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Client Success Associate Jobs in Wallingford, CT

Ensures that client success is paramount, by implementing an effective daily schedule that creates ... Nice to have associate or bachelor's degree. * 1-2 years of relevant experience in Social Work ...

Client Service & Relationship Management : Provide positive and professional service to assigned ... This is your chance to play a key role in the continued success of our company. Our culture is fast ...

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Client Success Associate information

See Wallingford, CT salary details

$18.6K

$53.1K

$93.3K

How much do client success associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success associate in Wallingford, CT is $53,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Wallingford, CT?

The most popular types of Client Success jobs in Wallingford, CT are:

What job categories do people searching Client Success Associate jobs in Wallingford, CT look for?

The top searched job categories for Client Success Associate jobs in Wallingford, CT are:

What cities near Wallingford, CT are hiring for Client Success Associate jobs?

Cities near Wallingford, CT with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Wallingford, CT as of August 2026, with employment types broken down into 74% Full Time, 19% Part Time, 4% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,136 per year, or $25.5 per hour.

Instrumentation and Controls Engineer

Mpr Associates, Inc.

East Lyme, CT • On-site

Full-time

Re-posted 3 days ago


Job description

Overview

MPR Associates, Inc. (MPR), a thriving multi-discipline, specialty engineering services and consulting firm, is actively seeking Instrumentation and Controls (I&C) Engineer to join our Virginia or Connecticut office. This is a unique, challenging, and rewarding career opportunity, working on some of the most important projects affecting our society.  

Founded in 1964, MPR has a wide and growing client base in the fields of power and energy, federal services, and health and life sciences. We work throughout the United States as well as internationally. Headquartered in Alexandria, Virginia, we also have offices in East Lyme, Connecticut, Burlington, Massachusetts, and Salt Lake City, Utah. We hire the best and brightest, which results in a high-performance culture built on trust and respect, making MPR an exceptional place to work.

General Job Description

The I&C Engineer will have technical, project management, regulatory, business, and client interface responsibilities. This position will provide strategic guidance and technical leadership to our U.S. and international clients. In addition, you will work closely with the MPR leadership team to develop market and client strategies and align MPR's growth, skills, and tools development with future industry needs. This is a full-time, exempt position.

Duties/Responsibilities

The I&C Engineer is expected to have a broad range of skills, duties, and responsibilities, including:

  • Leverage technical expertise and leadership in control system engineering, design, implementation, programming/configuration, commissioning, testing, and troubleshooting in support of power plant controls and industrial control systems.
  • Provide technical support for power generation and auxiliary power systems, particularly related to digital devices or systems with communications interface to control systems (e.g., protective relays for electrical power systems).
  • Effectively develop technical deliverables for our clients through engineering evaluations, operability evaluations, problem identification/resolution, I&C upgrade feasibility studies, and conceptual design documents.
  • Provide analysis and modeling capabilities for I&C systems, such as in the development of simulator algorithms.
  • Effectively interface with clients to understand their problems and challenges, develop technical proposals to address their problems, and effectively present proposals and company capabilities.
  • Ensure project control and control systems meet regulatory and cybersecurity requirements.
  • Assist in identifying industry opportunities for I&C services and partnerships to support client needs.
  • Provide leadership and mentoring to employees.
Qualifications
  • This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. 
Education                                                                          
  • Minimum of four (4) year technical degree or equivalent is required. Candidates within one year of graduation may also be considered.
  • P.E. license is a plus.
  • Completion of Naval Nuclear Power School, Nuclear Prototype, and/or Nuclear Field "A" School as plus.

Experience

  • At least four (4) years of directly related I&C experience working in a project/systems/ Navy engineering role.
  • The following experience is considered a plus:
    • Design and operation of nuclear plant safety-related and non-safety-related I&C systems, in addition to balance-of-plant I&C systems
    • NRC regulations related to digital systems
    • Analog and digital I&C systems and design, including Distributed Control Systems (DCS) and Programmable Logic Controller (PLC) systems
    • Familiarity with IEEE, IEC, and ISA standards
    • Familiarity with different I&C vendor products and their offerings including Emerson Ovation, GE, ABB, Allen-Bradley, Modicon, Wonderware, Schweitzer RTAC, Schneider, and Framatome

Skills - Technical

  • Knowledge of and experience with electrical and electronics theory
  • Strong understanding of algorithms, control systems (analog and digital), instrumentation and measurement, system design, troubleshooting, and automation
  • Knowledge of cybersecurity frameworks, software programming, and networking infrastructure

Skills - Personal

  • Ability to multi-task across teams of engineers and managers on various projects
  • Excellent verbal and written communication skills
  • Ability to work collaboratively across functional teams
  • Ability to accept and grow from constructive feedback
  • Excellent attention to detail
  • Critical thinker with strong analytical and problem-solving skills
  • Self-motivated and disciplined
  • Ability to lead and work within teams
  • Motivated to expand skills and knowledge, as well as tackle new problems and take on new responsibilities.
  • Ability to work in a dynamic and fast-paced environment
  • Solution oriented with a goal of enabling our client's success
  • Persistent, questioning attitude and the ability to accept that in others

Travel

As required by project assignments. Estimated level is up to 10-20%, each trip typically not exceeding 2 or 3 days, but durations are dependent on project needs and could be of longer duration.

MPR Associates, Inc. is an equal opportunity and affirmative action employer, who participates in EVerify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran's status, sexual orientation, gender identity, genetic information or any other classification as required by applicable laws. MPR is a certified Virginia Values Veterans (V3) employer.

Employment Type: FULL_TIME