Client Success Associate jobs in Washington, DC?

For Client Success Associate jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Washington, DC look for?

The top searched job categories for Client Success Associate jobs in Washington, DC are:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $60,017 per year, or $28.9 per hour.

4337 Program Associate with Security Clearance

Procession Systems

Washington, DC • On-site

Other

Re-posted 16 days ago

Job description

OVERVIEW: We are seeking for a Program Associate on our Client Success team to help support our client the US Space Force As a Program Associate. You will support client engagements focused on driving innovation into the federal market. You will be responsible for building and maintaining relationships with government leaders and helping them foster an innovative culture that attracts emerging technology. It's fast paced and exciting! GENERAL DUTIES: Client Success * Assist with the planning and delivery of client advisory work, workshops, and trainings * Draft reports, strategies, assessments, and other written deliverables * Liaise between the company, clients, and stakeholders to identify government needs and requirements * Translate functional needs and requirements into IT strategy elements * Create presentations and visuals that effectively communicate client requirements * Develop, organizing, and executing both in-person and virtual training and delivery workshops * Research and analyze federal legislation, policy, and agency documentation * Identify, evaluate, and recommend emerging technology solutions using both open source and proprietary data sources * Work with program managers to ensure delivery meets contractual requirements, including cost and schedule * Help grow company's network of government innovators by building and maintaining relationships with government stakeholders REQUIRED QUALIFICATIONS: * 1-3 years of work experience; preferably some client-facing experience working within DoW, Space Force, or Air Force * The ability to work without being closely managed and continuously WOW * Strong interest and exposure to in one or more of the following areas: legacy system modernization/digital transformation, data analytics, processes re-engineering, organizational design, strategy development and execution, and/or -organizational change management * An ability to work independently and with a team to meet client deadlines * An ability to work with multiple stakeholders, listen to clients, and discern needs * A willingness and ability to support operations in a fast-paced environment * Proven problem-solving, self-management, and organizational skills * Strong verbal communication skills, and exceptionally strong writing skills with the ability to produce highly polished client materials CLEARANCE: * US Citizenship with ability obtain security clearance
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About Procession Systems

Sourced by ZipRecruiter

Procession Systems, based in Reston, Virginia, United States, is an industry leader operating in the Information Technology Services sector. Established to address complex business and technology challenges, the company delivers innovative tech solutions for government entities, primarily focusing on systems integration and software development. Procession Systems takes pride in their commitment to quality, responsiveness, and results, geared towards improving public sector services and saving taxpayer dollars.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Reston, VA, US

Year founded

2016

Social media

Facebook

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