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Client Success Associate Jobs in Riverside, IL (NOW HIRING)

Ensono

Client Partner

Downers Grove, IL

... Client Success Managers, and Operational teams * Manage all aspects of account financials ... Build a supportive environment and a motivated team to increase associate satisfaction and minimize ...

The Hunt Law Group

Senior Litigation Attorney

Chicago, IL · On-site

$125K - $175K/yr

Vision insurance Senior Associate Attorney - Elevate Your Career in Chicago's Loop Join The Hunt ... Individuals who embody our dedication to teamwork, client success, and who are organized and ...

Stifel

Registered Client Service Associate

Chicago, IL · On-site

$46K - $70K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening ...

Stifel

Registered Client Service Associate

Chicago, IL

$46K - $70K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA ...

Stifel

Registered Client Service Associate

Chicago, IL · On-site

$46K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA ...

Intersection Parent, Inc.

Inventory Associate

Chicago, IL · On-site

$65K - $75K/yr

... Associate to join our midwest team in Chicago. This role sits at the center of the advertising ... You'll work closely with Sales, Operations, Client Success, and other cross-functional teams to ...

William Blair

Associate I, Client Relations

Chicago, IL

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Craft

Food & Beverage Associate

Chicago, IL · On-site

Our expertise spans technology, food and beverage operations, client success, fulfillment and more ... Chicago, IL Crafty's Food & Beverage Associates are the face of our in-office Concierge pantry ...

SpotOn

Senior Partner Manager

Chicago, IL · Hybrid

... Associate CSPs and CSP I teammates, assisting in onboarding, development, and peer‑led coaching. Essential Skills & Qualifications * Prior experience in Client Success * 2+ years of restaurant POS ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Riverside, IL

Client Success Associate information

See Riverside, IL salary details

$18.6K

$53.3K

$93.5K

How much do client success associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client success associate in Riverside, IL is $53,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What job categories do people searching Client Success Associate jobs in Riverside, IL look for? The top searched job categories for Client Success Associate jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Client Success Associate jobs? Cities near Riverside, IL with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Riverside, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,278 per year, or $25.6 per hour.
Associate Client Manager - Customer Success

Associate Client Manager - Customer Success

NielsenIQ

Rosemont, IL • On-site

$69K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

NielsenIQ rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

4th of 451 rated business services

Job description

Company Description
R26_0013373
Job Description
Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards. Also responsible for strong execution of the Service Model as well as guiding and coaching more junior team members.
This role will sit on-site 3 days per week at the clients headquarters in Rosemont, Illinois.
Qualifications
  • 2-5 years of experience in the CPG industry and/or related sales, category management, market research
  • Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
  • Curious person who likes building stories based on data to answer business questions
  • Strong analytical mind and excellent numerical skills
  • Expert knowledge of Microsoft Excel and PowerPoint
  • Excellent command of both written and spoken English
  • Digital savvy & fast learner of concepts/ tools/ analyses
  • Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) - i.e. RMS, Homescan, Omni, Spectra, etc.
  • Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage
  • Ability to coach others in data analyses and working with the NIQ tools

Responsibilities
  • Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions
  • Work closely with the Account Leads to transform the customer experience
  • During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
  • Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
  • Prepare and present insights/recommendations, using NIQ standards like SCQA and AP
  • Drive customer satisfaction through analyses and delivery of relevant and impactful insights
  • Identify revenue leads in an independent way and take ownership in partnering with AL to convert these into revenue opportunities
  • Execute the new service model
  • Take initiative to remove roadblocks when they arise
  • Lead by example, guiding and coaching junior team members
  • Lead Thought Leadership Projects

Additional Information
This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800 - $82,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.
  • Comprehensive healthcare plan (medical, Rx, dental, and vision).
  • Flexible spending accounts and a Health Savings Account (including company contributions).
  • Life and AD&D insurance.
  • 401(k) retirement plan including company matching contributions.
  • Disability insurance.
  • Tuition Reimbursement.
  • Discretionary paid time off program and 11 paid holidays.

Our Benefits
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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About NielsenIQ

Sourced by ZipRecruiter

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what's possible. How? We combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation. Join us and change the landscape.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1923

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