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Client Services Operations Manager Jobs in Batavia, IL

Paylocity

Client Services Intern

Schaumburg, IL · On-site

$24/hr

... management to support operational efficiency and service delivery. * Complete project returns ... Accurately document client interactions, case activity, and resolutions within company systems.

RH-USA Inc

Client Services Associate

Oak Brook, IL · On-site

$28 - $32/hr

Client Services Associate RH at its core is about taste, and we believe the idea of scaling taste ... Strong organizational and time management skills * Strong verbal and written communication skills

Aleysian

Client Services Executive

Chicago, IL · On-site

$165K - $185K/yr

Client Services Executive Chicago, IL (Hybrid) - preferred; remote available in WI & MI · ... Day-to-day execution sits with the project managers who serve as engagement leads, while you focus ...

DLC

Client Services Director

Chicago, IL · Remote

$125K - $175K/yr (+ commission)

JOIN OUR TEAM Our DLC Client Services Director will drive business development, sales & networking ... Execute specific data tasks in CRM to manage task lists, deal activity, meeting notes/follow ups ...

New

Aleysian

Client Services Executive

Chicago, IL · On-site

$150 - $200/hr

THE ROLE The Client Services Executive is the senior leader accountable for the outcome of a ... Day-to-day execution sits with the project managers who serve as engagement leads, while you focus ...

RH

Client Services Associate

Oak Brook, IL · On-site

$28 - $32/hr

Client Services Associates play an integral role in providing luxury service and assessing the ... Strong organizational and time management skills * Strong verbal and written communication skills

RH

Client Services Associate

Oak Brook, IL · On-site

Client Services Associates play an integral role in providing luxury service and assessing the ... Strong organizational and time management skills * Strong verbal and written communication skills

Club Colors

Client Services Coordinator

Hoffman Estates, IL · On-site

$18.75 - $25.25/hr

Manage inbound customer inquiries and provide timely, professional support. * Maintain consistent ... Serve as a liaison between sales, operations, vendors, and clients to ensure alignment and ...

Advatix, Inc

Operations Manager

Romeoville, IL · On-site

Operations Manager Role Summary To manage all facility operations to ensure company objectives are ... Partner with Client Services to develop relationships and ensure service and company objectives are ...

Societe Generale

Client Services Officer

Chicago, IL · On-site

The client services team supports the margin, collateral and cash management needs of the Prime ... Working transversally with related operations and business line teams the team animates the ...

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All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Batavia, IL

Client Services Operations Manager information

See Batavia, IL salary details

$45.4K

$126.1K

$138.1K

How much do client services operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client services operations manager in Batavia, IL is $126,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,600.00 and $136,600.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Batavia, IL are hiring for Client Services Operations Manager jobs?

Cities near Batavia, IL with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Client Services Intern

Schaumburg, IL • On-site

Paylocity
Software Development • 5 - 10K employees
Learn more about Paylocityexternal

$24/hr

Full-time, Internship

Posted 9 days ago

Paylocity rating

7.9

Company rating: 7.9 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

Job description

Position Overview
The Client Services team provides a variety of support to our clients post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity's clients.
Internship Overview
The Client Services Internship is a 12-week summer experience designed to give you a real look into a career in Client Services. You'll learn how Account Managers build strong client relationships, solve problems, and deliver an exceptional client experience while gaining hands-on experience that prepares you for a potential full-time opportunity after graduation. Throughout the summer, you'll:
  • Get hands-on experience through onboarding, mentorship, job shadowing, reverse shadowing, and exposure to real client interactions.
  • Build business and industry knowledge through weekly learning activities, assignments, leadership conversations, and team experiences.
  • Work on a meaningful project aligned to Client Services goals, developing recommendations, and presenting your work to managers and leaders.
  • Grow your professional skills through workshops, peer networking, mentorship, and our Intern Summit at Paylocity's headquarters.
  • Connect with leaders and peers across the organization while gaining a broader understanding of how different teams work together.
  • Showcase your growth through mid-point and final presentations highlighting your key learnings, project results, and recommendation

This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week from 9:00am -6:00pm local time.
Primary Responsibilities The below represents the primary duties of the intern position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Communicate professionally with clients via phone and email to provide updates, gather information, and resolve routine inquiries.
  • Support high-volume client service operations by completing casework, processing requests, and resolving routine client issues in accordance with established service standards.
  • Review, investigate, and resolve client cases while ensuring accuracy, quality, and timely completion.
  • Assist with case routing, workload balancing, and assignment management to support operational efficiency and service delivery.
  • Complete project returns, processing cleanup, and other operational support activities to improve team productivity and client outcomes.
  • Accurately document client interactions, case activity, and resolutions within company systems.
  • Collaborate with Account Managers and cross-functional partners to escalate complex issues and ensure timely resolution of client needs.

Education and Experience
  • Active enrollment in a bachelor's degree program with an anticipated graduation between December 2027 and Spring 2028
  • Preference for Business and Liberal Arts majors with a career interest in customer service, account management, and client success.
  • Must have a GPA of 3.0 or higher
  • Experience with data entry and client interaction preferred
  • Strong technical aptitude; proficient in Microsoft Word and Excel
  • Excellent time management, critical thinking, and problem-solving skills
  • Strong written and verbal communication skills for business correspondence
  • High attention to detail and commitment to process adherence, including recognizing and maintaining confidentiality
  • Ability to adapt in a fast-paced environment and work well in a team setting; willingness to jump in wherever necessary

Physical requirements
  • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
  • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
Salary Description
$24/hr

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