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Client Services Operations Manager Jobs in Boca Raton, FL

BrightView

Operations Manager

Dania Beach, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

BrightView Landscapes

Operations Manager

Sunrise, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

EōS Fitness

Operations Manager

Boynton Beach, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

BrightView

Operations Manager

Sunrise, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

EōS Fitness

Operations Manager

Coral Springs, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

BrightView

Operations Manager

Boynton Beach, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

CVS Health

Operations Manager

Davie, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

BrightView

Operations Manager

Sunrise, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

CVS Health

Operations Manager

Oakland Park, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Hollywood, FL

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Delray Beach, FL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Parkland, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Showing results 41-60

All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Boca Raton, FL

Client Services Operations Manager information

See Boca Raton, FL salary details

$42.2K

$117.4K

$128.6K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Boca Raton, FL is $117,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $127,200.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Boca Raton, FL are hiring for Client Services Operations Manager jobs?

Cities near Boca Raton, FL with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Operations Manager

Dania Beach, FL • On-site

BrightView
See more jobs at BrightViewexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

BrightView Landscapes rating

6.9

Company rating: 6.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities:
  • Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
  • Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
  • Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
  • Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
  • Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
  • Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
  • Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
  • Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
  • Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
  • Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience:
  • Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
  • Minimum 7 years of experience in the construction or landscaping industry
  • Minimum 2-3 years of management experience within the landscape or service industry
  • Qualified Applicator License (Pesticide or Fertilizer) preferred
  • Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
  • Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
  • Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
  • Bilingual in English and Spanish preferred
  • Effective written and oral communication skills
  • Ability to create and foster a team-oriented environment

Physical Demands/Requirements:
  • Ability to walk, bend, twist, and carry up to 50lbs
  • Ability to traverse uneven surfaces on job sites for quality checks and inspections
  • Must be able to travel within the branch territory to visit designated client properties
  • Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:
  • Field-based role; will have regular office work

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.

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