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Client Services Support Specialist Jobs (NOW HIRING)

Hearst Television

Client Support Specialist

Winston Salem, NC · On-site

$16.50 - $22.25/hr

... Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This ... Deliver exceptional service by supporting client communications, preparing proposals and ...

Hearst

Client Support Specialist

Winston Salem, NC · On-site

$16.50 - $22.25/hr

... Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This ... Deliver exceptional service by supporting client communications, preparing proposals and ...

Down2Earth

Client Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

CSSP-Client Support Specialist - Lawncare Recurring (Operations) We are looking for someone who ... Serve as a primary support contact for customers regarding service requests, scheduling questions ...

Cooper Companies

Client Support Specialist

Tucson, AZ

$17 - $23/hr

The Client Support Specialist must work with a primary goal of exceeding our internal and external customers' expectations, while providing superior service, issue resolution and continuous ...

Hcfl

Student Services Support Specialist

Dale, IN · On-site

$18.04 - $19.84/hr

Provides specialized clerical support to assigned department(s) to enable effective office ... Prefer applicants with: (1) strong customer service experience: (2) knowledge of Florida Residency ...

OxBlue Corporation

Client Support Specialist

Atlanta, GA · Hybrid

$17 - $23/hr

Client Support Specialist Location: Atlanta, GA Department: Client Support Type: Full Time Min ... Deliver unmatched service - You're driven to exceed expectations by delivering top-notch client ...

OxBlue - Part of Hexagon

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Client Support Specialist Location: Atlanta, GA Department: Client Support Type: Full Time Min ... Deliver unmatched service - You're driven to exceed expectations by delivering top-notch client ...

InstantServe LLC

client- Specialist- Expert

Columbus, NC · On-site

Desktop Support Specialist This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests and customer software support ...

New

Simera

Client Support Specialist ZA

Client Support Specialist We are seeking a proactive and client-focused Client Support Specialist ... Strong client service and relationship-building skills. * Strong problem-solving and critical ...

New

Simera

Client Support Specialist AR

San Francisco, CA · On-site

$21.25 - $28.50/hr

Client Support Specialist We are seeking a proactive and client-focused Client Support Specialist ... Strong client service and relationship-building skills. * Strong problem-solving and critical ...

New

Simera

Client Support Specialist PH

San Francisco, CA · On-site

$21.25 - $28.50/hr

Client Support Specialist We are seeking a proactive and client-focused Client Support Specialist ... Strong client service and relationship-building skills. * Strong problem-solving and critical ...

New

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Client Services Support Specialist information

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How much do client services support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client services support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a client services support specialist do?

A Client Services Support Specialist is responsible for assisting clients by addressing their inquiries, resolving issues, and ensuring a positive customer experience. They act as a liaison between clients and the company, providing information about products or services, processing requests, and troubleshooting problems. Their role often involves communicating via phone, email, or chat, maintaining client records, and collaborating with other internal teams to meet client needs. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client services support specialist?

A Client Services Support Specialist needs excellent customer service skills, problem-solving abilities, and typically a background in business administration or a related field. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is commonly required. Strong communication, patience, and organizational skills help professionals excel in managing client needs and resolving issues efficiently. These competencies ensure high client satisfaction, effective issue resolution, and the smooth operation of support functions.

How does a client services support specialist typically interact with other departments to resolve client issues?

Client Services Support Specialists frequently collaborate with teams such as sales, technical support, and account management to address and resolve client concerns efficiently. They act as a liaison, gathering relevant information from clients and coordinating with internal departments to ensure solutions are delivered promptly and accurately. This cross-departmental communication is essential for providing timely updates to clients and maintaining a high standard of customer satisfaction.

What is the difference between Client Services Support Specialist vs Customer Service Representative?

AspectClient Services Support SpecialistCustomer Service Representative
CredentialsTypically requires a high school diploma or equivalent; some roles prefer post-secondary educationUsually requires a high school diploma; certifications are optional
Work EnvironmentOften in corporate or technical settings, supporting clients directlyPrimarily in retail, call centers, or service desks
Employer & Industry UsageUsed in finance, tech, and B2B servicesCommon across retail, hospitality, and consumer services
Search & Comparison IntentPeople seeking specialized client support roles with technical or account management focusIndividuals looking for general customer service roles

The main difference is that Client Services Support Specialists typically handle more complex client accounts, often requiring technical knowledge and a focus on account management, whereas Customer Service Representatives provide general support and assistance to customers. Both roles involve communication skills, but the scope and complexity differ.

What states have the most Client Services Support Specialist jobs?

States with the most job openings for Client Services Support Specialist jobs include:

Client Services Support Specialist jobs near you
Infographic showing various Client Services Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Client Support Specialist

Hearst Television

Winston Salem, NC • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description


WXII, the NBC affiliate in Winston-Salem, is seeking an organized, detail-oriented Client Support Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This role supports the execution of broadcast and digital advertising campaigns from order entry through completion. The ideal candidate thrives under deadlines, manages multiple priorities, embraces new technology-including AI-powered productivity tools-and delivers exceptional service to internal and external clients. This is an in-person position reporting to the Digital Sales Manager.
What You'll Do
You will provide operational and administrative support to the Sales team by ensuring advertising campaigns are entered accurately, executed efficiently, and delivered successfully across broadcast and digital platforms. You'll collaborate across departments to deliver exceptional client service while leveraging technology to improve workflow accuracy and efficiency.
Sales & Campaign Support
  • Enter, maintain, and manage broadcast and digital advertising orders while supporting Account Executives throughout campaign setup, execution, and completion.
  • Monitor campaign delivery, implement updates as needed, and prepare campaign reports and performance recaps to ensure successful client outcomes.

Client Service & Collaboration
  • Partner with Sales, Traffic, Digital, and other departments to coordinate campaign execution, resolve issues, and maintain accurate client records.
  • Deliver exceptional service by supporting client communications, preparing proposals and presentations, and proactively identifying solutions to campaign needs.

Technology & Process Improvement
  • Utilize Microsoft Office, sales systems, and AI-powered productivity tools to improve proposal development, reporting, data accuracy, and workflow efficiency.
  • Continuously identify opportunities to streamline processes, automate routine tasks, and support operational excellence through technology and collaboration.

What We're Looking For
  • Exceptional attention to detail and strong organizational skills.
  • Ability to work efficiently in a fast-paced, deadline-oriented environment.
  • Strong communication and interpersonal skills.
  • Positive attitude with a willingness to learn and adapt.
  • Team-oriented mindset with the ability to collaborate across multiple departments.
  • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
  • Ability to prioritize multiple projects while maintaining accuracy.
  • Experience supporting advertising sales, media operations, or client service is preferred.
  • Experience with WideOrbit, AdBook, or similar media systems is preferred but not required.
  • Comfort learning and utilizing AI-powered workplace tools to improve productivity and reporting.
  • Related military experience will be considered.

Values in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That is why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible, and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
  • Medical | Dental | Vision
  • 401(k) matching
  • Emotional Wellness Support
  • Paid Time Off
  • Paid Parental Leave
  • LGBTQ+ Health Services
  • Additional benefits to meet your and your family's needs

About Us
Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching nearly 25 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.
We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

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