ZipRecruiter

Log In

1

Client Success Associate Jobs in Markham, ON (NOW HIRING)

Ci

Private Client Administration Associate

Toronto, ON · On-site

  • PTO

We are currently seeking a Private Client Administration Associate to join our Private Client ... A Supportive Environment for Success We offer an in-office environment, competitive benefits, and a ...

ADP

Director, Service Delivery

Toronto, ON · On-site

The incumbent partners with the Director of Client Success to drive integrated strategies that ... associate engagement/satisfaction and retention. People Leadership * Lead and inspire the ...

proSapient

Project Lead - Client Services

Toronto, ON · On-site

  • Dental

  • Vision

  • PTO

This is a great opportunity to help shape our success story and join at an incredibly exciting ... Lead Associates and Senior Associates throughout the project lifecycle and be accountable for ...

proSapient

Project Lead - Client Services

Toronto, ON · On-site

  • Dental

  • Vision

  • PTO

This is a great opportunity to help shape our success story and join at an incredibly exciting ... Lead Associates and Senior Associates throughout the project lifecycle and be accountable for ...

Fuller Landau

Associate, Audit

Toronto, ON · On-site

CA$50K - CA$65K/yr

  • PTO

... success and welcomes your ideas and ambition. Our professional commitment is also personal. Your ... Review client files to understand businesses and develop strong technical audit skills. Expected ...

Fuller Landau LLP

Associate, Audit

Toronto, ON · Hybrid

CA$50K - CA$65K/yr

  • PTO

... success and welcomes your ideas and ambition. Our professional commitment is also personal. Your ... Review client files to understand businesses and develop strong technical audit skills. Expected ...

Fuller Landau LLP

Experienced Associate, Audit

Toronto, ON · Hybrid

CA$60K - CA$80K/yr

  • PTO

... success and welcomes your ideas and ambition. Our professional commitment is also personal. Your opportunity Work closely with Senior Associates and Managers on audit, client service and review ...

Fuller Landau

Experienced Associate, Audit

Toronto, ON · On-site

CA$60K - CA$80K/yr

  • PTO

... success and welcomes your ideas and ambition. Our professional commitment is also personal. Your opportunity Work closely with Senior Associates and Managers on audit, client service and review ...

Legora

Director, Engagement - Canada

Toronto, ON · On-site

$160 - $210/hr

... Associates, Managers, and Senior Managers who build the relationships and define the outcomes ... accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support ...

previous page

Showing results 41-60

All JobsClient Success Associate JobsClient Success Associate Jobs in Markham, ON

Client Success Associate information

See Markham, ON salary details

$13.3K

$44.1K

$70.6K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Markham, ON is $44,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,527.00 and $51,632.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What job categories do people searching Client Success Associate jobs in Markham, ON look for?

The top searched job categories for Client Success Associate jobs in Markham, ON are:

What cities near Markham, ON are hiring for Client Success Associate jobs?

Cities near Markham, ON with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $44,079 per year, or $21.2 per hour.

Private Client Administration Associate

Ci

Toronto, ON • On-site

Full-time

PTO

Re-posted 8 days ago

Job description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking a Private Client Administration Associate to join our Private Client Administration team. In this role, the successful candidate will be responsible for providing administrative support with the utmost sense of urgency and exceptional accuracy on all Financial and Non-Financial requests received from high net worth clientele. Areas of responsibility may include Debits/Credits, New Accounts, Estates, Transfers among other desks. Our team takes great pride in providing high quality service for our clients under the Assante Private Client and Stonegate platforms.

WHAT YOU WILL DO

  • Ensure that all requests are acted on in a timely, efficient and accurate manner
  • Able to handle a fast paced and demanding area. Requests are regularly in excess of $1M and expectations are of same day service
  • Ensure all internal and custodian compliance procedures are adhered to.
  • Develop and maintain a good working relationship with custodians as well as internal departments
  • Resolve inquiries from internal departments in an efficient and professional manner
  • Recognize potential issues and report to management immediately for further escalation
  • Assist in special projects and other Private Client desks if required.
  • Must be flexible and able to work overtime during specific times of the year (i.e. RSP season, quarter end)
  • Clearly communicate not-in-good-order items to the PC Service team

WHAT YOU WILL BRING

Education

  • Post-secondary Education
  • Enrollment or completion of CSC and/or IFIC Operations course would be an asset

Experience

  • Mutual Funds experience is an asset
  • 2+ years of prior experience is an asset

Knowledge, Skills and Abilities

  • Related industry courses would be a definite asset
  • Ability to think outside the box and big picture
  • Proficiency in MS Excel and MS Word
  • Must have a service-oriented mindset
  • High accuracy and attention to detail

Thisrolefollowsourinofficeworkmodelandrequiresemployeestobeonsitefourdaysperweektosupportcollaborationandbusinessneeds.

Thisopportunityisforanexistingvacancywiththecompany.Theanticipatedbasesalaryrangeforthispositionis$42,500to$71,000.Exactsalarydependsonseveralfactorssuchasexperience,skills,education,andbudget.Salaryrangemayvarybasedongeographiclocation.Inadditiontobasesalary,thispositioniseligibleforparticipationinabonusprogram.Inaddition,TheCompanyoffersavarietyofbenefitstoeligibleemployees,includinghealthinsurancecoverage,wellnessprograms,lifeanddisabilityinsurance,retirementsavingsplans,paidleaveprograms,education-relatedprograms,paidholidaysandvacationtime,andmanyothers.Manyofthesebenefitsaresubsidizedorfullypaidforbythecompany.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

  • Modern HQ location within walking distance from Union Station
  • Training Reimbursement
  • Paid Professional Designations
  • Employee Savings Plan (ESP)
  • Corporate Discount Program
  • Enhanced group benefits
  • Parental Leave Top-up program
  • Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking "Apply". Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates ("CI") are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us ataccessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.

Apply