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Client Success Associate Jobs in Pittsburgh, PA (NOW HIRING)

BNY

Specialist, Client Service Management II

Pittsburgh, PA · On-site

$16 - $21/hr

... Private Banking Associates, and internal service partners to deliver a high-quality client ... Success in this role requires strong client service skills, attention to detail, operational ...

Weber Gallagher

Associate

Pittsburgh, PA · On-site

$110K/yr

Ability to travel for court, client meetings, etc. * Ability to work a hybrid schedule from our ... Proven track record of success in courtroom appearances, depositions, and settlement negotiations ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Pittsburgh, PA

Client Success Associate information

See Pittsburgh, PA salary details

$17.3K

$49.5K

$86.9K

How much do client success associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client success associate in Pittsburgh, PA is $49,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $61,200.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Pittsburgh, PA?

The most popular types of Client Success jobs in Pittsburgh, PA are:

What are popular job titles related to Client Success Associate jobs in Pittsburgh, PA?

For Client Success Associate jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Pittsburgh, PA look for?

The top searched job categories for Client Success Associate jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Client Success Associate jobs?

Cities near Pittsburgh, PA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,516 per year, or $23.8 per hour.

Promotions Associate - Entry Level

Steel River Marketing

Pittsburgh, PA

Full-time

Re-posted 18 days ago

Job description

Company Description

Steel River Marketing specializes in retail programs for our client's products and services. Our extensive client base speaks for itself. With our new marketing program, we have developed a major presence in some of largest chain retailers in the nation. Steel River Marketing was created to acquire and retain customers in a more personalized approach for various types of companies and businesses. Today, we lead the nation in outsourced marketing as well as in innovative marketing campaigns. Our clients have specific areas of expertise in satellite television services. Our focus and goal for every client is to supply them with superior service and a quality sales team to enhance their product and services. With representatives nationwide, our one-on-one approach allows us to provide the highest quality sales and marketing services to our clients and their customers alike. We strive to reach goals not only for our company, but our clients, customers and staff as well. To create a stronger presence in our community for the clients we represent, we go above and beyond the norm and have a level of success that far exceeds our competition.

Job Description

Our Firm is looking to fill positions in their sales promotion and marketing department!

We are a privately owned and operated advertising, marketing, & sales consulting firm that focuses on generating a larger customer base and market share for our national clients. We pride ourselves on providing some of the best direct promotional marketing services in the Pittsburgh area.

We have a vast array of clients and our portfolio is only growing. As such we are looking for entry level candidates to participate in our professional management and consultant training program designed to ensure your success in the Promotions Associate role.

As a Promotions Associate, you'll work closely with several experienced trainers in our industry. You'll develop a greater understanding of our many marketing, promotions, and consultative services and the strategies that support them.

We offer a rich array of training and development designed to provide you with the skills that will help you excel with our company and throughout your professional career path.

This includes:

  • Regular meetings with the president of the company, training, and education based on clear goal-setting
  • Mentoring from established trainers and management team
  • Workshops designed to improve public speaking and the ability to develop and coach a team
  • Networking with local, national, and international managers and consultants

Our company offers:

  • A positive fun environment where learning and growing are encouraged
  • Weekly networking office sponsored events
  • Outstanding growth potential with no ceiling

Responsibilities of the Promotions Associate:

  • Attend promotional sales & marketing campaigns taking place in designated retailers across Pittsburgh. Travel throughout the local area will be a daily role requirement.
  • Proactively approach customers in-store to promote satellite TV service and encourage sales.
  • Educate customers on the benefits of our service offerings to promote the brand and increase market share.
    • Complete administrative duties such as filling out subscription and sign-up paperwork and tracking promotional sales campaign progress.
Qualifications

Requirements of the Promotions Associate:

  • Understanding of marketing and sales fundamentals including product positioning, pricing, market research, and distribution preferred.
  • Able to interface with existing customers and marketing teams to increase customer exposure to products and services.
  • Engaging presentation skills with ability to adapt do different audiences.
  • Self-starter with outgoing and results-oriented personality
  • Excellent communication skills, both written and verbal.

This is a full-time, permanent position and our client offers a competitive hourly base plus performance bonuses.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply