Client Success Associate Jobs in Albany, OR (NOW HIRING)

Stylist Overview

Embraces our diverse, inclusive culture.  Demonstrates Lane Selling behaviors to provide exceptional client experiences.  Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.

Lives Company Leadership Principles:

We Value Our People

Actively invests in personal growth and development
Demonstrates respect and openness for differing ideas, opinions, and backgrounds
Acts with a high degree of integrity and care for co-workers and clients

We Love Our Customer

Embraces selling, incentive and product knowledge techniques for success
Represents Lane Bryant by adhering to “Dress Your Best” guidelines
Consistently exceeds client expectations through Lane Selling
Effectively handles multiple clients and projects

We Win As A Team

Communicates and collaborates with positive intent
Supports client experience throughout all touch points
Supports and executes floor-sets; maintains visual brand standards
Ensures opening and closing checklist tasks are completed daily
Supports Asset Protection efforts to prevent shrink and ensure safety
Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business
All other duties as assigned by Store, District or Regional Leaders

We Take Action and Own Our Results

Follows through on what must be done to deliver outcomes and meet expectations
Takes responsibility for decisions made to execute own work and results
Contributes to a high performing culture by delivering the best
Drives store goals with each segment
Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments

We Innovate and Learn Fast

Pushes for innovative solutions that bring originality to the organization
Embraces change; supports atest and learn culture
Contributes to an environment that promotes taking risk and out-of-the-box thinking.

Qualifications

Strong communication and customer service skills
Specialty selling/retail experience preferred
Technology proficient
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable

Position requires associates to:

Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public

Location:

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process.