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Client Services Operations Manager Jobs in Boca Raton, FL

Blue Mahoe Law

Client Experience Lead

Fort Lauderdale, FL · On-site

$78K/yr

... services team, then help hire, train, mentor, and develop a team. * Oversee the staff management ... Strong operational instincts: comfortable with CRMs, workflows, and turning a good experience into ...

Amerantbank

Client Services Associate I

Miramar, FL · On-site

$58K - $60K/yr

... client. * Ensures transactions are processed within service levels by all units of the Bank ... Escalates to Management issues related to products and transaction processing that need to be ...

iQuor

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

More specifically the VP Client Services partners with their Operations peer to enhance the ... Client Relationship Management: * Act as the primary point of contact for high-value Client(s) and ...

Home - TWS

Client Services Specialist

Boca Raton, FL

$16 - $21.25/hr

Manage and update rates in master accounting file * Participate in vendor capabilities assessment ... Identify continuous operational improvement opportunities and service efficiency initiatives ...

Guestservices

Operations Manager

Dania Beach, FL · On-site

Direct management staff at the unit in the areas of marina, lodge, restaurant, retail, employee ... services across a wide variety of client sites including luxury communities, hotels, resorts ...

BrightView Landscapes

Operations Manager

Sunrise, FL · On-site

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

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Showing results 21-40

All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Boca Raton, FL

Client Services Operations Manager information

See Boca Raton, FL salary details

$42.2K

$117.4K

$128.6K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Boca Raton, FL is $117,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $127,200.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Boca Raton, FL are hiring for Client Services Operations Manager jobs?

Cities near Boca Raton, FL with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Overnight Client Services Executive

Fort Lauderdale, FL • On-site

Vista Global Holding Limited
See more jobs at Vista Global Holding Limitedexternal

Full-time

Re-posted 26 days ago

Job description

Overview
Client Services is the backbone in providing clients with the best flying experience in the industry. The team handles all aspects of a client's journey with us, providing them with not only exemplary service but ensuring each flight is seamless and tailored to their needs. Their aim is to provide a home away from home for our clients, so no request is too big or too small.
Responsibilities
Providing an exemplary service and ensuring that each flight is tailor-made to the clients' needs, your responsibilities will include:
  • Trip Management: Arrange all flight-related services, managing active tickets containing client requests/changes, keeping itinerary up to date for client and in all systems.
  • Proactive Client Communication: Ensure that the client is communicated with regarding all restrictions, always recommending the best options to them and striving to meet their every travel need. On the day of the flight, keeping client up to date on any unexpected or uncontrollable issues that may arise.
  • Profile Management: Onboarding new clients to introduce them to the product and the company, speaking to clients and building relationships, maintaining clear, concise, and professional communication with our clients at all times.
  • Interdepartmental Communication: Partner with sales team, operations team, billing team, and crew to support them as needed, ensuring a seamless experience for clientele.
  • Data Management and Technical Savviness: Be able to keep systems up to date, navigate between different programs with ease, be resourceful in finding answers using the guides given at the time of training.

Required Skills and Experience
  • You have experience in a customer service role and the enthusiasm and determination to provide exceptional service to all customers.
  • Your experience includes skillfully handling difficult and demanding situations, while ensuring that the customers' experience is seamless.
  • You're proactive, service-driven, a keen team player and possess excellent interpersonal skills.
  • You have ability to multi-task in a high-pressure environment.
  • Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers.
  • You're able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure.

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