Overhead Solutions Group is seeking a highly organized and dynamic Administrative and Operations Specialist to join our team. This role is pivotal in supporting various administrative, operational, and client-facing functions within the company. The ideal candidate will be proficient in Google Workspace and Excel, and capable of managing multiple tasks efficiently.
Overhead Solutions Group is seeking a highly organized and dynamic Administrative and Operations Specialist to join our team. This role is pivotal in supporting various administrative, operational, and client-facing functions within the company. The ideal candidate will be proficient in Google Workspace and Excel, and capable of managing multiple tasks efficiently.
We are looking for someone who is organized, dependable, detail-oriented, and excited to learn. This role is ideal for someone who wants to grow with the organization and may be interested in a full-time opportunity after graduation.
Key Responsibilities
Human Resources & BambooHR Support
The intern will assist with maintaining and managing our BambooHR system for a small team of fewer than 12 employees. This portion of the role is expected to be approximately 10–20% of the position.
Responsibilities may include:
Assisting with onboarding new team members
Helping ensure offboarding steps are completed properly
Making sure employees complete and sign required documents, including employee handbooks and company policies
Maintaining personnel records and HR-related information in BambooHR
Tracking time-off records, employee updates, and performance review schedules
Assisting with reminders and follow-up related to performance reviews and HR tasks
Canopy Task Management Support
The intern will help manage our workflow and task management system, Canopy, to ensure projects and assignments are organized and up to date.
Responsibilities may include:
Setting up tasks and projects in Canopy
Assigning tasks to the appropriate team members
Monitoring upcoming deadlines
Following up with team members on outstanding assignments
Helping ensure workflows are accurate, complete, and timely
Assisting with updates to recurring task lists and internal processes
Identifying areas where task management processes can be improved
Administrative & Operations Support
The intern will also help with general internal operations to keep the office running smoothly.
Responsibilities may include:
Monitoring office supplies and helping ensure items are restocked as needed
Keeping track of basic office needs such as printer paper, trash bags, coffee, creamer, and other supplies
Assisting with internal meetings, scheduling, and communications
Helping organize documents, files, and internal resources
Supporting special projects related to HR, operations, workflow, or administration
Assisting with general administrative tasks as assigned
Qualifications
Qualifications:
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- Strong proficiency in Google Workspace, Excel, and DocuSign.
- Excellent organizational, communication, and time-management skills.
- Ability to multitask and prioritize in a dynamic, fast-paced environment.
- Exceptional customer service skills with a professional demeanor.
Benefits:
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Education:
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 2 years (Required)
Ability to Relocate:
- Norfolk, VA 23517: Relocate before starting work (Required)