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Client Services Representative Jobs in Raleigh, NC

NCSU

Client Services Representative

Raleigh, NC

$15.50 - $21.25/hr

Job Posting Information Posting Number PG195057SP Internal Recruitment No Working Title Client Services Representative Anticipated Hiring Range $38,000 - $41,200 Work Schedule Monday - Friday ...

NCSU

ER Client Services Representative

Raleigh, NC

$15.50 - $21.25/hr

Essential Job Duties As a Client Service Representative (CSR), you are the face and voice of the NC State Veterinary Hospital, serving as the primary point of contact for clients, referring ...

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Client Services Representative information

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$18

$26

How much do client services representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for client services representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a Client Services Representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

How can I make 2000 a week working from home?

A Client Services Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing income may involve taking on additional clients, working overtime, or gaining specialized certifications to qualify for higher-paying roles or commissions.

What are some common challenges faced by Client Services Representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What do client service representatives do?

Client service representatives handle customer inquiries, provide information about products or services, and resolve issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and require good interpersonal and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Client Services Representative, and why are they important?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

Is CSR a good entry level position?

A Client Services Representative (CSR) is often considered a good entry-level position because it requires strong communication and customer service skills, which are valuable in many industries. It typically involves training on company products, CRM software, and problem-solving, making it accessible for those starting their careers. However, career growth depends on individual performance and opportunities within the organization.

What job makes $10,000 a month without a degree?

A Client Services Representative typically does not earn $10,000 a month without significant experience or advanced skills. High earnings in this role usually require strong communication, sales ability, and industry knowledge, but such income levels are uncommon without specialized training or a high-volume client base. Most roles with this income level are in sales, entrepreneurship, or specialized consulting that may not require a degree but do demand expertise and proven performance.
What cities near Raleigh, NC are hiring for Client Services Representative jobs? Cities near Raleigh, NC with the most Client Services Representative job openings:
Client Services Representative jobs near you

Client Services Representative

Triangle Veterinary Referral Hospital of Holly Springs

Holly Springs, NC

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Job description

Client Services Representative - Specialty and ER Veterinary Hospital
Schedule: Full-Time on a 5-Day Rotation Schedule; Hiring for current shift (12PM-10PM) amp; Part-time Hours (weekday/weekends)
Our hospital is growing! We are seeking highly motivated, highly skilled individuals to join our Client Services team. We provide 24-hour emergency service and specialty referrals in surgery. We're looking for CSR's who want to utilize their skills to the fullest potential in a fast-paced, fun, and stimulating environment.
Job Summary
The Client Service Representative is responsible for providing effective customer service for all internal and external clients by using excellent, in-depth knowledge of company policies and protocols, as well as communicating effectively with team members. The CSR performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. The CSR will also be expected to do minimal cross-training with basic medical skills to assist our medical staff when needed.
The CSR is expected to maintain a positive attitude and engage in compassionate and attentive interactions with clients that promote the highest quality of customer service and client satisfaction.
Essential Job Functions
  • Provides excellent customer service and is professional, ethical, and friendly at all times
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from clients, referring veterinarians and others and refers, when necessary, to the appropriate team member or service
  • Processes client paperwork and authorizations at check-in, hospitalization, euthanasia and check-out
  • Monitors client flow from check-in to discharge by maintaining an awareness of client locations, waiting times and status
  • Uses hospital computer system to maintain appointment schedule, client and patient records, document communications facilitate the communication of required medical records
  • Identifies and works compassionately with clients in various emotional states, working patiently with distressed, frustrated or disgruntled clients
  • Checks clients out and process client payments
  • Answers phones and manage a multi-line phone system
  • Ensures appropriate communication of relevant information between clients and TVRH medical staff
  • Handles incoming emergency phone calls and direct to the medical team as needed
  • Assist in cleaning the hospital including but not limited to: keeping reception desk area and waiting room clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms and exam rooms
Required Education and Experience
  • Graduation from high school or GED equivalent
  • 2 years of related experience
TVRH offers a comprehensive benefits package in addition to a hiring bonus, competitive salary, and relocation reimbursement allowance:
  • Health, vision, and dental
  • Short-term and long-term disability
  • Critical Illness and Accident
  • Legal and ID Shield
  • Life Insurance
  • Paid Parental Leave
Internal benefits include PTO, uniform allowance, and veterinary services discount.

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