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Client Success Associate Jobs in Maryland (NOW HIRING)

Adecco

Bilingual Weekend Team Lead

North East, MD

$28/hr

Engage with onsite associates and supervisors daily to ensure client success metrics are being met * Complete associate counseling in regard to performance and attendance when needed. * Assisting ...

Select Event Group

PROCESSING LINEN CREWMEMBER

Laurel, MD · On-site

$15 - $16/hr

... Client's success. Select provides the widest and deepest array of event rental products and services available to event professionals. The Linen Department Associate position is part of a team ...

Adecco

Bilingual Onsite Recruiter

North East, MD · On-site

$23/hr

Engage with onsite associates and supervisors daily to ensure client success metrics are being met * Ensure that clients and candidates receive excellent service. * Responds to temporary employee ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Maryland

Client Success Associate information

See Maryland salary details

$18K

$51.4K

$90.3K

How much do client success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success associate in Maryland is $51,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Maryland? The most popular types of Client Success jobs in Maryland are:
What are popular job titles related to Client Success Associate jobs in Maryland? For Client Success Associate jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Maryland look for? The top searched job categories for Client Success Associate jobs in Maryland are:
What cities in Maryland are hiring for Client Success Associate jobs? Cities in Maryland with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Maryland as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,430 per year, or $24.7 per hour.

Bilingual 2nd Shift Onsite Team Lead

Adecco

North East, MD • On-site

$27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

At Adecco, an On-Site Floor Support can be successful by building relationships and delivering exceptional customer service to all internal and external customers.
Responsibilities for this On-Site Floor Support role include:

  • Conduct orientations and facility tours with new hire classes

  • Monitor daily attendance and run reports when needed

  • Attend client meetings

  • Assist with onsite timekeeping

  • Engage with onsite associates and supervisors daily to ensure client success metrics are being met

  • Complete associate counseling in regard to performance and attendance when needed.

  • Assisting placed associates with assignment questions as needed

Schedule

Monday to Friday

Option 1 - 5pm to 1:30am

Option 2 - 6pm to 2:20am
Qualifications:
Must be able to stand/walk for entire shift. Previous team lead experience in warehouse setting desired, but not required. Must be comfortable working in a warehouse environment. Excellent organizational, multi-tasking, and customer service skills required. Capable of handling problem resolution in a calm and clear manner. Ability to build and maintain strong customer and client relationships and networks.


Pay Details: $27.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.