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Client Success Associate Jobs in New Mexico (NOW HIRING)

PLACE

Associate Broker/Realtor

Las Cruces, NM · On-site

$60K - $119K/yr

This opportunity is ideal for a client-focused real estate professional who is passionate about ... Cactus & Keys Group's clients realize success because we invest in our people. When committed ...

Modigent

Service Manager I - HVAC

Albuquerque, NM · On-site

$70K - $90K/yr

... client success and company growth. Our people-first approach empowers your leadership with ... High school diploma or GED required; associate or bachelor's degree in business, construction ...

Modigent

Service Manager I - HVAC

Albuquerque, NM

$70K - $90K/yr

... client success and company growth. Our people-first approach empowers your leadership with ... High school diploma or GED required; associate or bachelor's degree in business, construction ...

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Showing results 41-60

All JobsClient Success Associate JobsClient Success Associate Jobs in New Mexico

Client Success Associate information

See New Mexico salary details

$17.9K

$51.4K

$90.1K

How much do client success associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success associate in New Mexico is $51,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in New Mexico? The most popular types of Client Success jobs in New Mexico are:
What are popular job titles related to Client Success Associate jobs in New Mexico? For Client Success Associate jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in New Mexico look for? The top searched job categories for Client Success Associate jobs in New Mexico are:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in New Mexico as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,352 per year, or $24.7 per hour.

Client Service Officer - Bilingual (Hybrid/Remote Eligible NM Only)

Enterprise Bank & Trust

Santa Fe, NM • Hybrid

$16.25 - $18/hr

Full-time

Posted 13 days ago

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title:Client Service Officer - Bilingual (Hybrid/Remote Eligible NM Only)Job Description:

Remote/Hybrid Eligible
9am-6pm MT Monday-Friday working 3 Saturdays per quarter 8am-12pm MT.

Summary:

Receive and resolve inbound customer calls and emails, addressing both deposit and loan service requests. Provides operational support to lobby staff with banking functions and resolving client requests.

Essential Duties and Responsibilities:

  • Respond to heavy call volumes, addressing all customer needs
  • Perform loan transactions, payments, deposit account transfers, and deposit adjustments
  • Service all debit card requests and maintenance, including troubleshooting denied transactions, and determining fraudulent situations
  • Respond to email and secure messaging inquiries, including stop payments and address changes
  • Actively researches internal and external client requests, and performs timely follow up
  • Assist personal or consumer clients with online banking bill pay, mobile remote deposit, and various online banking requests
  • Assist banking associates with system navigation and maintenance needs, along with resolving client issues
  • Perform other duties as assigned

Qualifications:

  • Bilingual in Spanish
  • Strong commitment to customer service
  • Excellent verbal, written and telephone communication skills
  • Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals
  • Detail-oriented
  • Demonstrate flexibility, versatility, commitment and good judgement
  • Strong multi-tasking abilities to meet multiple deadlines in a fast-paced environment
  • Initiative to rectify client issues, utilizing vendors and manuals

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • Minimum two years' experience in the financial services industry or a combination of relevant experience.
  • Previous banking experience preferred
  • High school diploma or general education degree

Computer and Software Skills:

  • Skilled in operation of a personal computer and mobile devices
  • Microsoft Word and Excel
  • Proficiency in navigating multiple banking systems

Certificates, Licenses and Registrations:

  • None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources athr@enterprisebank.com.

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please clickHERE.

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