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Client Success Associate Jobs in Aurora, IL (NOW HIRING)

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... that drive success. This role is ideal for someone with an analytical mindset, high level ...

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Food & Beverage Associate

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our expertise spans technology, food and beverage operations, client success, fulfillment and more ... Chicago, IL Crafty's Food & Beverage Associates are the face of our in-office Concierge pantry ...

Client Associate

Chicago, IL · On-site

$55K - $75K/yr

... success. We're dedicated to our craft and passionate about putting our people first, with new ... As a Client Associate, you'll play an important role providing excellent service to our clients and ...

Client Associate

Chicago, IL · On-site

$75K - $90K/yr

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Showing results 41-60

Client Success Associate information

See Aurora, IL salary details

$18.5K

$52.9K

$92.8K

How much do client success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success associate in Aurora, IL is $52,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Aurora, IL?

The most popular types of Client Success jobs in Aurora, IL are:

What are popular job titles related to Client Success Associate jobs in Aurora, IL?

For Client Success Associate jobs in Aurora, IL, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Aurora, IL look for?

The top searched job categories for Client Success Associate jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Client Success Associate jobs?

Cities near Aurora, IL with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Aurora, IL as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $52,864 per year, or $25.4 per hour.

Associate I, Client Relations

William Blair

Chicago, IL • On-site

$41K - $51K/yr

Full-time

Re-posted 17 days ago


Job description

Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients' success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron's and Forbes for best wealth advisors and wealth advisor teams.
William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide professional client service while responding to client inquiries and requests. The qualified individual will focus on learning how to perform necessary tasks from higher level team members, review client documentation for completeness and compliance with applicable policies and regulations and apply understanding of firm products, policies, systems and current market conditions to support Wealth Advisor teams through client interactions. In addition, the selected individual will provide basic operational support to Wealth Advisors with moderate supervision.

Essential Responsibilities:

Responsibilities include but may not be limited to: 

  • Gain an understanding of the processes and procedures required for client account activity. Receive guidance from senior members on the team.    
  • Review and respond to client inquiries/service requests in a timely manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. 
  • Learn how to identify and communicate issues/potential problems that may require escalation. 
  • Review client account documentation to ensure all required account documentation is acquired and updated. 
  • Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of maintenance/updating of clients' investment profile information. 
  • Develop an understanding of clients' needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. 
  • Learn how to develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. 
  • Review client information and assist in the preparation of performance reports. 
  • May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. 
  • Proactively leverage ideas, insight, and relationships to help facilitate new and incremental business. 
  • Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. 
  • Facilitate general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. 
  • Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. 
  • Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. 
  • Additional responsibilities as requested. 

Qualifications:

Bachelor's Degree or equivalent work experience required. 

1 year of experience required, with financial services industry experience preferred. 

SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment. 

Client service orientation. 

Ability to organize and prioritize responsibilities and meet strict deadlines. 

Attention to detail and quality. 

Good written and verbal communication skills. 

Ability to work independently and cooperatively in a team environment. 

Ability to collaborate and build trusted relationships. 

Knowledge of applicable compliance/security industry rules and regulations. 

Experience with MS Office Suite.