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Client Success Associate Jobs in Orlando, FL (NOW HIRING)

Senior Associate, Client Operations

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SENIOR ASSOCIATE, CLIENT OPERATIONS At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...

Senior Associate, Client Operations

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SENIOR ASSOCIATE, CLIENT OPERATIONS At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...

Associate, Fund/Client Accounting II

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At BNY, our culture allows us to run our company better and enables employees' growth and success ... We're seeking a future team member for the role of Associate - to join our Hedge Fund Accounting ...

Associate, Fund/Client Accounting II

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At BNY, our culture allows us to run our company better and enables employees' growth and success ... We're seeking a future team member for the role of Associate - to join our Hedge Fund Accounting ...

Deputy CAD Administrator

Orlando, FL · On-site +1

$50/hr

  • Medical

  • Retirement

The belief in sustainability within our company's practices creates a focus on client success and ... Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or ...

... success stories first hand. At Camali Services , our employees are as important as our clients. We ... We are passionate about delivering exceptional client service and a banking experience that ...

... success stories first hand. At Camali Services , our employees are as important as our clients. We ... We are passionate about delivering exceptional client service and a banking experience that ...

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

  • PTO

... success, growth, and continued learning? * Are you looking for an inclusive environment with a ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

  • PTO

... success, growth, and continued learning? * Are you looking for an inclusive environment with a ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

Client Support Specialist

Maitland, FL · On-site

$16.75 - $22.75/hr

  • PTO

... success,growth, and continued learning? * Are you looking for an inclusive environment with a ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

Client Support Specialist

Maitland, FL

$16.75 - $22.75/hr

  • PTO

... success,growth, and continued learning? * Are you looking for an inclusive environment with a ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

Showing results 21-40

Client Success Associate information

See Orlando, FL salary details

$17.3K

$49.5K

$86.8K

How much do client success associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success associate in Orlando, FL is $49,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $61,100.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Orlando, FL?

The most popular types of Client Success jobs in Orlando, FL are:

What are popular job titles related to Client Success Associate jobs in Orlando, FL?

For Client Success Associate jobs in Orlando, FL, the most frequently searched job titles are:

What cities near Orlando, FL are hiring for Client Success Associate jobs?

Cities near Orlando, FL with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,468 per year, or $23.8 per hour.

Senior Associate, Client Operations

BNY Mellon

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


BNY Mellon rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

124th of 150 rated financial services


Job description


SENIOR ASSOCIATE, CLIENT OPERATIONS
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate, Client Operations to join our team. The position is located in Lake Mary, Florida (4 days in office per week).
In this role, you'll make an impact in the following ways:
  • Contribute to the client operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
  • Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
  • Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
  • Serve as the point of contact for key clients, addressing their needs and concerns with professionalism and expertise. Liaison between clients and product/engineering teams.
  • Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Advanced degree or relevant certifications are a plus.
  • Typically 4-7 years of experience. Experience in an operational area and/or client services is preferred.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and interpersonal skills for client interaction and collaboration across teams.
  • Subaccounting and/or Brokerage experience a plus

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784