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Client Services Operations Manager Jobs in Lakewood Ranch, FL

EōS Fitness

Operations Manager

Sarasota, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

BrightView

Operations Manager

Ruskin, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

AVI Foodsystems, Inc.

Operations Manager

Riverview, FL · On-site

This position will work dayshift, typically Monday - Friday and has client facing responsibilities ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

AVI Foodsystems

Operations Manager

Riverview, FL · On-site

This position will work dayshift, typically Monday - Friday and has client facing responsibilities ... Providing comprehensive food services with a focus on the highest quality and freshest ingredients ...

Filtrous

Operations Manager

Saint Petersburg, FL · On-site

$90K - $120K/yr

You'll own the operational backbone of the company: fulfillment, inventory, customer service ... Hire and manage two direct reports, developing them into high performers who can scale operations ...

InComm Payments

Account Manager I

Saint Petersburg, FL · Remote

Qualifications * 1-3 years of experience in account management, customer success, client services, operations, project coordination, or a related field. * Bachelor's degree in Business, Marketing ...

ID Logistics

Operations Manager

Ruskin, FL · On-site

$97K - $100K/yr

The Operations Manager is responsible for managing all aspects of a supply chain operation. The ... Focus on continuous improvement and make decisions about enhancing value, service and effectiveness ...

Kane is Able

Operations Manager

Ruskin, FL · On-site

$97K - $100K/yr

The Operations Manager is responsible for managing all aspects of a supply chain operation. The ... Focus on continuous improvement and make decisions about enhancing value, service and effectiveness ...

Ameresco

Operations Manager

Bradenton, FL · On-site

We are a trusted, full-service partner to public sector and government entities, K-12 schools ... Ameresco's Smart Building Solutions is looking for an Operations Manager to work out of our office ...

Ameresco

Operations Manager

Bradenton, FL · On-site

We are a trusted, full-service partner to public sector and government entities, K-12 schools ... Ameresco's Smart Building Solutions is looking for an Operations Manager to work out of our office ...

Ameresco

Operations Manager

Bradenton, FL

We are a trusted, full-service partner to public sector and government entities, K-12 schools ... Ameresco's Smart Building Solutions is looking for an Operations Manager to work out of our office ...

Crunch Fitness

Operations Manager

Sarasota, FL · On-site

$30K - $45K/yr

Our Front Desk Manager is responsible for the successful operation of the front desk. This ... Service-minded * Professional * Exceptional at Marketing * Be willing to go above and beyond

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All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Lakewood Ranch, FL

Client Services Operations Manager information

See Lakewood Ranch, FL salary details

$42.6K

$118.4K

$129.7K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Lakewood Ranch, FL is $118,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,200.00 and $128,200.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Lakewood Ranch, FL are hiring for Client Services Operations Manager jobs?

Cities near Lakewood Ranch, FL with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Operations Manager

Sarasota, FL • On-site

EōS Fitness
Fitness and Sports Centers
Learn more about EōS Fitnessexternal

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Oversee the Service team and day-to-day gym operations to ensure operational excellence.

  • Manage customer service activities, including greeting members, addressing concerns, and resolving issues.

  • Supervise staff hiring, training, scheduling, and performance feedback to ensure high-quality service.

EōS Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Qualifications:
  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:
  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

Salary Pay Range
$65,000-$65,000 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

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