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Client Success Account Manager Jobs in Alaska (NOW HIRING)

MSP Hire, Inc

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

You've led customer experience, account management, or client success functions for 5+ years within an MSP or IT service-based environment. * You understand the full client lifecycle, including sales ...

StaffMyAgency LLC

Insurance Account Manager

Anchorage, AK · On-site

$20 - $25/hr

As Account Manager - State Farm Agent Team Member for Art Dorsey - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful ...

Public Consulting Group

Client Service Associate 1

Juneau, AK · On-site

$15.25 - $21.25/hr

Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

MSP Hire, Inc.

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

Build measurable client success processes that can scale with growth Lead Sales, Onboarding, and Account Management * Align sales commitments with operational delivery * Improve handoffs between ...

Wolters Kluwer

Sales Business Retention Rep

Juneau, AK · On-site

$54K - $61K/yr

... in Customer Success, Account Management, Sales Support, or a related customer-facing role ... client management experience * Experience in healthcare, nursing, or clinical environments

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Alaska

Client Success Account Manager information

See Alaska salary details

$27.4K

$69.5K

$115.8K

How much do client success account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success account manager in Alaska is $69,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $83,200.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Alaska look for?

The top searched job categories for Client Success Account Manager jobs in Alaska are:

What cities in Alaska are hiring for Client Success Account Manager jobs?

Cities in Alaska with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you

Enterprise Client Account Manager III (Future Opportunity)

Alaska Communications

Anchorage, AK • On-site

Full-time

Re-posted 8 days ago

Job description

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
This is a Future Opportunity
This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise.
POSITION SUMMARY
The Client Account Manager III sells the organization's products or services and maintains relationships with existing or potential longer sales cycle accounts. Primary responsibilities include expanding and developing accounts and provide customer service and a positive customer experience. Team leader that provides professional leadership and coordination for the team on each account. Accounts are large, highly strategic, and have complex solution requirements. Responsible for the master strategy on strategic accounts and ensures the strategy is executed. Responsible for the development and management of all strategic sales activities in assigned areas to meet Company revenue objectives.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Examples of Job Duties
  • Meet or exceed assigned revenue objectives for a broad array of telecommunications/IT products and services by assisting in the development and execution of strategic sales plans to business customers.
  • Sell Alaska Communications products by analyzing customer needs, analyzing and evaluating new services and equipment, determining potential improvements; identifying appropriate Alaska Communications products to meet needs, developing pricing, presenting to customer; closing and ensuring sales are properly executed and billed
  • Maintain an ongoing relationship with customers to ensure the Company continues to meet customers' telecommunications needs and maximizes associated revenue and profits, to include resolving service, product and billing issues; anticipating the changing telecommunications needs and matching with appropriate products and apprising customers of new products and providing recommendations.
  • Manage relationships with all assigned accounts for the purpose of maintaining current revenue streams, and capitalizing on new revenue opportunities.
  • Have thorough understanding of customer markets, growth opportunities, business processes, and strategies. Have a competent knowledge of Alaska Communications products and services and Alaska Communications competitive advantage. Uses this knowledge to present tailored business solutions to facilitate attainment of revenue, account retention and product sales targets.
  • Target strategic accounts for business development. Develop leads for potential customers through community events, professional organizations, professional contacts and other appropriate means.
  • Prepare estimates and bids that meet specific customer needs. Negotiate details of contracts and payments, and prepare sales contracts and order forms.
  • Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support.
  • Develop and maintain collaborative relationships with internal employees. Takes a leadership role to improve processes that will enhance customer satisfaction and/or increase company profitably.
  • Prepare analysis of accounts for management as scheduled or requested. Identify opportunities, competitive threats and industry trends.
  • Consistently update detailed customer profiles, sales activities and contact information.
  • Perform other duties as assigned and complete projects not specified in this job description.

MINIMUM QUALIFICATIONS
Competency Statements
  • Customer Focused - Keeping customer interests paramount and providing a positive customer experience is key to success achieved through a commitment to customer service that creates customer loyalty and retention.
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a products, services, or ideas.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Technical Aptitude - Ability to quickly learn and use complex systems and applications.
  • Business Acumen - Ability to grasp and understand business concepts and issues, effective at decision making, able to forecast sales accurately and analyze financial information.
  • Communications skills - Ability to communicate (written/verbal/aural) with a high degree of professionalism.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to professionally defend a position or idea.

Education Required
Bachelor's degree in Business Administration, Marketing, or closely related field. Equivalent education, experience and training may be substituted for the degree requirement on a year for year basis.
Experience Required
Four (4) years of progressive sales experience to include selling products/services to mid/major sized business customers. Experience in the following areas may be substituted on a year for year basis. Sales Team Management experience, Profit and Loss Management experience, Technical Product/Sales Training and Vendor Relationship Management may be substituted on a year for year basis.
Preferred: One (1) year or more of telecommunications experience.
Computer Skills: Demonstrated proficiency working with the Microsoft Office suite, to include Word, Excel, Access, Power Point and Outlook. Sales Force proficiency preferred.
Additional Requirements: Valid driver's license is required.
We hope you'll join us as we change lives through technology.

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