Client Success Associate Jobs in Pittsburgh, PA (NOW HIRING)

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JR201794 Product Manager

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through homecare and community-based services.

As a Product Manager at CareBridge, you will define, build, and enhance product capabilities that support one of CareBridge's core service lines. You will partner closely with Engineering, Clinical, Operations, and Client Success teams to deliver high-quality product solutions that improve workflows, strengthen data quality, and create value for our customers and internal stakeholders.

The ideal candidate has 3-5 years of Product Management experience and thrives in a fast-paced, cross-functional environment. In this role, you will translate business and user needs into clear product requirements, manage initiatives from discovery through delivery, and leverage data and stakeholder feedback to continuously improve product performance and user experience.

We are seeking a hands-on, highly organized, and technically curious Product Manager with experience delivering healthcare technology solutions. The successful candidate will be an effective communicator, skilled at collaborating across teams, and passionate about solving complex challenges that improve care delivery and outcomes.

Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

How will you make an impact:

• Conduct product discovery through stakeholder feedback, workflow analysis, data review, and market or client research.

• Translate business, clinical, operational, and client needs into clear product requirements, workflows, user stories, and acceptance criteria.

• Evaluate trade-offs across scope, timeline, quality, operational impact, and customer value to inform product priorities.

• Own day-to-day execution for features and enhancements from concept through delivery.

• Support quality delivery by maintaining product documentation, validating expected functionality, and identifying risks or blockers early.

• Build strong relationships with engineering, clinical, operations, and client success stakeholders.

• Communicate product priorities, requirements, release plans, risks, and status updates clearly and consistently.

• Prepare materials and updates for leadership, operational, and client-facing discussions as needed.

Minimum requirements:

• Requires a BA/BS and minimum of 5 years' experience in a related field, including minimum of 2 years' experience in solutions management; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Healthcare Product Management experience within a payer, provider, digital health, or value-based care environment.

• Experience managing products through the full product lifecycle, from discovery to delivery.

• Experience working with Agile teams and product management tools (e.g., Jira, GitHub Projects).

• Familiarity with wireframing and product analytics tools (e.g., Figma, Balsamiq, Mixpanel, Freshpaint, Chameleon).

• Experience with Medicaid, Medicare, HCBS/LTSS, care management, or clinical decision support products.

• SQL and data analysis experience.

• Strong communication and stakeholder management skills.

• Proven ability to collaborate across Engineering, Clinical, Operations, and Client Success teams.

• This is a virtual role open to qualified candidates nationwide.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.