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Client Success Analyst Jobs in Streamwood, IL (NOW HIRING)

Cypress HCM

Customer Success Analyst

Chicago, IL · Hybrid

$43.13 - $47.81/hr

In this role, you will partner closely with our client's Global Clients team to ensure we are ... As a Customer Success Analyst, you will build and maintain strong professional relationships with ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

... analytics and customer engagement, mobile capabilities, easier inventory counts-and make sure the ... You'll be one of the first Client Success hires in our new Chicago office, helping shape how CS ...

WOWK-TV

Client Success Manager

Chicago, IL · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... and campaign performance analysis is a plus. Working knowledge of pixel tracking, tag ...

Tribune Media

Client Success Manager

Chicago, IL

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... and campaign performance analysis is a plus. Working knowledge of pixel tracking, tag ...

Wonder Group, Inc.

Client Success Manager

Chicago, IL · On-site

About The Opportunity The Client Success team in Grubhub for Business works with SMB and Enterprise ... Ability to analyze trends and patterns to identify opportunities within your book of business

Grubhub

Client Success Manager

Chicago, IL

About The Opportunity The Client Success team in Grubhub for Business works with SMB and Enterprise ... Ability to analyze trends and patterns to identify opportunities within your book of business

SpotOn

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client ... Track and analyze engagement, adoption, and retention metrics. * Optimize use of automation and ...

Nexxen International Ltd

Client Success Manager

Chicago, IL · On-site

$75K - $95K/yr

The Client Success Manager at Nexxen owns two core functions: managed service campaign management ... Strong analytical mindset with the ability to translate data into actionable narratives * Excellent ...

SpotOn

Client Success Partner

Chicago, IL · Remote

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client ... Track and analyze engagement, adoption, and retention metrics. * Optimize use of automation and ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of ... Track and improve Client Satisfaction (CSAT) metrics by soliciting feedback, analyzing trends, and ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Streamwood, IL

Client Success Analyst information

See Streamwood, IL salary details

$16

$25

$39

How much do client success analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client success analyst in Streamwood, IL is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $28.51 per hour, depending on experience, location, and employer.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What job categories do people searching Client Success Analyst jobs in Streamwood, IL look for?

The top searched job categories for Client Success Analyst jobs in Streamwood, IL are:

What cities near Streamwood, IL are hiring for Client Success Analyst jobs?

Cities near Streamwood, IL with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Streamwood, IL as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $52,603 per year, or $25.3 per hour.

Customer Success Analyst

Cypress HCM

Chicago, IL • Hybrid

$43.13 - $47.81/hr

Full-time

Re-posted 22 days ago

Job description



Customer Success Analyst
Overview:
  • We are looking for a Customer Success Analyst to join our team. In this role, you will partner closely with our client's Global Clients team to ensure we are enhancing the customer experience by supporting the goals of the relationship.
  • As a Customer Success Analyst, you will build and maintain strong professional relationships with our key global customers by supporting a team of Customer Success Managers (CSMs), Global Client Directors (GCDs), and other cross-functional partners to lead, deliver, and scale operational and analytical projects and tasks.
  • This role will be supporting our largest global customers, helping to ensure the account team drives maximum return on client investment.
  • Location - Chicago, IL or San Francisco/Sunnyvale, CA, New York, NY
  • Hybrid Work Schedule – 2-3 days/week
Responsibilities:
  • Maintains a detailed knowledge of our client's products and the impact they can have for our customers
  • Assists in the process of creating customer value and operational reviews, including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports
  • Completes ad-hoc report creation for customers using multiple systems to help customers understand the impact of our client's partnerships
  • Works cross-functionally within
  • Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.)
  • Uses advanced Excel or PowerBI skills (pivot tables, formulas, and v-lookups) to compile multiple data reports
  • Partners closely with CSMs to prioritize projects based on customer maturity
Basic Qualifications:
  • 2+ years' experience working with SQL and visualization tools (e.g. Tableau, PowerPoint) to extract, analyze and present data that supports customer and internal business goals
Preferred Qualifications:
  • Data and Insights-driven; able to synthesize data and help communicate the “so what” to a customer
  • Strong cross-functional partnership experience
  • Past work experience within a fast-paced environment
  • Experience synthesizing data and insights together for a client presentation
  • Experience leading/managing a project and associated deliverable work
  • Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources
  • Highly detail-oriented and organized, with the ability to effectively prioritize and multitask
  • Proficiency with MS Office
  • Exceptional attention to detail is required to ensure accuracy and effective execution of all projects and tasks undertaken
Suggested Skills:
  • Project Management
  • Communication
  • Analytical
Compensation:
  • $43.13 - $47.81/hour (W-2/Non-Exempt)
Req# 16031
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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