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Client Success Agent Jobs in Toronto, ON (NOW HIRING)

Acara Solutions

Warehouse Lead Hand

Milton, ON

CA$28 - CA$31/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

AT Operator

Burlington, ON

CA$22/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Document Controller

Toronto, ON · Hybrid

CA$70K - CA$80K/yr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Perch

Mortgage Agent/Broker (Ontario)

Toronto, ON · Remote

Nurturing your client pipeline and identifying new opportunities; Guiding clients step-by-step ... We invest in your success. Receive a consistent stream of qualified leads throughout your first ...

Perch

Mortgage Agent/Broker (Ontario)

Toronto, ON · Remote

Nurturing your client pipeline and identifying new opportunities; Guiding clients step-by-step ... We invest in your success. Receive a consistent stream of qualified leads throughout your first ...

Acara Solutions

Material Handler

Milton, ON

CA$22 - CA$24/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Material Handler (Afternoon)

Milton, ON

CA$23 - CA$25/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Material Handler

Milton, ON

CA$22 - CA$24/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Electrical Technician

Toronto, ON

... impact client success while giving you room to grow and develop professionally. About Acara ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

FCT

Signing Agent - Ottawa

Oakville, ON · On-site

Company Summary Come work for a company that's committed to the success of each and every employee ... Attendance required at client residences to witness/commission documents. Most appointments will be ...

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All JobsClient Success Agent JobsClient Success Agent Jobs in Toronto, ON

Client Success Agent information

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What are popular job titles related to Client Success Agent jobs in Toronto, ON?

For Client Success Agent jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Client Success Agent jobs in Toronto, ON look for?

The top searched job categories for Client Success Agent jobs in Toronto, ON are:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Toronto, ON as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Insurance Account Representative

Maz Mazinani - Desjardins Agent Intern

Toronto, ON

CA$40K - CA$62K/yr

Full-time, Contractor

Re-posted 29 days ago

Job description

Insurance Account Representative – Desjardins Agent Team Member

Location: Liberty Village, Toronto

Type: Full Time

Position Overview:

We are launching a brand-new insurance agency in the heart of Liberty Village, Toronto and are looking for ambitious, customer-focused professionals who want to be part of something exciting from the very beginning. This is a unique opportunity to join a growing team where your contributions will directly impact the success of the agency. If you're motivated to build a career with unlimited growth potential, helping people, enjoy building relationships, and want a career with unlimited earning potential, we'd love to meet you. Whether you have insurance experience or are looking to start a new career, we provide the training, coaching, and support you need to succeed. Successful candidates will begin their employment through our corporate training program. During this period, you will receive comprehensive training in insurance sales, customer service, and agency operations. If required, you will receive support in obtaining your Ontario insurance licence, beginning with the OTL and progressing to the LLQP if applicable.

Responsibilities:

  • Develop new business by building relationships within the community.
  • Generate leads through networking, referrals, outbound calling, and marketing initiatives.
  • Schedule appointments with prospective clients.
  • Conduct insurance needs analyses and recommend appropriate insurance solutions.
  • Prepare quotes for Auto, Home, Life, and Business Insurance products.
  • Follow up with prospects and maintain an active sales pipeline.
  • Provide exceptional customer service to new and existing clients.
  • Assist clients with policy changes, renewals, billing inquiries, and claims support.
  • Build long-term relationships through regular client contact and annual policy reviews.
  • Achieve individual sales goals while contributing to the overall success of the agency.
  • Maintain accurate client records and comply with industry standards and regulatory requirements.

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Eager to learn, grow professionally, and build a long-term career in the insurance industry
  • Highly motivated and goal-oriented
  • Successful track record of meeting sales goals/quotas preferred
  • Ability to make presentations to potential customers
  • Proactive in problem-solving
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Dedicated to customer service
  • Comfortable working in a fast-paced environment.
  • Able to work independently while contributing to a team.
  • Property & Casualty license (preferred/must be able to obtain)

 

You will be hired to work at The Personal Insurance Company (“The Personal”) for a period of up to 90 days to allow you to complete training and licensing. If training and licensing are successfully completed, you will be considered for employment with an independent contractor Desjardins Agent.

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process.