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Client Success Associate Jobs in Danbury, CT (NOW HIRING)

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

New

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

Senior Product Manager

Stamford, CT · Hybrid

$134K - $178K/yr

Our associates thrive in a collaborative environment, benefit from world-class training, and enjoy ... Commercial growth & client success - Drive go-to-market efforts from adoption to retention, work ...

Showing results 21-40

Client Success Associate information

See Danbury, CT salary details

$18.9K

$54.1K

$94.9K

How much do client success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success associate in Danbury, CT is $54,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Danbury, CT?

The most popular types of Client Success jobs in Danbury, CT are:

What job categories do people searching Client Success Associate jobs in Danbury, CT look for?

The top searched job categories for Client Success Associate jobs in Danbury, CT are:

What cities near Danbury, CT are hiring for Client Success Associate jobs?

Cities near Danbury, CT with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Danbury, CT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $54,079 per year, or $26 per hour.

Customer Success Associate, Small Business Research Team

Wolters Kluwer

White Plains, NY • On-site

$41K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

25th of 244 rated software companies


Job description

Position Summary:

The Customer Success Associate (Small Business Research Team) fulfills business license research for our high-volume reseller partnerships and our direct clients. The Customer Success Associate is focused on maximizing efficiency to generate rapid and accurate research results for our client and partnership accounts across a wide array of industries and jurisdictions.

Essential Duties and Responsibilities:
  • Conduct industry and location-specific research for our clients, identifying all federal, state, county, and municipal-level business licensing requirements.
  • Create business-specific research results for timely delivery to clients in line with our established key performance indicators.
  • Identify and capture licensure specifications including forms, hyperlinks, supporting documents, exam requirements, prerequisites, turnaround times, fees, and renewal data.
  • Communicate directly with government agencies to assist with business license research inquiries.
  • Provide proactive updates to our clients and partners regarding order statuses and delays.
  • Concisely convey findings to clients and team members via oral and written correspondence.
  • Provide cross-team support to vary work product and enhance industry and licensing expertise.
  • Help us expand and update our industry knowledge by capturing both new and updated license information for future use.
  • Interact with clients and business partners to identify, explain, and resolve business licensing needs.
Other Duties
  • Other duties as assigned.
Qualifications:Education
  • Minimum Bachelor's degree, or equivalent.
Experience
  • 0-3 years of experience, preferably in the licensing or compliance field.
Knowledge, Skills, Abilities, and Certifications:
  • Exceptional interpersonal skills to communicate with partner representatives, government agencies, colleagues, and clients.
  • Excellent attention to detail and high degree of accuracy and consistency.
  • Ability to work independently, handle pressure, multi-task, and prioritize work at all times.
  • Use of considerable tact and discretion when dealing with partners, clients, or sensitive data.
  • Excellent organizational and both verbal and written communication skills.
  • Ability and desire to work in a challenging environment.
  • Ability to adapt to a changing regulatory environment.
  • Outstanding skills using computers in a Windows-based environment, including Microsoft Office Suite and Adobe PDF.
About the Role:

This role supports clients and partner accounts by conducting detailed business licensing research across numerous industries and jurisdictions. The successful candidate will be highly organized, detail-oriented, and committed to delivering accurate, timely results while maintaining strong relationships with clients, partners, and government agencies.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$41,100.00 - $68,900.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.


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