ZipRecruiter

Log In

1

Client Success Account Manager Jobs in Clinton, MA

New Perspective

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

Curinos Inc

Client Value Manager

Waltham, MA · On-site

$110K - $140K/yr

Demonstrated success in Client Value Management, Customer Success, Account Management, Management Consulting, enterprise client strategy, or similar client-facing roles with accountability for ...

Veriforce

Account Manager

Burlington, MA · On-site

$120K - $140K/yr

... Success Platform for asset owners, general contractors, and facilities managers. The world's most ... The ideal candidate is highly organized, client-focused, comfortable navigating complex stakeholder ...

Senior Helpers

Client Success Caregiver

Westford, MA · On-site

$18.25 - $20/hr

Client Success Caregiver Location: Westford, MA and willingness to travel throughout Middlesex ... by our RN or Caregiver Manager * Distribute educational materials and resources to caregivers ...

Oliver Inc.

Account Manager, Client Services

Fitchburg, MA · On-site

$60K - $65K/yr

When you partner with Oliver, you partner with success. Oliver Inc. is looking for a customer-oriented Account Manager, Client Services who will be responsible for building and maintaining strong ...

next page

Showing results 1-20

All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Clinton, MA

Client Success Account Manager information

See Clinton, MA salary details

$32.3K

$72.1K

$116.2K

How much do client success account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success account manager in Clinton, MA is $72,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Clinton, MA look for?

The top searched job categories for Client Success Account Manager jobs in Clinton, MA are:

What cities near Clinton, MA are hiring for Client Success Account Manager jobs?

Cities near Clinton, MA with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Clinton, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,142 per year, or $34.7 per hour.

Client Success Manager

New Perspective

Worcester, MA • On-site, Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

New Perspective Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

171st of 242 rated social care providers

Job description

Are you passionate about helping B2B companies thrive through innovative marketing strategies? At New Perspective, we're on a mission to deliver strategic, data-driven solutions that help our clients grow and succeed. We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced environment, this could be the perfect opportunity for you.
Summary:
Reporting to the Director of Client Success, Client Success Manager will provide a leading role for most aspects of strategic planning. CSMs will serve as the primary point of contact for all client communication, ensuring that clients are kept up to date on projects and campaign activity and have perceptions of project/campaign progress properly managed. Client Success Managers (CSM) will provide a lead role for client project coordination including internal and external resources, reporting on progress, and achieving client goals. CSMs lead relationships and achievements with important clients.
Your responsibilities include:
  • Strategic Planning and Execution:
    • Develop and manage marketing strategies across multiple channels, including SEO, paid search, email, and content marketing.
    • Plan and execute marketing campaigns, aligning deliverables with client goals over 6-12 month periods.
    • Analyze performance data, draw actionable insights, and present them in client-friendly reports.
  • Client Relationship Management:
    • Build trust and act as the voice of the customer, advocating for client needs while maintaining strong internal alignment.
    • Lead onboarding processes for new clients, ensuring a smooth and productive start to the partnership.
    • Guide strategic conversations with stakeholders at the director level and above.
  • Collaboration and Problem-Solving:
    • Work closely with internal teams to coordinate project timelines, manage priorities, and ensure successful delivery.
    • Solve client challenges by aligning strategies with their goals and addressing opportunities for growth.
    • Identify and pursue upsell or cross-sell opportunities to help clients achieve their broader business objectives.
What You Bring
To excel in this role, you'll need:
  • Experience:
    • 4+ years in a client-facing role, ideally in a marketing agency or a similar environment.
    • Hands-on expertise with HubSpot (Marketing Hub required; Sales Hub a plus) and tools like Google Analytics.
    • Broad knowledge of digital marketing, including SEO, PPC, content, and email marketing.
  • Skills:
    • Ability to analyze and interpret performance data, delivering actionable insights to clients.
    • Exceptional organizational skills with a talent for managing deadlines and priorities.
    • Confidence in leading strategic conversations and conducting workshops with clients.
    • Adaptability in dynamic environments and a proactive approach to problem-solving.
  • Alignment with Our Values:
    • You're collaborative, innovative, and driven to deliver outstanding results.
    • You embody New Perspective's core values of integrity, client-focus, and continuous improvement.
What You'll Love About Working Here
  • Impactful Work: Drive measurable results and help clients achieve their goals.
  • Collaborative Team: Partner with supportive, experienced colleagues who value your input and expertise.
  • Professional Growth: Access opportunities for skill development and career advancement.
  • Building and giving presentations
  • Building strategic digital marketing game plans for clients
  • Listening and translating client feedback into actionable next steps
  • Working alongside subject matter experts to deliver work that you're proud of

Benefits & Perks
  • Competitive salary: $70K-$80K base with performance-based commissions and bonuses.
  • Comprehensive benefits:
    • Medical, dental, and vision insurance.
    • 401(k) with a company match.
    • Generous PTO policy with growth to unlimited PTO.

    Additional perks:
    • Flexible, remote-friendly work environment.
    • Gym reimbursement and wellness programs.

Geography
This position is remote. Candidates must live in the Eastern or Central USA time zones.
New Perspective is headquartered in Worcester, MA

What New Perspective Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

New Perspective Senior Living logo

About New Perspective Senior Living

Sourced by ZipRecruiter

New Perspective Senior Living, based in Eden Prairie, MN, US, is a leading company that offers superior senior living options. Since its founding in 1998, New Perspective has been dedicated to providing a unique and personalized experience to meet the needs of seniors across their communities. The company operates in the healthcare industry, offering high-quality senior housing and services including Independent Living, Assisted Living, Memory Care, and Vibrant Living services. The purpose that drives the company's efforts is their philosophy of living life with a ‘new perspective’, which influences their core values and mission – ‘to put people before tasks and demonstrate this by aiding in the maintenance of dignity and independence of the seniors they serve.’

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

MINNETONKA, MN, US

Year founded

1998

View All New Perspective Senior Living Jobs

Apply