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Client Success Associate Jobs in Batavia, IL (NOW HIRING)

Ensono

Client Partner

Downers Grove, IL

... Client Success Managers, and Operational teams * Manage all aspects of account financials ... Build a supportive environment and a motivated team to increase associate satisfaction and minimize ...

Adlook

Client Development Associate

Chicago, IL · On-site

Client Development Associate As a Client Development Associate at Adlook, you will support the ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

UBS

Registered Client Associate

Chicago, IL · On-site

$55K - $75K/yr

... Client Service Associate to: • provide a best-in-class client experience through active ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

William Blair

Associate I, Client Relations

Chicago, IL

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

Adlook

Client Development Associate

Chicago, IL

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Craft

Food & Beverage Associate

Chicago, IL · On-site

Our expertise spans technology, food and beverage operations, client success, fulfillment and more ... Chicago, IL Crafty's Food & Beverage Associates are the face of our in-office Concierge pantry ...

UBS

Client Associate

Chicago, IL · On-site

$55K - $75K/yr

... success. We're dedicated to our craft and passionate about putting our people first, with new ... As a Client Associate, you'll play an important role providing excellent service to our clients and ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Batavia, IL

Client Success Associate information

See Batavia, IL salary details

$18.9K

$54K

$94.8K

How much do client success associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success associate in Batavia, IL is $54,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Batavia, IL?

The most popular types of Client Success jobs in Batavia, IL are:

What job categories do people searching Client Success Associate jobs in Batavia, IL look for?

The top searched job categories for Client Success Associate jobs in Batavia, IL are:

What cities near Batavia, IL are hiring for Client Success Associate jobs?

Cities near Batavia, IL with the most Client Success Associate job openings:

Client Success Associate jobs near you

Client Partner

Ensono

Downers Grove, IL

Full-time

Re-posted 4 days ago

Job description

Worker Type:

EmployeeEnsono is a leading, large-scale provider of mainframe and infrastructure services serving mid-tier to large enterprise clients. The Gartner Group says that "Ensono is one of the top three mainframe services providers and a top ten provider of data center outsourcing services in North America helping clients transform to a more standardized, and ultimately, cloud-based delivery".
Ensono is the 2020 Microsoft Azure partner of the year, AWS Premier Managed Service partner, the 3rd largest Mainframe-as Service provider in the US, and a top 15 managed services/outsourcing growth company as measured by ISG the last five quarters in-a-row. Our company and community focus on the philosophy of the entire team, winning together. The right candidate will have a true partnership with all pillars of our business and core values as we work as a team to grow.
The Client Partner plays a crucial role in driving Ensono's growth, and overall strategy with our current clients. In this role, you will work directly with CxO leaders to help clients understand the art of the possible, demonstrate how Ensono can support their most critical business strategies and workloads, and ultimately drive revenue and profitability on your accounts.
The Client Partner has their eye on the future direction of the client relationship and will identify and leverage company-wide resources to build a client for life, expand the relationship, and ultimately establish Ensono as a long-term, trusted partner. You will not have direct reports; however, you will be responsible for leading cross-functional teams and ensuring that the broader account team works together to deliver on the client's expectations and execute the account development plan.

Key Responsibilities:

  • Cultivate and grow senior client relationships as an advisor by designing solutions, conducting strategic working sessions to solve critical business problems, and ultimately increasing revenue for Ensono.
  • Educate clients on how Ensono's services align with their business outcomes to help them gain maximum benefit.
  • Develop and lead the account strategy, planning, and identification of new growth opportunities.
  • Collaboratively develop the account development plan with the Consulting and Advisory team, Enterprise Architects, Client Success Managers, and Operational teams
  • Manage all aspects of account financials, including revenue, churn, installs, and overall profitability.
  • Ability to forecast, commit, and drive to close with a plan with accuracy is a must skill for this role.
  • Drive accurate sales forecasts while also building a robust pipeline that supports future growth targets.
  • Regularly monitor sales trends, market dynamics, and incorporate changes into the account strategy.
  • Quarterback and lead proposal development, negotiation, and commercial terms
  • Work with the Marketing team to help define sales messages and marketing collateral for the account.
  • Build a supportive environment and a motivated team to increase associate satisfaction and minimize attrition in the account sales and delivery teams.

Qualifications:

  • 8+ years in an enterprise-scale, consultative selling, and client development role
  • Strong understanding of the managed service marketplace with technologies spanning legacy infrastructures such as mainframe and iSeries systems as well as both private and public cloud services inclusive of AWS and Microsoft Azure
  • Strong familiarity within enterprise accounts inclusive of key players, competitive strengths/weaknesses, and a strong understanding of how to compete and win
  • Experience successfully navigating mid and large size enterprises to drive IT and business-led solutions, and build strong relationships at senior (CXO) levels and IT leaders
  • Strong presentation skills and the ability to showcase Ensono as a fit through strategic working sessions and storytelling
  • Strong interpersonal skills, independent and self-directed, resourceful, confident under pressure, strong empathy and self-awareness
  • Desire to solve complex problems and an innate ability to engage with clients in a strategic manner
  • Recent experience working for a professional services firm or management consulting firm preferred
  • MBA or post graduate degree preferred
  • CM-YES - Commission Eligible - Yes (Commission Eligible)

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.

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About Ensono

Sourced by ZipRecruiter

At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to** **_Do Great Things!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Downers Grove, IL, US

Year founded

1969

Social media

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