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Client Success Associate Jobs in Ashburn, VA (NOW HIRING)

B.F. Saul Company

Fixed Income Associate

Bethesda, MD · On-site

$125K - $150K/yr

... and client success over everything else. From thematic investment management to estate and ... We are seeking a Fixed Income Associate to support investment research and credit underwriting ...

EAB

Launch Consultant, Senior Associate

Washington, DC · On-site +1

Develop an understanding of institutional goals, recruitment funnel, and student success priorities ... Experience leading client or stakeholder meetings and trainings. * Ability to translate operational ...

EAB

Launch Consultant, Senior Associate

Washington, DC · On-site +1

Develop an understanding of institutional goals, recruitment funnel, and student success priorities ... Experience leading client or stakeholder meetings and trainings. * Ability to translate operational ...

B.F. Saul Company

Fixed Income Associate

Bethesda, MD · On-site

$125K - $150K/yr

... and client success over everything else. From thematic investment management to estate and ... We are seeking a Fixed Income Associate to support investment research and credit underwriting ...

EAB

Launch Consultant, Senior Associate

Washington, DC · On-site +1

Develop an understanding of institutional goals, recruitment funnel, and student success priorities ... Experience leading client or stakeholder meetings and trainings. * Ability to translate operational ...

B.F. Saul Company

Fixed Income Associate

Bethesda, MD

$125K - $150K/yr

... and client success over everything else. From thematic investment management to estate and ... We are seeking a Fixed Income Associate to support investment research and credit underwriting ...

Medium

Fixed Income Associate

Bethesda, MD · On-site

$125 - $150/hr

... and client success over everything else. From thematic investment management to estate and ... Job Purpose/Summary We are seeking a Fixed Income Associate to support investment research and ...

B.F. Saul Company

Fixed Income Associate

Bethesda, MD · On-site

$125 - $150/hr

... and client success over everything else. From thematic investment management to estate and ... Job Purpose/Summary We are seeking a Fixed Income Associate to support investment research and ...

Mvix

Client Coordinator

Sterling, VA · On-site

$18.50 - $24.75/hr

Enjoy creating success stories? * Enjoy providing training and guidance? * Enjoy doing research ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

Mvix

Client Coordinator

Sterling, VA · On-site

$18.50 - $24.75/hr

Enjoy creating success stories? * Enjoy providing training and guidance? * Enjoy doing research ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

Mvix

Client Coordinator

Sterling, VA · On-site +1

$18.50 - $24.75/hr

Enjoy creating success stories? * Enjoy providing training and guidance? * Enjoy doing research ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

Mvix

Client Coordinator

Sterling, VA · On-site

$18.50 - $24.75/hr

Enjoy creating success stories? * Enjoy providing training and guidance? * Enjoy doing research ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Ashburn, VA

Client Success Associate information

See Ashburn, VA salary details

$18.9K

$54.2K

$95.1K

How much do client success associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success associate in Ashburn, VA is $54,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $67,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Ashburn, VA?

The most popular types of Client Success jobs in Ashburn, VA are:

What are popular job titles related to Client Success Associate jobs in Ashburn, VA?

For Client Success Associate jobs in Ashburn, VA, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Ashburn, VA look for?

The top searched job categories for Client Success Associate jobs in Ashburn, VA are:

What cities near Ashburn, VA are hiring for Client Success Associate jobs?

Cities near Ashburn, VA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Ashburn, VA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,189 per year, or $26.1 per hour.

Associate Account Manager, Mid-Market Sales

Leadership Connect

Washington, DC

$75K - $95K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Who are we?
At Leadership Connect, we believe that relationships are everything in business and in life. Founded by two former CEOs of S&P 500 companies and a former presidential press secretary, our premier information service is built for developing relationships that impact decisions in government, business, and media. Utilizing deep research expertise and cutting-edge technology, we help our clients win business and influence policy across various specialties and verticals. We are a close-knit team dedicated to helping each of our users make a difference.

About the Role

Account Managers at Leadership Connect serve as the primary point of contact for an assigned book of business, partnering with clients to drive adoption, retention, and expansion of our platform. Day-to-day, you'll engage with clients to understand their evolving needs, present relevant solutions, and work cross-functionally to ensure they're getting consistent value.

This is a consultative role - you'll act as a trusted advisor, helping clients surface new use cases, navigate challenges, and identify the right decision-makers at the right moment. The focus is on building durable relationships and driving measurable outcomes, not transactional selling.

Candidates are considered across experience levels, with internal leveling (Associate through Senior) determined based on background and scope of experience.

Core Functions of the Role:

  • Manage an assigned book of business, serving as the primary point of contact for client relationships across end users and executive decision-makers

  • Conduct executive-level conversations to present business-relevant solutions, articulate product value, and address competitive considerations

  • Build and execute strategic account plans in collaboration with client success team members

  • Research client industries and business priorities to develop a working understanding of their challenges and identify where Leadership Connect can add value

  • Lead discovery conversations to understand how clients work day-to-day, uncover friction points in their workflows, and identify gaps where Leadership Connect can meaningfully improve speed, accuracy, or outcomes

  • Connect client challenges directly to product solutions, articulating how specific features and capabilities address the problems surfaced during discovery

  • Lead renewal and retention efforts by clearly communicating the value delivered and embedding Leadership Connect solutions into client workflows

  • Identify and pursue expansion opportunities within existing accounts through consultative discovery and solution alignment

About You:

  • Demonstrated ability to manage and grow a book of business, with experience in renewals, expansion, and consultative client engagement

  • Strong discovery skills - able to ask the right questions, understand how clients work, and identify challenges that aren't always explicitly stated

  • Comfortable leading conversations with senior and executive-level stakeholders

  • Intellectually curious, with a genuine interest in understanding client industries, business priorities, and relationship development strategies

  • Able to connect client challenges to specific product solutions in a clear and credible way

  • Effective written and verbal communicator across client-facing and internal contexts

  • Organized and able to manage multiple client relationships and priorities simultaneously

  • Proficient with CRM systems; Salesforce experience a plus

  • Collaborative by nature - works effectively with client success, product, and internal teams to deliver for clients

$75,000 - $95,000 a year

Actual offers within the posted range depend on the candidate's experience, skills, and alignment with role requirements.

Compensation noted does not include target commission, which is addressed separately.

We encourage candidates who bring strong relevant experience to apply, even if it doesn't map exactly to every listed qualification. Where a candidate demonstrates particular strength in the interview process, we're open to discussing how the scope of the role - and compensation within the posted range - might be shaped to fit that experience.

What is it like to work here?
We foster an environment that encourages all our team members to excel by offering competitive compensation for top talent. We believe in creating a friendly and enjoyable workplace, with regular team-building events, happy hours, and more. Transparency is key within our company, and we hold weekly town halls led by our CEO to address questions regarding business plans, product direction, and company goals. In addition, we provide flexible PTO policies to ensure you can enjoy your time outside the office and focus on your personal life.
 
Everyone from full-stack developers to data scientists, former Hill staffers, and sales professionals help shape our in-depth people intelligence.
 
There is never a dull moment in our Washington, D.C. headquarters. People come from all over the world to join forces at Leadership Connect. We currently have teams working remotely and in-office and often get together for rooftop happy hours, exploring a brand new office, and meeting all the new hires on our growing team.
 
Want to join our amazing team?
 
Benefits/Rewards:
Awesome medical insurance plan
Dental Insurance
Life & Disability insurance
Flexible spending accounts
Unlimited PTO!
Eleven Paid Holidays
$3,000 Employee Referral Program
Employer contribution to 401(k) plan
Rewards and recognition programs
 
If you're excited about this role but don't meet 100% of the requirements, we still want to hear from you!  Leadership Connect is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply for jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Leadership Connect we focus on evaluation based on key competencies needed for success in the position. We look forward to receiving your application!
 
Leadership Connect is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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