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Client Success Agent Jobs in Kyle, TX (NOW HIRING)

JPAR Ready

Licensed Real Estate Agent

Austin, TX · On-site

Professional, client-ready office spaces * Access to a national network of real estate ... your success. Apply today and discover how JPAR can help you build the business you've always ...

Meta

Client Solutions Manager

Austin, TX · Remote

$112K/yr

Success in this position requires data and analytical skills that allow the individual to translate ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...

PLACE

Real Estate Agent

Austin, TX · On-site

$172K - $225K/yr

A proven roadmap to success through graduation from PLACE Launch * Access to industry-leading lead ... Built-in visibility and client opportunities through two open houses each month * A steady stream ...

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All JobsClient Success Agent JobsClient Success Agent Jobs in Kyle, TX

Client Success Agent information

See Kyle, TX salary details

$11

$23

$45

How much do client success agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client success agent in Kyle, TX is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.23 per hour, depending on experience, location, and employer.

What is a client success agent?

A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They often handle onboarding, support, and relationship management, using communication skills and customer management tools to promote retention and satisfaction.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

Is client success a good career?

A career as a Client Success Agent involves helping clients achieve their goals, often requiring strong communication and problem-solving skills. It can be a stable and rewarding role with opportunities for advancement, especially in industries like SaaS and technology that value customer retention and satisfaction.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What job categories do people searching Client Success Agent jobs in Kyle, TX look for?

The top searched job categories for Client Success Agent jobs in Kyle, TX are:

What cities near Kyle, TX are hiring for Client Success Agent jobs?

Cities near Kyle, TX with the most Client Success Agent job openings:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Kyle, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $48,331 per year, or $23.2 per hour.

Lead Product Marketing Manager, Client Experience & Delivery

Realtor.com Careers

Austin, TX

$152K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

This Product Marketing Manager focuses on how products are delivered, ensuring every product story asserts an agent-first client experience. Sitting at the intersection of brand promise and operational delivery, you will collaborate with PM, Success, Care. This includes designing end to end client engagement programs, including incentivized referral frameworks, and the 'give-to-get' engagement model that deepens loyalty and drives NPS. Every touchpoint this role should reinforce the promise that Realtor.com is the partner agents trust from search to close.

What You'll Do:

  • Market Intelligence: Own the voice-of-client feedback loop as it pertains to experience and satisfaction. Synthesize NPS data, client advisory input, and qualitative research into actionable engagement strategy. Track competitive experience benchmarks across the industry.
  • Messaging & Narrative: Develop the messaging framework for client experience programs, including client engagement, referral initiatives, success, and care. Ensure all client-facing communications reflect the agent-first brand promise and the Realtor.com positioning as a search-to-close solution.
  • Go-to-Market Strategy: Design and execute launch strategy for client experience programs and initiatives. Own the creative bill of materials for engagement programs, coordinate with News Corp ecosystem partners, and define success metrics tied to NPS and retention.
  • Elite Client Experience Program: Build and manage the comprehensive engagement framework for Realtor.com's top 40-50 accounts in partnership with News Corp. Define the experience standard, the touchpoint cadence, and the measurement approach that connects elite experience to renewal and expansion.
  • Referral Programs: Own the strategy and execution for the RealPro Select Referral program. Design the 'give-to-get' engagement and reward framework that motivates client advocacy and accelerates new bookings through organic referral channels.
  • Client Lifecycle Engagement: Develop and maintain the end-to-end client engagement model across the full lifecycle - from onboarding through renewal. Collaborate with client marketing teams to ensure value-add offerings (Marketing Studio, Training Academy) are integrated into the experience framework.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What you'll bring:

  • 10+ years of experience in product marketing, customer marketing, or client success marketing for a B2B technology or marketplace business
  • Bachelor's degree or equivalent experience
  • Demonstrated expertise designing customer experience programs, loyalty frameworks, or advocacy initiatives at scale
  • Strong storytelling and messaging skills; ability to translate complex program structures into compelling, simple client narratives
  • Experience managing cross-functional delivery programs with multiple stakeholders, agency partners, or ecosystem contributors
  • Data-driven approach to measuring experience outcomes: NPS, retention, referral conversion, and engagement metrics
  • Background in real estate, PropTech, or a two-sided marketplace is a plus; deep empathy for the agent experience is required

Who You Are: You believe client experience is a growth strategy, not a support function. You've built programs - not just campaigns - that change how clients feel about the brands they work with. You're equal parts strategic and operational: you can design the framework and manage the delivery. You hold a high bar for every touchpoint, because you know that an agent who feels genuinely supported becomes Realtor.com's best salesperson.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

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