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Client Success Associate Jobs in Vermont (NOW HIRING)

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Client Success Associate information

See Vermont salary details

$19.7K

$56.3K

$98.9K

How much do client success associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client success associate in Vermont is $56,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Vermont?

The most popular types of Client Success jobs in Vermont are:

Infographic showing various Client Success Associate job openings in Vermont as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $56,343 per year, or $27.1 per hour.

Dedicated Market Specialist

Premium Retail Services

Burlington, VT • On-site

Full-time

Re-posted 15 hours ago


Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

72nd of 72 rated business consultants


Job description

As one of Premium's Dedicated Market Specialists, you'll ensure success of Premium's field team by connecting merchandisers to our culture and providing the necessary resources to achieve client objectives in retail stores. Your efforts executing merchandising activities in your area will ensure merchandising excellence for Premium clients.


What's in it for you?

       Flexibility in scheduling your work hours.

       Ability to influence field team success through training.

       Opportunity to take the lead on projects and directly impact client success.

       A clear-cut path for advancing your career within Premium.

       Health plan options including no-copay telemedicine, regardless of hours worked.

What will you do?

       Execution of key merchandising objectives for Accelerate360 thru superior in-store merchandising, training, and providing feedback to merchandisers in your assigned market.

       Assist merchandising team members in your market in order to work through challenges and obstacles.

       Own a territory of key retailers, maintaining merchandising standards and maximizing product availability and sell-thru.

       Provide project leadership and merchandising coverage across retail stores to ensure we get the job done for clients.

       Complete specialized training and certifications.

       Partner directly with store management and associates to ensure they understand and are aware of the activities merchandisers are performing in their location.

       Lead by example when reporting work to demonstrate success and provide visibility of our efforts to the Premium clients.

How will you succeed?

       Sharing your expertise and being passionate about training other and ensuring merchandisers understand how to succeed.

       Looking for creative ways to solve problems.

       Dedicating yourself to continually improving your stores and the success of other merchandisers.

       Using your awesome communication skills and staying organized.

       Building strong relationships with field team members, Premium management and retail partners within your assigned area(s).

So, are you Premium's next Dedicated Market Specialist?

#WeArePremium

For more information about our merchandising team, visit https://premiumretail.com/merchteam/


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