ZipRecruiter

Log In

1

Client Services Director Jobs in Renton, WA (NOW HIRING)

CourtAvenue

Account Director

Seattle, WA · On-site

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

CourtAvenue

Director, Client Services

Los Angeles, CA · On-site

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

Compass Group

Director of Dining Services

Seattle, WA · On-site

$95K - $110K/yr

We have an opening for a Director of Dining Services position. * Location: Seattle, WA * Schedule ... This role oversees daily operations, financial performance, team leadership, and client ...

Compass Group

Director of Dining Services

Seattle, WA · On-site

$95K - $110K/yr

We have an opening for a Director of Dining Services position. * Location: Seattle, WA * Schedule ... This role oversees daily operations, financial performance, team leadership, and client ...

Compass Group

Director of Dining Services

Seattle, WA · On-site

$95K - $110K/yr

We have an opening for a Director of Dining Services position. * Location: Seattle, WA * Schedule ... This role oversees daily operations, financial performance, team leadership, and client ...

RR Donnelley

Lead Office Services Associate

Seattle, WA · On-site

$27/hr

Communicate with direct reports, manager and client on job or deadline issues. * *Immediately ... Ensure team provides outstanding service to client, while building strong customer relationships.

previous page

Showing results 41-60

All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Renton, WA

Client Services Director information

See Renton, WA salary details

$43.3K

$102.3K

$183.3K

How much do client services director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services director in Renton, WA is $102,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $123,200.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Renton, WA?

The most popular types of Client Services jobs in Renton, WA are:

What cities near Renton, WA are hiring for Client Services Director jobs?

Cities near Renton, WA with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,299 per year, or $49.2 per hour.

Account Director

CourtAvenue

Seattle, WA • On-site

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

Job description

Gigantic Playground, a CourtAvenue company, is a fast-growing creative technology agency that creates immersive and interactive experiences that connect people, places, and products in extraordinary ways. Our unique experience + technology approach blends creativity, immersive storytelling, and product innovation to create dynamic experiences that captivate, engage, and delight.

As Gigantic Playground continues to expand its portfolio of long-term client partnerships, we are seeking a Director, Business Innovations to lead overall client strategy and innovation, drive organic growth, and strengthen relationships across our most important accounts. This role is central to how we partner with clients, grow their businesses, and position Gigantic Playground as a trusted, long-term innovation partner.

The Director, Business Innovations acts as our client's partner, understanding their business needs and championing them within Gigantic Playground. The Director, Business Innovations is highly accountable and serves as the senior client lead for a major retail account, strategically guiding the business and providing innovative and valuable input to help solve the most complex challenges. They are ambitious, driven to ignite growth, exceptional at navigating ambiguity, and experts in communication. This role is deeply connected to their clients and teams, building meaningful and constructive relationships across both organizations that produce results. The Director, Business Innovation is an extremely external-facing role; representing as the voice of the customer internally and helping the client navigate their own internal complexities.

Key Responsibilities

  • Own and lead overall client strategy across assigned key accounts, with a focus on innovation, long-term value creation, and sustained growth

  • Serve as senior client partner for major accounts, acting as a trusted advisor across experience design, omni-channel retail, creative technology, and experience transformation initiatives

  • Establish and maintain long-term, trusted relationships with senior client stakeholders across retail, entertainment, and global consumer electronics brands

  • Own the commercial health of the account (budget, margin, and forecasting), partnering with leadership and operations on budget reviews, invoicing, and profitability

  • Drive organic growth by identifying new opportunities within existing accounts and partnering with internal teams to bring those opportunities to market

  • Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and team engagement

  • Collaborate closely with Operations, Delivery, and Creative leadership to ensure work is strategically sound, well-scoped, and successfully executed

  • Guide development of strategic work proposals, renewals, and expansions in partnership with operations and delivery teams

  • Own the client communication cadence (recurring syncs, status reporting, and approval and dependency tracking)

  • Act as a senior escalation point for client concerns, ensuring any issues are resolved proactively and constructively

  • Champion a positive, high-energy culture that supports collaboration, accountability, and long-term partnership mindset

  • Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS)

Essential Skills and Capabilities

  • Strong strategic thinking with the ability to translate client goals into actionable, growth-oriented plans

  • Deep experience leading and growing key accounts within a creative technology, digital, or experiential agency environment

  • Proven track record of driving organic account growth and long-term client relationships

  • Excellent communication and presentation skills, with confidence engaging senior client stakeholders

  • High-energy, positive leadership style that inspires trust, collaboration, and momentum

  • Strong understanding of the retail industry alongside creative technology, tech led experiences, and innovation-led brand strategy

  • Ability to balance big-picture client vision with hands-on involvement where needed

  • Natural relationship builder with strong emotional intelligence and team leadership skills

Requirements

  • 10+ years of marketing, advertising, technology or client services experience, with hands-on experience running accounts, working with senior stakeholders, and successfully organizing, managing, and delivering a diverse range of innovative projects

  • Significant experience leading key accounts across retail, technology and global consumer brands

  • Demonstrated success growing existing client relationships through strategic expansion and innovation

  • Experience working closely with multidisciplinary teams including strategy, creative, technology, and operations

  • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)

  • Experience operating in a fast-paced, client-services environment with senior-level accountability

Additional Information

  • Candidates must be located in the Seattle, WA area.

  • Role will be hybrid - on-site at the Client location in Seattle as needed with remote flexibility otherwise.

  • Benefits (medical, dental, and vision) available the first of the month after the date of hire.

$150,000 - $165,000 a year

Gigantic Playground is an Equal Opportunity Employer. Gigantic Playground recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.

Gigantic Playground participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply