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Client Services Operations Manager Jobs in Georgia

Vee Technologies

Client Services Manager

Decatur, GA · On-site +1

$90K - $110K/yr

Experience selling software, SaaS, technology solutions, or professional services preferred. * Strong consultative selling and relationship-building skills. * Ability to manage multiple opportunities ...

Epiq

eDiscovery Client Services Manager

Atlanta, GA · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services ... Work with Operational departments to customize and continually enhance service quality * In ...

Kobie Marketing

Operations Manager

Atlanta, GA · On-site +1

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

Kobie Marketing

Operations Manager

Atlanta, GA · On-site

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

Kobie Marketing

Operations Manager

Atlanta, GA · On-site

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Client Services Associate We're looking for a Client Services Associate to join our team! In this ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Rubicon

Client Services Team Lead

Atlanta, GA · On-site

$22/hr

Client Services Team Lead Location: Remote/Hybrid - USA Reports to ... Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ...

Rubicon

Client Services Team Lead

Atlanta, GA · On-site

$22/hr

Client Services Team Lead Location: Remote/Hybrid - USA Reports to ... Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ...

Semantix

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ... operational department. Essential Duties & Key Responsibilities * Provide timely and accurate ...

Rubicon Global

Client Services Associate

Atlanta, GA · On-site

$20/hr

Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ... operational department. Essential Duties & Key Responsibilities * Provide timely and accurate ...

Rubicon

Client Services Associate

Atlanta, GA · On-site

$20/hr

Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ... operational department. Essential Duties & Key Responsibilities * Provide timely and accurate ...

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All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Georgia

Client Services Operations Manager information

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities in Georgia are hiring for Client Services Operations Manager jobs?

Cities in Georgia with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Client Services Manager

Decatur, GA • On-site, Remote

Vee Technologies
Strategic Planning Consulting Services • 1 - 5K employees
Learn more about Vee Technologiesexternal

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Manage and grow relationships with assigned software partners to generate new business opportunities and drive sales.

  • Develop and manage a sales pipeline, qualify leads, and close opportunities from both direct and partner-generated leads.

  • Collaborate with internal teams to develop solutions, prepare proposals, and support sales efforts.

Job description

The primary purpose of this role is to manage and grow Vee's relationship with assigned software partner while driving sales of partner software products and Vee Technology Solutions offerings. The successful candidate will support partner engagement activities, identify and develop new business opportunities, and manage the sales process from lead qualification through closing.
This individual will work closely with software partners and prospective customers to develop sales opportunities, promote technology solutions, and achieve revenue goals. The role requires a strong understanding of consultative selling, relationship management, software solutions, and business development.
The ideal candidate is a motivated sales professional with experience building customer and partner relationships, managing multiple opportunities, and driving revenue growth through direct sales and partner collaboration.
Key Responsibilities:
  • Serve as the primary point of contact for assigned software partners, fostering relationships that generate new business opportunities and drive sales of both partner software products and Vee Technology Solutions offerings.
  • Develop and manage a sales pipeline to meet revenue targets.
  • Identify, qualify, and close opportunities from direct and partner-generated leads.
  • Understand customer needs and recommend software and technology solutions.
  • Build strong relationships with customers, partners, and key stakeholders.
  • Present and communicate the value of partner software and Vee Technology Solutions offerings.
  • Collaborate with internal teams to develop solutions and support sales efforts.
  • Prepare proposals, quotes, and RFI/RFP/RFQ responses.
  • Maintain accurate forecasts, pipeline data, and CRM records e.g. HubSpot.
  • Monitor market trends and identify new business opportunities.
  • Provide regular sales and pipeline updates to leadership.
  • Represent Vee and its partners at customer meetings, events, and trade shows.
  • Achieve or exceed assigned sales goals
Qualifications & Skills
  • 5-7 years of experience in software sales, technology sales, business development, account management, or partner sales.
  • Experience selling software, SaaS, technology solutions, or professional services preferred.
  • Strong consultative selling and relationship-building skills.
  • Ability to manage multiple opportunities and priorities simultaneously.
  • Excellent verbal, written, and presentation skills.
  • Self-starter with strong organizational and time-management skills.
  • Ability to work collaboratively with partners, customers, and internal teams.
  • Experience using CRM tools to manage pipeline and sales activities.
  • Bachelor's degree preferred.
Travel Requirements:
Remote role with travel up to 50%
Compensation & Benefits:
  • Competitive base salary $90K - $110K + commission
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities

Vee Technologies is an Equal Opportunity Employer committed to diversity and to valuing the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristics protected by applicable law. We are committed to creating an inclusive environment for all employees.

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