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Client Solutions Administrator Jobs (NOW HIRING)

VerifiedFirst

Solutions Administrator- Integrations

$50K - $60K/yr

Solutions Administrator- Integrations Status: Full-Time FLSA Code: Non-Exempt About Us: Verified ... Partner with sales and client onboarding teams to lead technical discovery sessions with enterprise ...

RXinsider LTD.

Client Solutions DBA

Grapevine, TX · On-site

$100 - $125/hr

We're excited to grow our team by hiring a Client Solutions Database Administrator (DBA) who will be responsible for maintaining, optimizing, and supporting both the organization's internal ...

ACV

Enterprise Support & Solutions Admin II

Austin, TX · On-site

$55K - $60K/yr

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and ...

ACV

Enterprise Support & Solutions Admin II

Dallas, TX · On-site

$49K - $60K/yr

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and ...

Encode, Inc.

VA · Hybrid

$59.25 - $78/hr

This position is for a Client Solutions Architect to support a cloud customers who reside in ... Mid to senior level Windows Administrator experience * Security+ (Or equivalent IA cert) and ...

Encode, Inc

Client Solutions Architect - AMC

Montgomery, VA · On-site

$58 - $76.50/hr

This position is for a Client Solutions Architect to support a cloud customers who reside in ... Mid to senior level Windows Administrator experience * Security+ (Or equivalent IA cert) and ...

NextgenID

Client Solutions Engineer

Fairfax, VA · On-site

$80 - $100/hr

Under the Senior Manager of Client Solutions & Operations, you will support the full post‑release ... admin guides, runbooks. * Deliver training and daily support to SRIP agents; follow SOPs; keep ...

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How much do client solutions administrator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client solutions administrator in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $30.53 per hour, depending on experience, location, and employer.

What does a client solutions administrator do?

A Client Solutions Administrator is responsible for supporting clients by managing their accounts, resolving issues, and ensuring that their needs are met efficiently. They act as a liaison between clients and internal teams, handling inquiries, processing requests, and providing administrative support. Their role often includes maintaining client records, coordinating services, and assisting in the implementation of solutions tailored to client requirements. This position requires strong communication, organizational, and problem-solving skills to ensure a positive client experience.

What skills and qualifications are needed to thrive as a client solutions administrator?

To thrive as a Client Solutions Administrator, you need strong organizational abilities, analytical skills, and a background in business administration or a related field. Familiarity with CRM platforms, project management tools, and proficiency in Microsoft Office Suite are typically required, along with relevant certifications such as Salesforce Administrator. Exceptional communication, problem-solving, and customer service skills help you effectively manage client relationships and address their needs. These skills ensure smooth client operations, enhance satisfaction, and contribute to the overall success of the business.

How does a client solutions administrator typically collaborate with account managers and technical teams?

A Client Solutions Administrator often serves as a key liaison between clients, account managers, and technical teams. They coordinate project requirements, ensure that client requests are clearly communicated to the right internal stakeholders, and help manage timelines and deliverables. This collaboration involves regular meetings, updating shared documentation, and troubleshooting issues as they arise to ensure smooth delivery of services. Strong communication and organizational skills are essential to effectively bridge gaps and maintain client satisfaction.

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Client Solutions Administrator jobs near you

Solutions Administrator- Integrations

Remote

VerifiedFirst
See more jobs at VerifiedFirstexternal

$50K - $60K/yr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Position: Solutions Administrator- Integrations
Status: Full-Time
FLSA Code: Non-Exempt
About Us:
Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!
Summary:
Verified First is looking for an ambitious Solutions Administrator- Integrations to join our high-performing Sales team. The Solutions Administrator- Integrations serves as the critical technical bridge between Enterprise clients, Sales, Onboarding, and Engineering teams. This role is responsible for consulting on, architecting, deploying, and troubleshooting complex API integrations and custom workflows with third-party HRIS, ATS, and CRM platforms (such as Workday, Salesforce, Dayforce, iCIMS, Paylocity, and ADP). The ideal candidate combines a deep technical understanding of data schemas, webhooks, and API payloads with excellent client-facing communication to ensure smooth end-to-end technical implementation.
How our Solutions Administrator spends their time:
Strategic Scoping & Pre-Sales Consultation
  • Partner with sales and client onboarding teams to lead technical discovery sessions with enterprise accounts and prospects to map out their data integration needs;
  • Design and propose tailored integration models, evaluating whether a standard connector, custom API architecture, or browser extension fits the client's engineering capability;
  • Draft and finalize the technical implementation components of Statements of Work (SOWs), Change Orders, and legal language/compliance checks for custom projects;
  • Create and manage Jira tickets to include Acceptance Criteria and Testing Procedures, working directly on application development teams, customers, and internal stakeholders;
  • Construct detailed workflow diagrams to visualize data paths and technical architectures for both internal and external stakeholder alignment;
  • Proactively identify technical risk flags, complex infrastructure barriers (such as parent/subsidiary account logic or missing vendor packages), and determine billable project scope before development begins.

Integration Implementation, Data Mapping & E2E Testing
  • Manage the full deployment life cycle of API connections, from initial account provisioning and credential exchange in staging environments to production go-lives;
  • Lead joint technical configuration sessions alongside third-party partner integration engineers and vendor specialists;
  • Architect and execute complex backend field mappings, specifically transforming dynamic client-side cost codes, departments, and sub-account structures to route data accurately;
  • Conduct exhaustive End-to-End (E2E) workflow validation and testing inside sandbox environments to confirm payload schemas, automated callbacks, and statuses.

Technical Troubleshooting & Tier-3 Support
  • Investigate, isolate, and resolve deep integration blockers, parsing outbound XML/JSON payloads to reconcile structured data mismatches and endpoint misplacements;
  • Diagnose and resolve systemic synchronization issues, broken OAuth authentications, and user permission access conflicts affecting product performance;
  • Act as an expert client advocate by documenting vendor-side environment glitches and mismatches, compiling technical error data to assist clients with third-party escalations (e.g., submitting tickets to Dayforce or Workday support);
  • Log well-defined development tickets for the Engineering team when custom script solutions, data mapping adjustments, or product enhancements are required to unstick clients.

Partner Ecosystem Maintenance & Product Validation
  • Evaluate upcoming system and software updates from core integration partners, rigorously testing and validating feature stability, behavior changes, and logging regression bugs (e.g., tracking SMS breakdown or adjudication sync issues);
  • Collaborate with external Partner Managers to evaluate API compatibility for prospective application structures and complete technical questionnaires for partner integrations.

Enablement & Knowledge Sharing
  • Produce high-quality internal technical assets, including API demo videos, setup documentation, and cross-functional integration matrix sheets to guide onboarding specialists and PM teams;
  • Co-host customer-facing technical webinars to demonstrate advanced platform capabilities, automation flows, and custom configuration options;
  • Perform other duties as assigned.

What you bring:
  • Ability to maintain regular and punctual attendance;
  • Encourage a direct and positive relationship between the community and the company.
  • Able to thrive in a fast-paced environment;
  • Able to quickly learn new software and use systems accurately;
  • You are a natural problem solver and are focused on creating solutions;
  • You are able to adapt quickly to a changing environment;
  • You work well independently but understand the importance of teamwork;
  • Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Qualifications:
  • API Expertise: Proficient in analyzing and debugging REST/SOAP APIs, webhooks, outbound XML/JSON data streams, and OAuth token behaviors;
  • Platform Experience: Extensive hands-on experience configuring integrations within enterprise tools, specifically Workday, Salesforce (including Flow Builder), Dayforce, iCIMS, Paylocity, ADP, Bullhorn, and Lever;
  • Data Architecture: Strong conceptual understanding of multi-tenant accounts, parent-subsidiary data logic, and dynamic cost-allocation mappings;
  • Documentation & Tools: Demonstrated history creating comprehensive technical SOWs and visual workflows, tracking projects seamlessly through tools like Jira;
  • Hybrid Communication: Exceptional ability to translate dense technical requirements into business value for commercial teams, while retaining the technical fluency required to work side-by-side with software developers.

What we bring:
  • Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
  • Health: Save money on insurance with 100% employer-paid insurance premiums;
  • Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won't stall here, growth is part of our success;
  • Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.

What are the next steps?
Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates, you will receive an email to schedule an interview.
Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.
The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.

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